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QA on site - Been there, done that

Posted: Mar 16th, 2021 - 8:23 am In Reply to: People. - sm

When I was on site, we had
QA people and quarterly reviews. We were required to have 99% or better accuracy or our pay was docked 5% for a month or until we improved. The errors were weighted and certain points deducted. We didn't get paid for demographics or templates, we were paid by audio minute and then later hourly before the department was outsourced. We had residents and foreign accents and the work was FIFO. MTs are not ever going to be brought back on site. In the age of COVID, everyone is worried about having a job, not just MTs.


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