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TTS - Anyone have their score go below the 98% on one audit - new but old


Posted: Jan 19, 2014

Anyone have their score go below the 98% on one audit?  What normally happens?  First one that I have gotten.  No serious critical errors, mostly ESL physicians where I missed something or heard a different word then what apparently what was dictated.  Only 1 major error, rest small ones. 

I have had below 98 a couple of time...SM - Peanut

[ In Reply To ..]
I don't think they really have a standard procedure. Once, they just did spot check audits for a week or so and when all those were well above 98, I heard nothing more. Another time, it dropped below 98 because of misunderstanding of some of the account specs. I made those changes but by the time they decided to do some personal remedial work with me (1/2 hour phone call), I had had 3 audits of 99.7, 98.8 and 100%. I pointed this out to the trainer, but she said she had to do it anyway even though I had corrected any errors already. So we just kind of breezed through the account specs and that was that. You may or may not hear anything. The trainers are all very nice from my experience.

Thanks so much for your reply - new but old

[ In Reply To ..]
That's what I thought. I have a phone call scheduled. The errors were all small except for one and just stupid errors on my part. I like them because they do leave you alone for the most part.


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