A community of 30,000 US Transcriptionist serving Medical Transcription Industry

PRN MT and work production - Cynnamon

Posted: Sep 16, 2013

Very bummed out and disgusted. Started first day, software installation went perfect, but could not get trained properly on their proprietary system because of conference calls, multiple IMs, all kinds of rucus going on there. Now I am wondering, was I offered over 9cpl to start and SUPER flexible times/days to compensate for a clunky, antiquated system (have to populate the template headers, no pay for that)!! Thank you for this question/RANT!

Bummer - sounds like it

[ In Reply To ..]
I hate to say it, but it does sound like there's a reason for the high cpl. It didn't used to be high at 9 cpl, but these days it is. After you've spent all this time, though, it might be good for you to at least stay long enough to see if you like it. You might.

PRN work - Cynnamon

[ In Reply To ..]
Thank you, I sure plan on it, I am not an easy quitter on anything. I have to just get more training for the system and all the VA rules, etc. Thanks for your reply!

Isn't it a federal law that VA work is paid hourly? - anon

[ In Reply To ..]
I know there was a discussion recently where an MTSO paid their MTs a low CPL for a VA account, were audited by the IRS, and the MTs got back wages.

va work - mtme

[ In Reply To ..]
There have been a couple of companies this has happened to. It's the DOL that did the audit and the ruling was that the MTSO must classify the workers as employees and pay the prevailing hourly wage as well as provide benefits.

more info - mtme

[ In Reply To ..]
see link

PRN - Cynnamon

[ In Reply To ..]
That is one of the first things I asked and basically was told "oh, that's okay, we treat it like the other reports." I have never done VA work before, so I just "followed the leader." :(

Which they still are not doing. - anon16

[ In Reply To ..]
They still are not doing any of that. I work there and have contacted the DOL multiple times, and nothing has changed. :(

PRN - Anon

[ In Reply To ..]
Have they told you yet you can't use spellchecker. Their theory is there are too many incorrectly spelled words in the spellchecker so you just can't use it and you have to look EVERYTHING up.

PRN MT - Cynnamon

[ In Reply To ..]
Actually, they told me that both the spellchecker and the expander, it would be easy to use. But when proofing, I did notice that it really was not Proofing very well. Lots of demographics that you DO NOT get paid for, I find that very unfair if I have to input it!

What is this clunky, antiquated system called? - Curious. nm

[ In Reply To ..]
NM

PRN system - Cynnamon

[ In Reply To ..]
I know, right???? I have used many systems, and recently I had some great systems that made it easy for you to make lines and do your work. This system is so antiquated it is amazing, I feel like I am back in the late 80s. They said it was a proprietary system----horrible! I don't think I will be making decent money any time soon, still looking around as I work.

RE: PRN MT and work production - JavaMT50

[ In Reply To ..]
Is this a company out of Ohio who uses their own proprietary system that requires you to have your own word expander? I started a company yesterday that you have to have your own word expander and their spellchecker is not the MS Word spellchecker. It just highlights the words.

To Cynnamon Re PRN - April

[ In Reply To ..]
If this is the PRN out of Ohio, I worked there a couple of years back. It was radiology for the military, so we are talking something different. I did negotiate 9.5 cpl, however, and he went for it. It was a very simple platform with a spellchecker that worked, but I did have to have my own word expander program, which was fine with me since I had built up millions of words in the one I had anyway. I found them very easy and nice to work for. They left you alone to do your work and since it was IC status, if I just couldn't type anymore and quit for the day, they never said anything. I would hang in there for a bit and maybe a little later try to negotiate a bit higher line rate for the time taken for the demographics. Good luck!

Two PRNS? - me

[ In Reply To ..]
One is P.R.N. Military - that is the one out of Ohio. There is another P.R.N. that is in a different state - which one are you talking about?

P.R.N. Military - April

[ In Reply To ..]
.

I work there - me

[ In Reply To ..]
Have there there over 2 years. Best gig I've found since leaving MDI after Transcend took it over.

PRN system - Cynnamon

[ In Reply To ..]
Thanks so much for the encouragement,luckily I am not a quitter until the bitter end!! To start, I have 9 cpl, but with all the information I have to put into all the demographics, it seems like less, I am used to automated demographics and being paid for headers and footers. You are right, you are truly a free IC, days, times, whatever, and they do let you do your work. But I feel like a duck out of water!!

