A community of 30,000 US Transcriptionist serving Medical Transcription Industry

What constitues an ethics violation? - angry

Posted: Apr 21, 2010

Hello,

One of my friends here at MQ was just put back on 100% QA after one bad audit. Now, due to First Time Right, she will be making 3 cpl less for ALL HER LINES since it all is going to QA - except for that 10% allowance that she has.

This is just SO not right!!! How is anyone supposed to live on a pay cut like that? For 8-9 cpl, it's a 30% pay cut!

Is this reportable to anyone? (If anyone would care...) What can we do about this - besides quit?

could be wrong but - sm

[ In Reply To ..]
I do not think it will count against you if you're on 100% QA. I remember reading something like that. You might have your friend ask QA lead for clarification. That doesn't sound right.

It's true per MQCentral.... - angry

[ In Reply To ..]

She checked with her QA person today who verified it (and the QA person had checked with her CCM). Maybe I'll ask my CCM to see what she says. But per MQCentral in the First Time Right FAQs...

Q7: Will 100% QA rules applied for performance issues and/or for newly trained on ASR impact the QA submission rate for the MTs?

A: No MT will be placed on a QA rule due to being newly trained on ASR. However, reports routed to QA due to an MT rule of 100% QA will be counted toward the QA submission rate for an MT.

min wage - anon

[ In Reply To ..]
I guess she will at least get minimum wage.

wow... - just wow. nm

[ In Reply To ..]
nm

It does count against you - 12yrmt

[ In Reply To ..]
I was moved to a new account and put on 100% QA until I passed my first audit, so I checked with my CCM who told me that it would count against me because I'm not a new hire.

UNBELIEVABLE! - mt nm

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x

omg does this mean - mt

[ In Reply To ..]
that because I have a dictator that is on 100% QA, that all his charts that I type are going to QA and counting against my submission rate?

Please say it isn't so. I didn't even think of that!!!!

Not if it's a dictator rule - 12yrmt

[ In Reply To ..]
It won't count against you if it's a dictator rule. It counts against you if *you* are on 100% QA for any reason other than being a new hire. Here's an excerpt from the FAQ on MQCentral:

Q2: Are there any situations in which a submission wonâ��t be counted against an MTâ��s QA submission rate?
A: Yes, some jobs systematically routed to QA are excluded from the QA Submission Rate calculation. These are:
â�¢ Jobs that are paid by report
â�¢ Jobs selected and routed to QA by a Quality Coach for audit purposes
â�¢ Client Rule
â�¢ Dictator Rule
â�¢ Work Type Rule

ty...nm - mt

[ In Reply To ..]
x

what I would do ... sm - deg

[ In Reply To ..]
If I was your friend (and if it happens to me) -- would go ahead and fail next audit in hopes of getting fired.

I collected more on UE than I do working FT here, so at this point being fired might be in my (and your) best interest. We aren't being "compensated" for all this stress either !! Sick of playing their games.

Angry - Lily

[ In Reply To ..]
If this were me, I would go to a lawyer. MQ has been messing with its employees for a long time. They persist in doing it because they know they CAN. No one stands up to them. It is darned near time someone did.

State laws? - angry

[ In Reply To ..]

I don't think she will go to the lawyer because she's so scared right now of making waves and losing her job. But unfortunately, I don't know what else to tell her....I wonder if there are state laws about this sort of thing? I tried looking on my state's Dept of Labor website, but all I could find were ethics for public officials....I'm not sure where else to look. And my CCM hasn't answered me back yet... Hmm....

Although MQ is unethical in doing this - that is not the legal question here

[ In Reply To ..]
It is a labor question, under what circumstances if any can they dock agreed upon wages, etc.

Any use calling the Ethics Hotline... - angry

[ In Reply To ..]

...or will I just get the corporate runaround? I tried calling it yesterday, but you can't get a live person - you have to leave a message. You don't have to leave your name or anything, but all calls are recorded. I just hung up!

I called them - CA-MT

[ In Reply To ..]
They told me they can't say anything against MQ as they are employed by them. They are basically psychological support. They will help you deal with your emotions, but they refuse to give legal advice against MQ.

Employee Assistance Line? - angry

[ In Reply To ..]
Are you sure this was the Ethics Hotline, or was it the Employee Assistance Line? I think the Employee Assistance Line can help with psychological stuff, as well as any family issues that you have, etc.

Oops, you're right. My bad. nm - CA-MT

[ In Reply To ..]
nm

Lawyer's advice... - angry

[ In Reply To ..]
Well, I emailed a lawyer who gives free advice. He said that although it was unethical and immoral, it was not illegal unless the pay goes below min wage. So, they have to pay her min wage at least. We'll see if they do that...He also recommended she find a lawyer in her area to consult with.

You are paying QA.... - angry

[ In Reply To ..]

MMEs make 3 cpl to review reports....that means that the 3 cpl pay cut that the MTs are taking to send stuff to QA is going to pay the MME! That is not even right... The MTs are paying the MMEs to fill in their blanks, or to do their reviews if on 100%. This sucks....

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