A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Love the way they know what the doctors meant - newbutold

Posted: Feb 08, 2015

I leave a blank because something was not said but yet the editing powers to be fill it in with what the doctor "Meant to say." Gotta love their ESP attributes that they must have that I don't. They correct things and the reason they put in are things like he meant to go back and correct this!!! You guys are so talented!!! That's why we get paid peanuts I guess

I agree - mtanon

[ In Reply To ..]
I was just talking about that the other day with a physician. We were talking about how they will fill in or change something because "that is what dictator always says..." even though they do not hear what is actually said at all. I won't go into what was said by the physician, suffice it to say, he was not a happy camper. What comes around.......

Totally - newbutold

[ In Reply To ..]
I was actually trained years and years ago in an actual Medquist office where my supervisor literally worked right behind me at a desk and I was trained that unless I physically heard it said I was not to type it. Of course that was back in the day when you were allowed to leave a blank and not fear being cut off at the knees for it. I was told to not just ASSUME that something was said because they had said it before but that is not the case these days and we are the ones that are hurt for it. If we put it in, then we HEARD WRONG and if we don't put it in, then we should have assumed that is what he said because of prior reports. CATCH 22!!! and completely unfair to us. Last I looked I did not have a crystal ball laying around somewhere!!

I really believe - SM

[ In Reply To ..]
That Nuance doesn't require experience for QA/QC. An experienced QA/QC would never fill in blanks/assume what a physician said. It is simply not done, for various reasons. It is either that they are desperate and hiring new people off the street or they are in India, or they (Nuance) are encouraging that blanks be filled in regardless. The latter, I would not put it past this unscrupulous company. However, all 3 scenarios could be true.

I am STILL blanking HEENT - if it sounds like HENT

[ In Reply To ..]
Because to my mind HENT is just not a thing and it's not correct.

Also, we are supposed to expand the heading for this account, so to quibble about whether they are saying HEENT or HENT when they then only say: "Normal" or something like that seems absolutely crazy. Then I have to figure out which E they mean? So ridiculous.

I hate putting a blank in for HEENT when it should be HEENT, but I refuse to put in HENT and I do NOT want to get 1 point off because they are allowed to take it off. Idiotic FIESA unprofessional nitpicking.

I feel so sorry for you how they have traumatized you. - dz

[ In Reply To ..]
Haven't you asked them by what authority with reference they are coming up with anything but HEENT? I can't find it in Stedman's Abbreviations. I don't think it can be found anywhere. Call their bluff. Go over their puny little heads.

They did not justify, just said - "dictated as HENT"

[ In Reply To ..]
Now, you know half the time doctors dictate that very quickly, but I personally do NOT feel they MEAN HENT, they mean HEENT, because, again, that is a thing, and HENT is NOT a thing, even doctors know that.

It is a verbatim account, but if a doctor dictated diltiazide and, besides the fact that is not a word (you know they mess up the drugs sometimes), would you not realize it was diltiazem? Of course, not the best example. I would probably blank that because even if you checked prior reports and the patient had diltiazem you don't want them to mark you off for being presumptuous.

They choose to be pedantic, but only when it means they can get points off you, not with any method to their madness.

Still blanking HEENT - AnonQC

[ In Reply To ..]
It is always HEENT. The next time they charge an error for it, refer them to medilexicon.com and tell them HENT means Human Equilibrative Nucleoside Transporter (whatever THAT is) and that you want the QC/QA person informed that HEENT is correct.

Auditing does this same thing to QC and our - reports. You are not alone.

[ In Reply To ..]
I have seen them fill in blanks based on samples where the sample itself is clearly incorrect. Many times too, our reports are corrected with "dictator meant to say."

Dictator meant to say? - nn

[ In Reply To ..]
I thought we weren't supposed to guess. How can we possibly know what the dictator meant to say?????

As another poster above said, blank filled in with - comment "dictator meant to say.."

[ In Reply To ..]
x

"Dictator meant to say" is RIDICULOUS - AnonQC

[ In Reply To ..]
That is one of the dumbest things I have ever heard! I would have every last error with that phrase reversed. To fancy oneself a mind reader is just nutty!

I agree, in fact, they are so much better that us at this, they should - all be MTs and let us go

[ In Reply To ..]
ssss

addendum - THAN us

[ In Reply To ..]
ssss

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