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Example of error from ILP - MME

Posted: Oct 05, 2013

Dictated: Hysteroscopy with D&C.

Transcribed by ILP: Hysteroscopy with drainage and clapping.

ILP error - MountainWoman

[ In Reply To ..]
I blame the ILP QAs for those! There is no way anyone is going to convince me that the ILP QAs don't have some sort of racket going on. I have gotten reports with blanks sent to QA, that have gone through TWO ILP QAs, where the transcription was so bad, I couldn't find my place to fill in the blank. Sometimes the words/phrases before and after the marker were transcribed so incorrectly, it would be impossible for either ILP QA to not catch it before it came to us.

I also get a lot of reports where, as soon as the audio gets too low or has static, they leave a QA marker at that point and just upload the job, without even listening any further.

It's obvious to me that some (not all) ILP QAs are just jumping from blank to blank and then uploading to us, getting paid for work they aren't doing. It's so frustrating to know they couldn't have even looked at the report. If they are, I'd like to know the credentials you have to have to be an MME there.

That's unbelievable. - If an MT on this board

[ In Reply To ..]
called for all US MTs to upload the crap as it comes through without editing*, because you might as well let the hospitals and docs get what they paid for, there would be an uproar of people from HR and mgt pretending to be MTs crying about patient care and professionalism. And here the Indians are doing it. Really, unbelieveable.

*We are hardly editors and we are not being paid for our knowledge. We are being paid pennies to clean up after a machine, incompetent software programmed by Indians, and incompetent Indian MTs/editors, whatever the word du jour is for this joke of a job.

A further insult - My QC said that

[ In Reply To ..]
the work by American MTs (at least on my account) are audited by India!! That is not regular QA by an MME, but the actual audit that gives us our QA score. How ridiculous is that? They can't even get their own reports right after going through 2 levels of ILP QA and they are going to judge our reports?

ILP-MME - tootsie roll

[ In Reply To ..]
MM CEO and management want cheap labor. There you have it.

Not sure whether to laugh or scream! - nacho n-mme

[ In Reply To ..]
I have reported ILP's laughably pathetic quality multiple times. Their so-called QA are obviously not even listening to the blanks...apparently the hospitals are blinded by the cheap bottom line? But don't you dare miss typing "of" now, those dangerous missing English words!!! We are being micromanaged while being forced to fix Incompetent Labor Poser mess. I consider it biased treatment. But what can we expect from an industry that has chosen to devalue us just for using a tool ASR, stopping to think counted as "inactive time" ??? Invisible workers, just a bunch of (mostly)women typists in their jammies! Also bias. This is all going to end very badly, especially for patients.

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