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M*Modal

Talk to your PC- she may be able to remove it from the account - just saying

Posted: Nov 6th, 2015 - 3:49 pm In Reply to: Critical error for "not removing the question mark" - FrustratedMT

We recently went through this with one of the accounts in our BOB. I too got nailed for some question marks and apparently not adding in extra fields on the ADT screen (all unpaid of course) to correspond with the names with question marks. She was able to get that client removed from that nightmare. Maybe your PC can do that too.

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