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Electronic medical records came in and we were immediately out of a job - Kell


Posted: Jul 26, 2012

I don't see much talk about EMR taking over the MTs job.  This has happened to me with my last three companies (small transcription companies) that I have worked for.  With my last job we had an account with a large hospital that had a cardiology group we transcribed for.  EMR came in and we were immediately out of a job.  Just wondering if anyone else has had this experience...pretty much sucks 

Yep, worked for an Ortho clinic for over 10 years . . . - anon

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then 1 day got the news that my services were no longer needed. No notice, nothing.

EMR - Kell

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That's been my experience too...no notice at all...one day lots of work, the next day no work and they don't answer calls or emails.

EMR - greyhound mom

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The same thing is happening to me. I transcribe for 3 different offices. I knew they were getting EMR since I would go to the offices to pick up and deliver tapes. One practice has 3 doctors. They would dictate every day. Now all I have from them is 2 days dictation from 1 doc. I went from about $2000 a month to $200 a month.

One of the other practices went from $800 to zero for the last 4 weeks.

My last practice still has not gone to EMR yet. So I still have some time. Thank goodness I am collecting social security.

I heard that the doctors are eager to do the EMR because they will get some kind of bonus from the government.

I mentioned that I go to the offices to pick up the tapes. I looked through some of the folders (something I would normally do), and I know they can't be proofreading their work. One doc who was very picky about his work now says it doesn't look too bad. I beg to differ.
Greyhound Mom, we are offering incentive to facilities to - switch to EHR, as I copied inside. SM
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As you can see, by 2015 they have to have these new, expensive systems in place or they get penalized by not being eligible for full reimbursement for patient bills. Anyway, their important 2012 deadline is what's happening to you right now.

Issues of how using us conform to meaningful use requirements are also what are of interest to all of us. If our pay was considered waste, hospitals and docs wouldn't get paid for transcription/editing costs.
_______________________________

The Medicare EHR Incentive Program

The Medicare EHR Incentive Program will provide incentive payments to eligible professionals, eligible hospitals, and CAHs that demonstrate meaningful use of certified EHR technology.
Participation can begin as early as 2011.
Eligible professionals can receive up to $44,000 over five years under the Medicare EHR Incentive Program. There's an additional incentive for eligible professionals who provide services in a Health Professional Shortage Area (HSPA).
To get the maximum incentive payment, Medicare eligible professionals must begin participation by 2012.
Incentive payments for eligible hospitals and CAHs may begin as early as 2011 and are based on a number of factors, beginning with a $2 million base payment.
Important! For 2015 and later, Medicare eligible professionals, eligible hospitals, and CAHs that do not successfully demonstrate meaningful use will have a payment adjustment in their Medicare reimbursement.
Note: If you are a Medicare Advantage Plan (like an HMO or PPO), please visit our Medicare Advantage page.
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The Medicaid EHR Incentive Program

The Medicaid EHR Incentive Program will provide incentive payments to eligible professionals, eligible hospitals, and CAHs as they adopt, implement, upgrade, or demonstrate meaningful use of certified EHR technology in their first year of participation and demonstrate meaningful use for up to five remaining participation years.
The Medicaid EHR Incentive Program is voluntarily offered by individual states and territories and may begin as early as 2011, depending on the state. Check with your State Medicaid Agency for more information.
Eligible professionals can receive up to $63,750 over the six years that they choose to participate in the program.
Eligible hospital incentive payments may begin as early as 2011, depending on when the state begins its program. The last year a Medicaid eligible hospital may begin the program is 2016. Hospital payments are based on a number of factors, beginning with a $2 million base payment.
There are no payment adjustments under the Medicaid EHR Incentive Program.
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Important Medicare Dates

October 1, 2011 � Reporting year begins for eligible hospitals and CAHs.
January 1, 2012 � Reporting year begins for eligible professionals.
May 2012 � EHR Incentive Payments begin.
July 3, 2012� Last day for eligible hospitals to begin their 90-day reporting period to demonstrate meaningful use for the Medicare EHR Incentive Program.
September 30, 2012 � Last day of the federal fiscal year. Reporting year ends for eligible hospitals and CAHs.
October 3, 2012 � Last day for eligible professionals to begin their 90-day reporting period for calendar year 2012 for the Medicare EHR Incentive Program.
November 30, 2012 � Last day for eligible hospitals and critical access hospitals to register and attest to receive an Incentive Payment for FY 2012 under the Medicare EHR Incentive Program.
December 31, 2012 � Reporting year ends for eligible professionals.
February 28, 2013 � Last day for eligible professionals to register and attest to receive an Incentive Payment for calendar year (CY) 2012.

Same thing happened to me. GI clinic for 20 years. One day there, next day not. :( - ET MT

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x

Yeap, lost a several hundred thousand dollar per year account - just me #1

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Lost my large office accounts but now have their surgery centers, which had tried to go EMR but the doctors were too busy.

The good news is I have received several calls a few months ago from physicians tired of EMR and doing it themselves and now wanting transcription services again. Also, I am coming across physicians with injuries we usually get.....

interesting! - nm

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It's not EMR, it's the programs.... - MT

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EMR is just Electronic Medical Records. What's putting MTs out of business are the programs being used. These slick salesmen tell doctors they HAVE to use their point-and-click sytem to conform, or use our system and "you no longer need trancriptionists", or use our system and you'll save $$$. Of course they don't tell them that there are EMR platforms that integrate transcriptionists.

