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No Pay For Job With an Error - kdthorn
Posted: Dec 03, 2013
I work for a company whose policy is that if you make a mistake typing in the job number or date of service or ANY demographic information, then no matter how long the report is and how long it took you to type it and how much you struggled to undertsand the ESL dictator, they pay you absolutely ZERO, ZILCH, NADA for it. Is that even LEGAL?
I would never work for that kind of company. - anon
[ In Reply To ..]I can't imagine that is legal. Are you a newbie by any chance? This sounds like they are taking advantage of you.
Legal only if an IC - anon
[ In Reply To ..]If you're an employee, call the labor board ASAP!
could be legal - checkitout
[ In Reply To ..]This could be legal, especially if there is an EHR involved. Any of those elements being incorrect misdirects the report and makes it unavailable for patient care. It would be wise to check it out with an attorney well versed in employment law.
My God! - former slave
[ In Reply To ..]You mean there is something worse than Nuance and MModal?
This way they get almost all work done - for NOTHING SM
[ In Reply To ..]I would think QA will scrutinize each job more viciously than normal, given that if they find a comma,ASPIRIN for aspirin, i.e., PATIENT instead THE PATIENT, semicolon in place of a period, etc. With this mindset, virtually all jobs would contain errors. QA now has an even more lucrative incentive to dock the MT. MTSOs will get to have & eat their cake, too ... 99% jobs will have been done for free.
As for the question of legal, I don't see how this could be legal, esp. if you are employee status .. still have to pay you minimum wage.
Employee status - kdthorn
[ In Reply To ..]Yes, I'm employee status. Not sure what to do about this. If I consult a lawyer they'll just fire me. Dang. I will keep track of all "no pay" jobs and when I leave the company will ask a lawyer if it's worth going after them for the pay or not. That's the best I can come up with.
That's exactly what I would do also, since - Al
[ In Reply To ..]there is little you can do about it while still working there except "like it or lump it". However, we need to track every incident of docking us pay for an unrelated mistake.
While I don't know if it is worthwhile consulting an attorney, there is nothing to stop you from reporting this to the labor board.
After you leave or just before, notify the MTSO that they are breaking the law by not paying you, that you are reporting them to the LB. If they refuse or ignore your complaint, follow up your threat. It's worth a try; why should the $$ go into THEIR pockets??
She said in the demographics not the actual report - sm - XXX
[ In Reply To ..]Any MT that signed a contract saying "no pay for any error" would be insane. And yes that would be a great way for MTSOs to get their work done basically for free (still have to pay QA though). But agree this is wrong, presume they have had a big problem with MTs entering the patient info incorrectly and hence the harsh punishment.
Then let them enter their own ****ing demographics - UNPAID WORKER
[ In Reply To ..]xxxxxxxxxxxx
Agree....I thank my lucky stars I don't have to - sm - XXX
[ In Reply To ..]enter demographics at my main IC job, comes up automatically, my PT job I do have to enter patient name/DOB but I have a patient list to reference at least and I do get paid for the lines so thankful for that. I have worked other IC jobs where you had to check the demographics and make corrections if necessary, but have never heard of anyone screwing you out of pay for an error there, especially when you don't get paid for that part of the report in 9/10 cases. The suits are definitely good at thinking of ways of taking more money out of the MTs pockets, and lining their own with more as you know the client is still billed for the report the MT was not paid for.
What about the doctor who makes an error - forever transcriptionist
[ In Reply To ..]and you flag the report for him? Something tells me you probably do not get triple pay. Double standard!
Never mind the doc making a transcription error - sm
[ In Reply To ..]If a doctor makes an error (minor) with a patient, I'd like to see the patient try to not pay the bill.
Seems like a double-edged sword - Nan
[ In Reply To ..]Considering they aren't paying you for the demographics to start with, requiring that to be perfect or you forfeit pay for the entire job is a bit much.
Why do MTs even need to now the patient name, the medical record number or any other patient specifics? The demographics should be 100% the dictator's responsibility to insure it is correct and if HIPAA was on top of their job it would be mandatory that no patient specifics would be included in any document handled outside the originating medical office.
Demographics - kdthorn
[ In Reply To ..]Yes, I guess it's a big problem if the demographics aren't right, like the job number. The patient name comes up in the report (usually correct but not always) so long as you enter in the correct medical record number. But if the job number or date of service is off then there's no pay for the entire job. I did a job that was 178 lines and got zero pay for it because I accidently put in two 3's instead of just one in the job number. Seems like these things should not be the MTs responsibility. It should come up automatically with the job. No worries though, because I just found out this company is losing 70% of their accounts and I'll most likely be laid off anyway and will looking for a new job soon.
? Is ANY of this even legal? - Al
[ In Reply To ..]Let's see - Ok: You are hired/contracted a certain rate of pay for a certain amount of work, which is measured in LPH. Yet, they throw in a bunch of extra work, demographics, etc. They give you the ole story: "It's part of your job, albeit unpaid, if you want the job." Catch: BUT make ANY mistake on the UNPAID portion of your job (which should not be your job at all, but don't want to offend/charge the client} - well, you won't be paid ANY of your PAID work associated with that error. Do I have it right??
Yes - Nan
[ In Reply To ..]That's pretty much the same rhetoric all companies sell. They figure they can hire you at a line rate and then throw in uncompensated tasks and call it "your job," and it's king's X.
The irony is - the companies and their employees are specialists in "language," yet no one seems to understand the difference in the meaning of "job," and "favor," in addition to "mandatory," and "voluntary."
Job: A unit of work for compensation.
Favor: An act of kindness beyond what is due.
Mandatory: Required by law or rule.
Voluntary: Proceeding from the will or from one's own choice or consent.
Since the standard compensation for work performed is established as a per line figure for work produced, any uncompensated work is more or less a favor, and should be voluntary.
A good attorney could have a field day with this . . . if they only would.
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