PRN MT - cynnamon

[ In Reply To ..]
Exactly!!! you cannot use your mouse, none of the MS Word stuff applies, you have to keep remembering all these hot key combinations and there are SO MANY. You have to proof each and every report because you cannot go on to another job without proofreading, even though it is going to QA. What's up????

You can still use your mouse - me

[ In Reply To ..]
The tab and ctrl key just make things easier to jump around in the report. I use the mouse - and the only demographics filled in are the patient name, DOB and MRN, date of visit. Some come up automatically, it depends on how the demographics are loaded per facility. If you are on the newer places just added, they are probably still getting the system set up. It took me awhile to learn some of the keys but I made a cheat sheat for those I would use a lot - like the glossary you can add to (I also have Shortcut for Windows and use mainly that) - now I average about 300 lines per hour - I was used to Bayscribe where you just got on and typed, so there is a learning curve for sure. Almost gave up a few times, but glad I didn't. Like anything new, learning takes time. We do it all our lives. And the people are fantastik to work with - nobody bothers you and QA is not punitive. And the pay and tiered bonus program is definitely one of the best around....the way I look at it, those who don't stick it out and quit, make more work for me to do and better income! Good luck to those who are giving it a try. I think you will be glad you did. As I said, been there since June 2011 and have checked other places, but P.R.N. is gold, in my eyes.

And P.S.... - me

[ In Reply To ..]
Why wouldn't you proofread a report whether it goes to QA or not? I'd rather catch my own mistakes than have them pointed out to me. Just my opinion.

PRN - Cynnamon

[ In Reply To ..]
Are you on the VA accounts?? No demographhics are populated, the MT does it all manually. The sound from those hospitals is horrendous, and I went out an bought an expensive pair of earphones. I have done this work for over 20 years and in my eyes, it is an albatros. You are right about the people.

Never had any trouble with the audio at all - me

[ In Reply To ..]
I work on CTVA and have done MMHS etc - along with some of the oncology/urology docs - my main forte is acute care, but a job is a job is a job and I have a good glossary built up. Are you on the NTVA? I haven't done that place yet, but on the CTVA, I put in the patient name etc, not a big deal to me. Give yourself a learning curve - it really is the best place out there in this day and age.

PRN - Cynnamon

[ In Reply To ..]
Hi!! God bless you, and I sincerely mean that! I am stuck on BOTH VA hospitals exclusively. I am working with Windows 7, which they were dubious of, preferred XPS. Anyway, the sound is horrible, and I even bought some very expensive earphones to see if it made a difference---no. Almost everyone is severly ESL, which I am usually great with, but with poor sound AND ESL, it is a major accomplishment. And if I have to put in all the patient demographics manually, THAT should be paid for. That brings their cpl count down quite a bit.

As I said, I graduated in 1983 from a technical college, have been doing transcription everywhere, this is so ridiculous for me that I don't want to be around long. Just my opinion. I have had multi-year jobs that I LOVED, so am hoping I can still find one (yeah right, in this day and age!!) :(

Hope you continue to be happy there and it is nice to talk to happy MTs, gives ya hope! :)

Cynnamon - me

[ In Reply To ..]
Are you sure it's not the headphones? I just use the stethoscope type headset with the USB port and audio is fine. It doesn't make sense that it could be the audio if you are on CTVA - I also work that account and the sound quality is fine. Just a thought - do you have another headset you can try? Just because it's pricey doesn't mean it's better! :) Anyway, I too wanted to give up early on - but I stuck it out - and with the incentive bonuses you can make good money, much better money than anywhere else. I have looked at other places in the interim and always glad I didn't follow through, because there were horror stories about managers, QA, etc, no work and buy-outs. Give it 6 weeks minimum - then reevaluate. Just my 2 cents worth. We can't do comparisons because every company is different - what you don't get paid for in one spot, you get paid for in another - the way I look at it, if you have "normals" you have in your glossary at least you get paid for them. I know some places have QT lines where you get 1 cpl for those instead of your regular rate. Gotta be optimistic and pretend this is your first job and just try it out for awhile. Much luck to you - keep me posted. :)

Similar Messages:

Mar 11, 2013

Is it mucous secretions and mucus production or mucous production? ...