And I agree, the transition happens in weeks, more often days. I think about that every time an MT posts just to say they have a great job but it's a secret, so post just to brag. You can lose your account tomorrow.

Actually, the transition has taken a few years while - facilities have both waited for better programs

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to be developed and to know what to do, because the technology and how the laws would be implemented and when are not something they knew anything about.

This was/is an opportunity for the MTs providing their services to help them make their choices for the future...

Transition - MT

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I was referring to the transition between for example, implementing a point-and-click system, and giving notice to the MT that they are no longer needed. Many facilities (see above) have no scruples in this regard.

At the last facility that transitioned, we questioned the work dwindling, with no answer. Finally the facility informed our company that they had been in the process of switching over departments to point-and-click for MONTHS. We were finally told when they were almost complete...with a week's notice. Fortunately, I found a job where I work with a program that integrates EMR and medical transcription, which is one of the reasons I decided on my current MT company.

The docs I worked for made the decision based entirely on $$$ - anon

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We provided them great service, less than 24 hour turnaround and instant transcription on H&Ps and anything else they wanted.

The still booted the 3 ICs that were working for them with no notice. It was all about money for them.

I am not sure how to take your last sentence?
Agree. Re: "Saving $$" - MT
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What I see (and hear) more often now is how these doctors HATE some of these systems. It doesn't save the projected $$ because they spend more time clicking, looking at a computer, editing, data entry, etc, which means they spend more time on documentation and see less patients, which in turn decreases revenue. That doesn't even address the quality issues.

Unfortunately, the larger facilities rely on administrators (who have no knowledge for this field to do due diligence) to choose the EMR programs. And they do so because of the sales lines "you can get rid of all the MTs!", "save money!", "qualify for government incentives!" "look at our magical program demonstrations!". So now they'll have to keep it even if it's not efficient/cost-saving, physicians hate it, and/or it's DANGEROUS to patient care, because to do so would be to admit their costly error. Most of the doctors who I see going back to EMR utilizing transcription are smaller practices who trialed a program and saw the faults, or can afford to switch back. At least now it's more widely known that there are other options than physicians having to point-and-click and stare at a screen as they question their patient who is in the same room. BTW, that's the SOLE reason "scribes" are now needed. Why in the world would a doctor (or patient) want to deal with this. Unfortunately, scribes are paid a pittance, so it's not feasible for a skilled MT, and the only winners are the software companies that came in early selling their wares, no matter how inefficient they've proved to be.
The last sentence--I've suggested a few times the last couple - years that MTs in business for themselves not
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wait be surprised but rather help their clients choose a new system. Rather than leave them to the mercy of rapacious salespeople who'll tell them anything to make a sale. Rather than sit and wait to lose clients with no attempt to hold onto them.

We know that a wise choice for many will definitely include continued use of us, at least as an option, but we've also known all along that many practices don't know what they need to to make this big transition.
I see... - anon
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That is really good advice.

I will say that at the ortho practice I was working for, we did indeed try to make them understand the differences and the older docs were definitely resistant to EMR of any kind. Then the older docs started to retire and were replaced with younger guys who were all about $$$ and technology. To their credit, they did not jump on the first one, they took years to find the "right" one. I guess I just assumed, wrongly, that it would never happen. I do find it really awful that after so many years of great service they did not have the decency to give me a heads up.

That's sad, Anon. It's probably because they DID feel bad and kept - shoving it away. You know, like people do. :( NM
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x
We kept running out of work at my - alana
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hosp acct. Then we started seeing different names in the Winscribe directory. Still, no comments or answers to emails from the hosp. Then, the day after my H and I found a house (we'd been looking for a yr) and right before the holisdays, we were told that 12/31 would be the end of the hosp transcription dept. Hosp mgt told us not to say a word to the woman who ran the overflow service (she employed 4 or 5 MTs full-time). We withdrew our offer on the house. Of course, several people gave the heads up to the overflow service (the owner had worked for the hosp for over 20 yrs and knew everyone there).

WMX got the acct and they have done a terrible job - didn't keep one single promise. Now Nuance is doing the same - and hosp mgt does not care. The hosp is still not on WMX/Nuance's system and it doesn't look like it will be any time soon. Meanwhile, the OMs, TL, TS, and what-have-you can't manage their ways out of a paper bag.
They didn't tell you because they needed you - sm
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I would be more surprised about hearing of any ICs that were actually given a heads up.

Yes I transcribed for a big teaching facility - for years who has EMR

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They still dictated and I typed it into the computer; it just didn't print out to a paper chart. EMR is not what's going to put us out of a job. Info still has to be entered -- it is the Epic or whatever and the point and click and Dragon Speak, etc. that is putting the info into the charts now instead of an MT to "save money."

You didn't lose a job to EMR - sm

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EMR has been around for ages. I've been working in an EMR since 1995. It's not new.

The programs that are being used to implement and upload work into the EMR, now THAT may be putting you out of a job, but believe me, EMR is NOT.

small clinic - Lynda

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I just quit a job I had working for 2 surgeons. It was in house and I hated all the noise and interfering office manager. I made a little over 10 bucks an hour and worked as little as 8 hours a week depending upon workload. Behind my back they were talking about going EMR. I could have helped them as I worked for a company that offered it for a monthly fee with no equipment to buy, but they would rather just leave me out of the equation. They had the nerve to be angry just because I offered to do my 2 weeks at home. Previously it was ok for me to bring work home to get it done when the clinic was closed but apparently that was not good enough for them. I don't regret leaving.


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