A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Has OptumInsight lost some accounts? I noticed there is - concerned

Posted: Jan 17, 2012

less and less work and fewer MTs. Not sure what is going on, but the future doesn't look bright to me.

Former Axolotl MT - the writing has been on the wall and - Management has a list

[ In Reply To ..]
They were trying to find reasons to get rid of MTs. There was a list of MTs names they were after one by one. Even long-time editors quit because of these tactics. I knew when they were acquired that it wouldn't be long. They just don't want to pay Unemployment.

They dont need to "look" for a reason. At will employment can end - at any time, just like you can sm

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quit at any time. They dont have to, but they could just say your work wasnt up to their standards and you are out the door. No business needs to look for a reason to let one go.

Almost true - Former

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Not all states are fire-at-will states, like CA. However, if they fire you, you can still get unemployment. I am enjoying it, going on 1.5 years.

Good for you! My state - MT

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My state's maximum UE benefits are only about $1000 per month. That's enough to live on *IF* you're living with your parents.

There's no way to survive on that in the real world.

at-will employment is a doctrine that applies in all states - other poster

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Been there done that with them. They won't fire you without cause - Buttheywillrideyou

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Until you get sick of it or they find reasons to get rid of you, whether it's by termination or "lay-off". They keep a list if who is the target, put you on 100% QA for months at a time for no reason, just trying to catch something.

They are now owned by United Health. This company employs 30,0000 people. They wanted Axolotl for their EHR, not their handful of MTs. Transcription is just dirt under their fingernails!!

You're way off. Try 100,000+ people, which - concerned

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makes the 50 or so MTs/QA even more of a headache more than anything else.

They didn't have to take us in the buy out though and I can appreciate that they did. I just feel like we're in limbo.

Concerned - FlyGirl

[ In Reply To ..]
I worked for Axolotl for about 1-1/2 years and for about six months under the United Healthcare Group. I left to get completely out of the MT rollercoaster and I have never looked back. When I first went to work for them it was a decent place to work but once they pushed us into M-Modal in such a hurry things went downhill quickly. I liked all the MTs I worked with there but the management was awful with the top person leaving it to the number to micro manage everything, and micro manage she did! I hate things are not good for the remaining MTs but I am so glad to be out of it altogether. I think medical transcription is a sinking ship and we would all do well to look elsewhere for jobs as it is only a matter of time before the ship goes completely under.

Concerned - FlyGirl

[ In Reply To ..]
Oops! I should have viewed my last post! I meant to say that "the top person in management (in transcription) left it to the number two person to micro manage everything." Howevever, neither of them would win a personality contest and their management style was rather cold and abrupt if you ask me. I am sure there are people who will disagree but that is how I saw it.

What are you doing now? - WanttoJump

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Yes, the ship is definitely sinking!

So, what you are doing now? I'm just curious. :) Thanks!

Concerned - FlyGirl

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Hi WantToJump - I am working in a cancer research department at a large teaching hospital and I absolutely love it! I was so glad to get out of transcription and the cut throat business it has become. I really do think it is a sinking ship and it is only a matter of time before the voice recognition software gets it completely correct and eliminates the MT. I just kept my head up and my ears and eyes open and was always on the lookout for something that would work for me with my MT background and it happened! Even though medical transcription's ship is going down, there are tons of new technological fields out there that can use us girls and the experience we bring as MTs so my advice is if you are ready to jump, there is something out there for you. Good luck to you!

Axolotl (OptumInsight) still the best in my book! - moonchild

[ In Reply To ..]
Am somewhat astounded by these replies. In my opinion, Axolotl (OptumInsight) is still the best place to work in this field today, and I have worked a long time and for a lot of different companies. I seldom if ever run out of work, affordable benefits, PTO, retirement, downtime when necessary, paid holidays and a generous hourly wage, which is pretty unheard of doing VR. The supervisors have always been very kind and supportive to me, and I appreciate their professionalism. The editors are exceptional and bend over backwards to help with problems. Technical support is the best I have ever encountered. The new company has supplied us with new computers and incorporated us into their system. I for one feel very fortunate to have such a job and will worry about making a change if and/or when that time comes.

wipe the BROWN off your nose. If you get nice replies of MT supervisor - you definitely need a rag

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Everyone who worked their for anyperiod of time dealt with her wrath. I was there for a decent amount of time. They have even weeded some long-term editors/QA people. Talk to THEM!! you are definitely suspicious as NO ONE person I know of has EVER complimented the No.2 in charge. LOL Good Luck as the transcription side is nothing but a pesty thorn irritating the company. it will be gone soon,.

Oh, my goodness! - moonchild

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Pull in your fangs. I happen to like the lady and have never had a problem.

Axolotl (Optum Insight) - FlyGirl

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I completely agree with you - Moonbeam sounds like a number 2 micro manager trying to justify herself and her company to me! What goes around comes around and I while I don't wish anyone any bad times, she definitely needs to know that she was abrupt, rude and controlling. And the as for the number 1 spot, I think she just enjoyed not having to deal with us peons and let number 2 have at it! I didn't get the warm fuzzies from her either on the rare occasion that I spoke with her. I had no problems at all with any of the QA editors as they were all very helpful and sincerely seemed to look out for the MTs. I think it could have been the best company to work for in the MT field if the management had been different. I just think you catch more flies with honey than with vinegar, you know? At any rate, I wish all the editors and MTs still hanging in there all the best but have nothing good to say about the other two. Just my opinion.

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