Nov 02, 2009

I would like to know how MTSO's get away with paying MTs and MT editors not hourly, not salary, but solely on how much they produce like they are working on an "assembly line"!!! Being paid on how much one produces is "pathetic" and is not paying MTs/Editors based on their "knowledge, skill, or experience", and I think is an injustice to the medical transcription profession as a whole. What happens also when an MT/editor works over 40 hours per week. By federal ...

Sep 06, 2012

Does the company you work for have production requirements? I've never worked with any, but we were just informed that some are coming and that the industry standard is 150+ lines/hr. I could do 150/hr on a good day, but if there are not a lot of reports available, it would be very hard. Just looking for others who work with production req'ts and how you cope. Thanks for your feedback. ...

Sep 14, 2012

I'm at stage 2 now. I've got a conference call for my verbal warning next week. Problem is - I have been in the 'cesspool' for months now. One day I (and apparently everyone else in my group) suddenly had next to no more work from my primary accounts. The account has very apparently gone overseas. Every once in a while 1 report will show up, so I am sure MM has not lost that account. I can see a lone job show up every once in a while in DQM. Since then, I have had no ...

Feb 21, 2015

Is there a date set yet for when QC will be on production? My thought is, if they are going to this and do MLS work as well when no QC available, Nuance probably has to figure out some fancy grid work to figure their pay on this as well. Nuance still hiring like crazy, offering sign on bonuses, recruiting off different web sites, and then some of us sit with OOW, at least on the US only accounts. The last few weeks it has been VERY regular that we run into OOW. Not even offered to w ...

Mar 08, 2015

I have never been a top producer, but I have always been consistent and have excellent quality. All the MTSOs say they want quality but it seems to inevitably come down to producing that line count, no matter what variables come into play, bad dictators, just a bad day, lots of short reports, etc. All they want is that 250-260 lines edited per day. I realize there have to be standards and goals but it just seems that in the past copule of years, especially when I worked for Nua ...

Apr 27, 2015

Are there any companies that have any type of incentive plan anymore? I know several used to have production levels with incentive for reaching different levels but are there any of them left out there anymore? ...

Nov 09, 2009

If you don't make your production in any given pay period, do they drop your insurance? Do they give you a warning? ...

Jun 07, 2010

the work seems to disappear? I was doing over 400 lph and now no work. This happens every time I have great lph. Can companies do a switch-a-rooney, keeping the work away from people or can the platform be 'fixed' that if you hit a certain lph, no work will download to you? I'm really curious about this. I've been watching this happen for a couple months now. ...

Jul 11, 2010

I transcribe reports, do ASR reports and I also do MME work. I find it impossible when I an constantly "switching gears" every day on 5-6 accounts to maintain a decent production. How can anyone keep up with knowing all the CP's and keeping track of all the details of each account plus do the production we are supposed to do? If someone has a suggestion, let me know. We keep getting all these e-mails from QC regarding a complaint from a customer ...

Jul 13, 2010

The compensation structure and "minimum" hourly or daily production expectations often encourage people in our industry to work unreported hours in order to meet minimums. You have a day when you get a rash of the account's most trying dictators, for instance, and at the end of 8 hours you realize that you haven't met minimums...so you work another hour, while reporting only the 8 hours. Transcription companies are, of course, aware of this dirty little secret and do nothing abo ...

Sep 22, 2010

I have had a terrible Mon/Tues this week due to the software in my computer being incompatible with the upgrade, or whatever happened with DEP shutdown not being resolved. How can I get compensated, other than taking PTO. Have ticket in, but do not know how to document slow production to CCM, as I kept working thinking it was my issue and not the software's, and submitted ticket hours later. Am I the loser in production/pay? It would be a gesture of good busines ...

Nov 18, 2010

Got a split report. Never get them. Had forgotten what I learned in the 6.1 update so had to find it on MQ Central and re-listen to the blessed instructions. Took forever as it won't let you fastforward to the part of the instructional that you need. Don't guess their keystroke monitoring cares about that, nor the time I wasted having to do it (yet again). ...

Dec 02, 2010

For the life of me I cannot figure out how they justify the manhours being spent to see if we are typing all 60 minutes of each hour without bathroom or snack breaks when we are not paid by the hour. If we are not typing for 5 or 6 minutes here and there, we are not producing, thus not getting paid line rate. It only hurts us so why do they even care? Am I totally stupid? It affects our benefit rate, still only hurting us. The only benefit left for this company ...

