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Doctors growing more dissatisfied with EHR - curiousMT


Posted: Sep 17, 2013

Recently, according to WebChart, MD, the satisfaction of physicians with their EMRs is diminishing both rapidly and significantly.

According to WebChart MD:

A growing number of physicians report that the costs of EHRs outweigh the financial benefits, according to a recently released study from Athena Health.  The survey of 1,200 physicians showed that the percentage of physicians who perceive that the costs of EHRs outweigh the financial benefits rose from 47% in 2012 to 51% in 2013.  In addition, the study reported that fewer physicians feel that patient care benefits outweigh cost, down to 55% in 2013 from 60% in 2012.

This trend correlates with other studies released in 2013 that also point to growing dissatisfaction among physicians regarding EHRs and EHR-based clinical documentation workflow.  Other recent studies include:

Increased dissatisfaction and decreased productivity.  

A March 2013 survey conducted by the American College of Physicians and American EHR Partners found that physicians who were very satisfied with their EHR dropped by 6% while those reporting to be “very dissatisfied” increased by 10%.  A total of 34% of physicians now report being “very dissatisfied” with the EHRs, up from 19% in 2010.  Other key points include:

* The ACP’s summary noted that “survey responses also indicated that it is becoming more difficult to return to pre-EHR implementation productivity. In 2012, 32% of the responders had not returned to normal productivity compared with 20% in 2010.”

* Alan Brookstone, MD, co-founder of American EHR Partners, said that “basic functions, such as documentation, continue to be an issue for many physicians.”

EHRs can negatively alter the patient-doctor experience.  

MedScape’s ”EHR Report 2012″ survey of over 21,000 physicians found that 30% of respondents reported EHRs had a negative impact on the doctor-patient relationship. Of those, 80% said it was due to less eye contact with patients and 75% said there was less conversational time. One physician cited said, ”I feel like I’m treating the computer and not the patient.  There’s more focus on documentation than on the patient during the patient visit.”  

 

Offshore - Alias

[ In Reply To ..]
I bet half of these doctors don't know that these records are being transcribed in other places other than the United States.

EHR does not mean offshoring - Offshoring was never mentioned NM

[ In Reply To ..]
NM

no offense but I can't read that small print. - anonMT NM

[ In Reply To ..]
movin' on.

reading small print - Old Pro

[ In Reply To ..]
Neither can I.

Small print - Joan

[ In Reply To ..]
If you can't read the small print, simply hold down your ctrl key while using your mouse to scroll up (or down) to change the print size. :)

Sorry about that. I enlarged it but when I pasted - curiousMT

[ In Reply To ..]
to this site it shrunk down again. :/

EHR - katrina

[ In Reply To ..]
I think common sense should have told them in the beginning that the point and click crap would involve more of the computer and less of the patient.

Control + will increase font size if using Mozilla - Foxfire, and Control - to decrease - nm

[ In Reply To ..]

Thanks for the post. - Very interesting. (nm)

[ In Reply To ..]
x

Solution? (sm) - Rose

[ In Reply To ..]
I think the stats for dissatisfaction with EHR will increase as dictators become more aware that they will always have to use editors to avoid malpractice suits.

The only benefit to their using MTSOs is turnaround time due to over-staffing.

What if a new global Word-based platform could be developed that would allow MTs to utilize electronic transmission of data while allowing dictators to simply dictate everything as they did before, while using the portions of EHR that benefit them and the patients? This could reduce costs dramatically by eliminating the middle man. In addition, if a co-op or network could be formed offering cross training and back up editors for overflow it could resolve the overflow problems.

Thoughts?

Was fascinated by the good rating of one of the - free EHRs, Practice Fusion.

[ In Reply To ..]
It is a free online EHR, apparently anyone can request an account to try out the system, and I believe training is free. I think a good start in trying to roll with the changing times would be to learn how the charting portion of this system works.

Not exactly answering your question, but there must be a way for us to figure out how to offer documentation services without the middleman with some of these, especially free, EHRs.


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