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The question mark reappears after you submit - sm

Posted: Nov 6th, 2015 - 12:05 pm In Reply to: Critical error for "not removing the question mark" - FrustratedMT

Don't you let them push you around on this one. A PC and I a couple years ago did some experimenting and regardless of whether you search or not, the question mark will reappear if it goes to anybody but the client (QA, PC, Auditor). We realized this after I had QA'd a bunch of op notes and the Assistant field in the ADT always had question marks. The thing is, the Assistant field is never autopopulated from the database, so an MT would always have to do a search. After some experimenting, we found this to be the case with all question marked names. Fight this! This is bug in Fluency that it seems that they haven't fixed yet.

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Complete Discussion Below: (

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Critical error for "not removing the question mark" - FrustratedMT (Views: 745, 2015-11-06, 11:28 am)
- I just got an e-mail about the question mark - mom2huskies (Views: 646, 2015-11-06, 11:57 am)
- The question mark reappears after you submit - sm
  - Thank you very much, I certainly will - FrustratedMT (Views: 1007, 2015-11-06, 12:08 pm)
    - Experiment with it - sm (Views: 869, 2015-11-06, 12:30 pm)
- I refuse to fix those and never do. NM - LDSMT (Views: 548, 2015-11-06, 12:40 pm)
- Then why in our new Best Practices is this not mentioned? - sm (Views: 470, 2015-11-06, 2:40 pm)
  - Best Practices errors - I think I will audit them (Views: 562, 2015-11-06, 4:27 pm)
- errors - TJ (Views: 573, 2015-11-06, 2:51 pm)
- Talk to your PC- she may be able to remove it from the account - just saying (Views: 447, 2015-11-06, 3:49 pm)
- IT was supposed to fix that YEARS ago. - nm (Views: 610, 2015-11-06, 4:05 pm)
  - They were supposed to fix a lot of things years ago. - Incompetence (Views: 476, 2015-11-06, 4:36 pm)