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Blanks e-mail, what's the point? - anon


Posted: Jun 23, 2015

It's always the same dictators on the same accounts and NOTHING EVER GETS DONE TO CORRECT IT. 

Not sending the e-mails to TSM any longer.  Colossal waste of time.

SISO.

Because they're so out of touch that they don't know - sm

[ In Reply To ..]
when they're dictating on a cell phone, there's absolutely nothing we can do about it. Yet, they try to shame us with these emails. They need to be made to get back in the trenches for a week every few months, lest they forget.........

I don't think that many were EVER in the trenches -- - val

[ In Reply To ..]
It is the equivalent of getting hands dirty, to actually do labor....

Just put a QA note on each report - The client will get the hint

[ In Reply To ..]
I was always told to put something polite like- poor sound quality or difficult to hear audio. Lately I have been saying things like- dictating in the midst of the nurses station, yawning, eating, using cell phone, whispering, mumbling, etc.

Your TSM has no power to get these dictators to change their habits. However, by putting notes like poor sound quality that places the blame on the company (whose audio does stink, circa 1980 analog) instead of on the doctor where it belongs. Whether or not it will do any good remains to be seen, but it seems a little more productive than complaining to the TSM. If the doctor wants to know why his reports are full of blanks I tell him. If he chooses to change his dictation habits fine, if not fine too. I am not afraid of sending through reports full of blanks.

Agree, I have sent messages through all the - channels

[ In Reply To ..]
Get responses like "holy cow, wow!!!! I'll send it to so and so"..2 years later not a blessed thing has changed..I blank them and send them. I didn't go to dental school, I don't know how to decipher words when people have food crammed in their mouths, yawn, or mumble..


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