A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Answering my phone - do you


Posted: Feb 18, 2015

Do any of you answer your phone if your HDSM or PC calls you during work hours?  I got a phone call earlier from them, but I don't feel compelled to call them back, as they didn't leave a voicemail.  I am not about to sacrifice my line count for a probably pointless phone conversation.

No. - Definitely not

[ In Reply To ..]
I figure they can look at my hours or even look to see if I am logged on. Hell with em.

Answering phone - No way

[ In Reply To ..]
I don't answer; e-mail me. If they call when I'm working, no, not going to sacrifice my lines; if I am not working, no because I am not working and they are infringing on my personal time. If they leave a VM and I am NJA, then I will call, but I very rarely, if ever get called. Again, treat them like they treat us!

Ringy dingy - TJ

[ In Reply To ..]
No I will not answer or call them back if they do not leave a message. Why should we? It's all about them and not about us at all except to give us grief. It is not right.

We get paid per line. They don't pay us to answer calls. - sm

[ In Reply To ..]
We do enough for free for this company, like all the ADT and CC info....... We don't get paid to read their emails either, but that's a lot faster than getting stuck on the phone at least.

You could always - mt

[ In Reply To ..]
enter time in Teamwork for a conference call...that would go over well.

I enter time in TW - as conference call

[ In Reply To ..]
any time I have computer problems. Sick of taking my own time to deal with Phil. No one has said anything yet. (Knock wood)

For work calls you should use conference calls option in TeamWork. - Josie

[ In Reply To ..]
xx


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