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minimum lines per day - min

Posted: Jan 11, 2010

I asked this question already on the company board, but I ask it also on this board:

What do companies do if an MT turns in 98% accurate work, or above, but does not transcribe the minimum lines per day, as an employee?

Does this MT always get fired, or how do companies handle this?

TIA

Most companies overhire so they can't hold them to it. - Jane

[ In Reply To ..]
Most people are sitting waiting for work. That's why I work as an independent contractor - no minimums, and I can work for as many places as I want with no hassles. They send me my work, I do it, send it back, no problems.

thank you, maybe better option...nm - min

[ In Reply To ..]
nm

It varies per company. - me

[ In Reply To ..]
Some companies if after a reasonable amount of time and you aren't making lines they will fire you. A decent company will work with you to get your line counts up. Some companies will at least give you a warning and give you 30 days to improve. I worked for one company and due to their platform had trouble making lines, but my quality was exellent (better than minimum required), I always worked my schedule, worked OT when needed and that outweighed not making my line counts. I did not have insurance or other benefits tied to a minimum line count.

thank you for your reply..nm - min

[ In Reply To ..]
nm

Employees cost a lot of money, and production must cover - MissIndigo

[ In Reply To ..]
it, PLUS produce an acceptable profit. As ME says, my own company works to help MTs bring their lines up (including teaching the 100%ers to adjust quality down a bit to do it, no doubt), but ultimately particularly high quality will not balance out inadequate production.

(On the topic of excellence, I've always suspected some of the people doing so poorly these days are like a 20-year veteran I saw polishing up each report at length when I was training in office. I truly wondered how she could afford to pay her rent, but the need for perfection obviously outweighed any desire she might have felt to go see a movie or something.)

thank you, this is a very helpful and useful advice to strike the right balance.. - min

[ In Reply To ..]
nm

suppose I need for 1500 lines 10 hours instead of 8 hours?...sm - lines

[ In Reply To ..]
This every day. How will MTSOs handle this?

Also, if the clock-out time for "inactivity" is 15 minutes, I might be busy researching a term, will I be clocked out?

Thanks for your time answering this.

If you are researching a term you probably should - punch out

[ In Reply To ..]
If you need 10 hours to do 8 hours worth of work, you could search for companies that have a flexible 12-hour "window" in which to complete your work.

If its going to take you more than 15 minutes to find the answer to a research problem, you probably should punch out anyway - that way you can make up the time later actually typing something else. Some systems might log you out of the program but keep you punched into the time clock. It varies by company and platform.

punch out: thank you for your helpful advice..nm - lines

[ In Reply To ..]
nm

Adjusting down - cj

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Okay, I find that simply wrong. A company is telling an employee to settle for lower quality in order to produce more lines. Quality is the thing that matters most, and it matters far more than someone's desire to go see a movie or something. If you are more concerned with quantity than quality and willing to sacrifice quality transcription so you can go to a movie, then you really should not be in this field. That 20-year veteran has a much better idea of what the job is and still has a work ethic, which it seems many are lacking these day. No one pays you to do a crappy job but to do the job right. If you don't want to do it right, then don't do it at all. I sure hope you are never transcribing reports for any of my loved ones.

The "wiggle room" for more or less accuracy..sm - accuracy

[ In Reply To ..]
is anyway restricted to the 98% and 100% range. I think MissIndigo was referring to this limit.
If our accuracy drops below 98% we jeopardize our job, we all know this.

Thanks, that is what I meant, plus - MissIndigo

[ In Reply To ..]
That impoverished 20-year vet (a single woman living on her MT wage) had her specific preferences for how she liked "her" reports to look and read back over not just for medical accuracy and professional-level gram/punc, but to make sure all her commas and semicolons, and so on, were exactly right, still at it after normal "99.5-100%ers" would have finished and moved on.

THAT's the kind of counterproductive production I mean. Only a few of us are quite that compulsive, but they are out there, and a whole lot more of us are fussy to various extents (me) beyond the standards hospitals and employers want of us and base line rates on. Where to draw the line?

An example for today (waaay over where I draw it): Our VR system single spaces after periods, colons, etc. In checking patient records, I sometimes notice another editor has gone through an entire report "correcting" dozens of these to double spaces. Since absolutely nobody wants these people to do this, they just must not like single spacing and, like my vet, are sacrificing large amounts of income to polish the reports up to their notion of what's appropriate.

maybe this editor did not know that it's o.k. to leave as is...nm - ?

[ In Reply To ..]
nm

I mean regarding single or double spacing...nm - ?

[ In Reply To ..]
nm

Quality used to matter - no longer with VR as king

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Facilities and physicans are ready to accept absolute garbage reports as long as they are VR and cut the MT out of the process. Their goal is not to pay us at all. You are better off hoping your loved ones' reports are not going through front-end SR, as most docs let their reports stay the way the computer did it, errors and all. They just glance and sign off, the same habit they had when there were caring PEOPLE producing the reports. For every MT that is replaced by VR, former report quality is gone for good.

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