A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I am posting here because although it is a "company" issue, it is also, I think a "general" issue.
I recently started working for a smaller MTSO. When I sent in paperwork, there were problems on their end with apparently being able to open and print my scanned documents which were in a .jpg format. This was the first time that I had ever run into a problem like that and had posted on the company board if anyone else had been having problems with this particular company receiving their paperwork as well. This was a "general type question" and I thought that maybe there had been a problem on my end when they received the files. I ended up converting the files to Word and getting everything submitted. After training for this company on Wednesday, I finally started workikng on Thursday (which after a training conference call, they wanted us to start). I received very little QA feedback and got emails from QA, stating that I was doing a good job and "there were just minor "formatting changes" that needed to be made.
I had some issues with the software, but got those resolved after talking to the company that provided the software for this particular MTSO. Last night, I had an extremely difficult dictator (they sounded like they were on a speaker phone in another room) and I left several blanks. I eneded up doing 2 reports from this dictator. Making a note to QA that the sound quality was poor. Today, I received QA feedback on 2 reports I had done. (I am not sure if it was on these 2 reports or not, as I was working and when I got a chance for a break, was going to check and see what the feedback was). It was mentioned in the email from QA that I had missed some words, etc., so I made it a point after finishing another difficult dictator (ESL), to go in and re-listen to the report to catch any mistakes and to try to fill in blanks I had left.
Well, in the midst of all this, I get a call from the MTSO terminating my contract, because I had made, in their opinion, "derogatory remarks" regarding the company. When they first called and accused me of that, I was in shock, because the last post that I had made in reference to this company was to someone who wanted to know if they were still hiring. The MTSO then proceeded to read a copy of the post I had made to me. I copied the link to the original post (hopefully it works), but I was just flabbergasted that I was terminated for something that was posted on a public forum and to my way of thinking was not derogatory in any way, shape or form. I have seen posts much worse than this and am still reeling from the shock. I am an older MT and was hoping that this would be "it" and that I would be working for them until I retired.
Be aware that these boards are read.