Feb 03, 2011

Second night in a row on third shift with hardly any work; do they really expect us to make up all these hours over the weekend? With the regular people who are already scheduled for the weekend and then the rest of us that need to make up line counts, how do we get this done? ...

May 15, 2011

I know that everyone says there is no money in VR, but sometimes you have to take the job you are given and be thankful for that. The account I am working on is 99% VR. I was wondering if anyone had any tips on being productive. For example, do you look at your report first and fix any obvious errors and then listen to the dictation or do you just jump right in with the dictation and do it all then? Currently, I make about 5cpl for VR, which compared to some quotes I have rea ...

Aug 19, 2011

I keep hearing about how some MTs are not paid via production but rather like a salarie or something along those lines. They just have to do a minimum of so many lines per day. Anybody familiar with this? ...

Oct 14, 2011

I have always made my production requirements. But I don't think I will this time. Does anyone know what happens? ...

Oct 20, 2011

Just wondering, what is the quickest movement between phrases when moving around a document to place punctuation, skip markers, etc. Since none of us are in an office together where we can share this info, wondering if I am missing something. I was also told cutting and pasting may not be counted in production line. Anybody know this for sure? I am just paying closer attention to how much my hands move to edit and I already knew this, but there is definitely not a 40% drop in ...

Oct 20, 2011

Okay, I need a refresher. I have to get to the bottom of what is happening to all our pay, except for those few out there. I'm guess keystrokes are only letters and punctuation. In other words, all the things we have to do to place a skip marker are free to MQ? Pulling in headers, whatever we have to do with our fingers to make that happen, do we get any credit for that in our line count? ADT, all the crazy time we have to spend making sure we have the right patient, visit, e ...

Jan 26, 2012

I just received my first *denial* of production bonus in over 20+ years with 98.75% QA score. Every time I look at the payroll data and see...... BONUS: NO. I do a slow burn. I'd like to know who made that judgment call that is going to affect my income for the next 3 months. I'd like to see my mistakes, and if they are legit medical mistakes then I will accept my *penalty*. I do not want to think my QA score hinges on whether or not someone is having a ...

Mar 19, 2012

How can we be productive when we spend more time reading profiles than actual time in a report. Maybe stop the garbage, give is primary accounts, no more ASR, no more bouncing, no more counting mouse clicks, and give us a raise... I will be more than productive, like I was in the old days. I used to produce 2000 lines a day. I cannot do that now in 2 days. ...

Jun 21, 2012

Here's what I think is the reason for the production statistics and what I think is going to happen this summer. I believe that MM will say they are reducing ASR pay to 4 cpl across the board and that we can all increase production by following the recommendations in their emails. I hope I'm wrong but if this happens and I get 2/3 of what I am making now, they will get 2/3 of the editing I am doing now until they figure it out and fire me. ...

Apr 19, 2013

this is the first time I have not received a production bonus. can someone tell me how many likes weekly it is to achieve this? thank you in advance. ...

Jul 05, 2013

Hi, I am thinking about switching from a company who pays QA by hour to another who pays by production but not really sure if that is a good move. Does anyone do QA by production? Is it hard to meet? do you have to make an average rate like an MLS? thanks :) ...

Feb 01, 2014

I know some MTs say they make $17 to $20/hr. I'd love some pointers on how you make this happen. Even with decent dictators, I average about $9/hr and I have been doing this job nearly 17 years. Even my PC said some produce 500 lines an hour, I don't understand how they do it. Any pointers would be greatly appreciated! ...

Oct 27, 2014

Will it be same as MLS requirement or different? ...

Nov 02, 2014

Our manager has not told us anything about this. ...

Feb 10, 2015

Will someone be kind enough to instruct me as to how MM calculates production for the week? TIA. ...

Mar 28, 2015

I'm curious if anyone is making minimum production with TTS, 125 LPH transcription and 250 LPH editing? If so, can you give any tips regarding what you cut out? Proofing, research, etc? How do you handle the long pauses in dictation? Anyone use the "Skip Silent" command? I can see 125 LPH for transcription but 250 for editing when you have to lose production with poor dictators? Thanks for any feedback! ...