A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Beyond anger/frustration - anon

Posted: Mar 12, 2013

I strongly dislike tech support!!!!!!!!!! Last job for the night. It was 931 long. Went to upload and got an error message tellling me it failed to upload. DUH! Jerked around by tech support for 15 minutes. Consequently, the job was lost and I lost all those lines. This job is hard enough to get lines without this. In fact, this is the second time today that it has happened. The last time I got "employee down time." I am afraid this is fruitless. ARGH!!!!!!!!!!! The stress is really getting to me. I guess I will NOW start writing down each and every single job number. Yeah, another thing to slow me down. It is too bad I did not get the job number. A hard lesson to learn. I am going to go pour myself a big drink or tear my hair out. HA

All you needed was the job #?? - Carol

[ In Reply To ..]
I write those down first thing, copy and paste sections of my job into Word and save while I'm typing, I'm done with losing work that I have worked hard on. Learned the hard way too many times in my 20 years.

If that were happening to me frequently - Bilboa

[ In Reply To ..]
I think I would ctrl-C to copy the job number from the ADT screen at the beginning of each report, then in the document first thing ctrl-end and ctrl-V to paste it at the end of the document, then when I reached the end it would remind me to ctrl-A, ctrl-E, and save it (the whole report, including the job #) as an expansion under some really fast to type name like aaaaa. (Same name each time, just modifying it, because of course once you get a new report up it means the last one submitted okay and you don't need that old one anymore.) Then, of course, delete the job # from the end of the report before submitting.

Just an idea you can try - sm

[ In Reply To ..]
How often do you clean the cookies and temporary internet files on your computer? Also run a disk check, then do a full file check, then defrag it...I do it monthly, the last company I worked for got me in the habit...We research A LOT and it gunks the computer up bad..It is not necessarily the company's fault, probably is but I do everything I can on my end to keep things from happening..

Job revoked problem - BH

[ In Reply To ..]
What you describe happened to be on Labor Day. I was scheduled to work, but would have rather been with family, as my daughter and grandson went to play tennis. So I suffered through a really long dictation of about 29 minutes and it took me over an hour, then just as I submitted, it said "JOB REVOKED." Well, it took me about a month to go through various levels to get paid for this, but I did get paid. Just a couple days ago, same thing happened, but I quickly went on statistics site, and it did appear there. Lucky me.

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