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Nuance is like beating your head against a wall - anon

Posted: Aug 17, 2011

Both feel so good when you just stop.

I gave them a shot but I just cannot take it anymore. It's like being set up to fail on a daily basis.

Nuance like beating your head against a wall - lka

[ In Reply To ..]
I hear you. I lasted 3 weeks and saw no progress at all. One big account with so many variables that I found myself looking up things on account specifics constantly. Curious how long you were there.

Three weeks too - anon

[ In Reply To ..]
Guess 3 weeks is the point of realization that no matter what you do it isn't going to work.

I pushed it as hard as I could and was able to hit what would be a good line count anywhere else (about 2000), but at 0.04 a line for 99.9% VR it is still pretty close to minimum wage.

Not to mention the QC is completely ridiculous and unlike anything I have ever encountered before. I am all for a sending the client a quality report but they grade things as major errors that other companies qualify as minor errors at best. I begin to wonder who is QC'ing QC because I know they are grading things incorrectly on a regular basis.

They advertise for MTs with 1 year experience. I can't imagine how an inexperienced MT survives at this company.

Interesting experience because incentive pay - is based on QA..... NM

[ In Reply To ..]
x

incentive pay - pc

[ In Reply To ..]
how much of an incentive is this incentive pay? I just got my first incentive pay and I think I grossed $177 and they took out $44 in federal taxes out of that!!!!! Isn't that a lot of taxes for that small amount? I tried to call HR to ask but never got a response. It is almost not even worth it. Not to mention how hard it is to get incentive when you are looking up umpteen account specifics for each and every work type, even with the MTIs in the demographics. They seem to continually change them and I'm starting to get paranoid that they are doing that on purpose to keep us from making any money!! Maybe if we didn't have so many ESL doctors, we could actually understand the docs (I'm not saying the English-speaking ones are any better!), we would make some money also! Seems like the hospitals have it made as they are getting rid of all the awful ESL docs to the MTSOs and we get stuck trying to figure them out at the piddly pay we get!

acct specifics etc - woreout

[ In Reply To ..]
I started working just a few weeks ago for a major company in a hiring spree and although there isn't much speech recognition at all there are pretty strong production goals to meet and constantly hearing about acct specifics, acct specifics which seem to constantly change, constantly having to look at arhives of old reports etc. Was trained on 3 different accts within about 1 week. Just exhausted with the whole situation. Tried to work for Nuance. Money not too great but I guess it has a few good points.

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