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Getting footpedal to work with Bayscribe - nn


Posted: Jun 13, 2012

Not sure what I am doing wrong, but when I go into "Transcription Productivity Tools," I put in my  "user name and password information and hit next available job," but I see no where to try to configure my foot pedal.  Just the demographics for the job.  Can someone tell me what I am doing wrong or am I missing a step somewhere?  Thanks :)

Is the Bayscribe Player coming up? sm - Try this

[ In Reply To ..]
The foot pedal configuration is under the settings tab at the top of the player box. Is that box not coming up? If not, maybe try Alt H to reload the audio. Good luck.

Bayscribe player - nn

[ In Reply To ..]
No, player is not coming up in fact I had to create a desktop shortcut, which I think is weird and called Bayscribe tech support today (Thursday) as well, got it to work for a bit yesterday and when I started the computer today and went into Bayscribe, again nothing.

player - Maxs mom

[ In Reply To ..]
Make sure your add-ons in IE are disabled and the one related to BayScribe is enabled. Same thing happened to me. The add-ons have something to do blocking the player from popping up. You can access that by going to Tools and Manage Add-Ons.

Hope this helps!


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