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ADT issue - forgive if already discussed - missindale

Posted: Feb 03, 2012

I haven't been on DEP for very long and just recently we were told we had to duplicate all the physician's names on the ADT screen, including ones that are not in the data base? Is this on a lot of accounts?

Duplicate - Hmm

[ In Reply To ..]
Not sure what you mean by duplicate, carbon copy? If not in the database, you would use the "New" function.

If you mean place names on the ADT in the fields, I guess my answer would be the same.

the names are already there but - missindale

[ In Reply To ..]
for each doctor name that is there, we have to create a separate line and repeat the doctor's name that's already there. and if the doctor is not in the data base, we have to use the New function and enter that information manually. But the information is already there, we are just repeating it. And it takes a long time.

Yes, some accounts you have to do this because - Jaz

[ In Reply To ..]
the names that are already there (autopopulated) do not transfer over to the report during back-end formatting unless we enter them a second time. Stupid and time consuming in my opinion but hey, what the client wants.

thank you it distresses me - missindale

[ In Reply To ..]
that my people don't see this as a problem. I'm sure it takes up 20-30 minutes a day for which I don't get paid. It seems like it's something they could fix if they knew what a problem it was.

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