A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Reminder about FIESA.... - Longtimer
Posted: May 07, 2013
Everyone needs to review Fiesa audits carefully. I received several "below 99" scores over the past 2 weeks and each of them had errors where they counted off for things that the account specifics said to do the way I did them and these incorrect deductions put me below 99% on those reports . I put in the request to have those scores changed and in each case it will bring those audits to up above 99%. Review and speak up when they are wrong!
And that's a FACT Jack. :-) - Good for you!
[ In Reply To ..]I'm like you too. I check it too. I don't stress out about it but I make notes about the things they do find that I really DID wrong. On the other hand, I've found stuff they have marked incorrectly too. Reported it to my TL and she has had it reversed. QA people are just people. They aren't the absolutely last word. Glad to know someone else sticks up for themselves!! ::high five::
If they fix it will they - workhorse
[ In Reply To ..]retro your bonus?
Haven't had to find this out. I check - Fiesa daily and get
[ In Reply To ..]it fixed BEFORE the bonuses come out.
Look...I see you crying on every board here. You might not believe it, but there are A LOT of us working for Nuance that are happy in our jobs and not just "accepting" what they throw at us. We work hard, we pay attention to the account specs, we work our schedules on time every day and WORK while we're clocked in. When we run out of work, we take the specified steps to notify our TLs that we are out of work and generally, we have work within the hour. We make sure we volunteer to learn any new account that comes our way, getting maybe 10 or 15 accounts in our pools, so we DON'T run out.
I was like you about 5 or 6 months ago, whining at anyone who would listen, until I got sick of hearing myself and decided to DO SOMETHING about it. You figure out what you need to do or get out of the business. Also, if you hang around on these boards all day long, day after day, co-miserating with people that have NOTHING good to say, your chin will stay in the dirt. I'm not trying to be nasty here, I'm just trying to tell you like it is. I got tired of being ticked off every day, whining and crying because I didn't have any money and nobody treated me right after doing this work for 20+ years. This career has CHANGED. It's not like it used to be back in the old days. Trust me, I was THERE in the old days. Decide whether or not you want to LEARN IT ALL AGAIN and do it a different way.
You have to be kidding. Really? - SM
[ In Reply To ..]You are being nasty, FYI.
Panicking! Link for FIESA? - Help please!
[ In Reply To ..]My manager is asking me to log in!
FIESA log in - new but old
[ In Reply To ..]When you initially had to sign up for FIESA you had to go through a training session and had to download certain documents. Do you have all your downloads in one place? If so, go there and just pull them up and it should show you how to go back in. My user id is a 5 digit number they assigned me in the beginning
Thanks for the help, figured it out. - I totally threw out all my stuff!
[ In Reply To ..]One day I was irritated with Nuance and deleted all my training stuff! I should have known it would come back to haunt me.
Thank you, though!
Folks this isn't right (IMO) - Hoppingmad
[ In Reply To ..]The last audit with questionable counted off stuff for me was done 4/30. I sent an e-mail to my TL 5/5. Ends up that the cutoff for April audits was 5/4. They didn't bother to tell anyone this and that's not right - you need to tell the MTs ahead of time when they have a deadline for this stuff especially when they dump a bunch of audits on you the last day of the month (my case). My TL agreed that every item that was counted off for that I challenged was incorrectly counted off. I have now sent an e-mail to my manager and a bunch of folks expressing my displeasure and if they refuse to reverse this and it keeps me from getting quarterly bonus rest assured I'm sure the DOL will be happy to hear about this.
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