A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Adept Not a nice image! - D

Posted: Jun 04, 2012

Well, I just had a very offputting (to say the least) conversation with a person at Adept Transcription. I tend to be a very reasonable, pleasant person and am upset at the way I was treated. This woman was downright nasty! She didn't like that I called the company. Now, she could have just told me that communication via e-mail was preferred. I would have apologized for the inconvenience and hung up. Rather, she told me I was not employable and hung up on me. Wow! What have we come to, that we can't connect except through e-mail?

Anyway, if you're thinking about employment at Adept, my suggestion is DON'T! A company who hires people that are downright unpleasant on the phone (which to my way of thinking is unprofessional) cannot be a good place to work. I realize this was my experience, and it may not be yours, so, if you really want to work there - DON'T CALL 'EM!

Your experience with Adept - nn

[ In Reply To ..]
First of all, I am sorry that you had an unpleasant experience. However, most places when posting ads, state no phone calls please or do not even list a phone number. This is especially true if it is a smaller service and most people do not want to be flooded with phone calls. I have always just sent my resume with a cover letter via email to a prospective company, then if they contact me via phone, I ask the questions. This is pretty much normal for most companies.

Nasty Representative - D

[ In Reply To ..]

I absolutely understand what you're saying, and in all honesty, I cannot remember whether there was a proviso in their e-mail to me or not... That said, I still think the person with whom I spoke could have been more professional and at the very least, pleasant. Immediately, she should have said, "We really do not take phone calls; would you mind putting your questions in an e-mail?" Instead, after telling me "We really don't take phone calls," she said, "But go ahead." I mistakenly took that as an "okay" to go ahead and ask my question. Then she became angry with me for continuing when she gave me the "go ahead" in the first place!

I'm not going to beat a dead horse here. It's over. I just wanted to make possible candidates - particularly "newbies" like me - aware, since I have heard some negative things about Adept before. Now, I wish I had heeded those comments.

Anyway, thank you for responding!

Adept doesnt sound very ADEPT at phone etiquette! - Instead, it sounds INEPT. It should ADAPT. NM

[ In Reply To ..]
n/m

Nasty Adept - D

[ In Reply To ..]

I love your play on words! That was funny...

Similar Messages:

Apr 06, 2010

I work for a group of surgeons at a medical school and one of my doctors received an advertisement from this company. I had never heard of them before and when I did a search the posts were from 2006-08. I checked out their website and it almost sounds too good to be true as far as flexibility, etc. I have no idea what they pay, but thought I would mention it as it may be a good company for someone out there. I am happy with transcription company I work for part-time ...

Oct 13, 2009

This has to do with an MRI scan finding and my question is would it be T1 as I have it written? also is that correct for S TIR? I have never come across this one. It is most apparent on T1 views but also apparent on the saggital S TIR image this all has to do with the ankle. tia. ...

Jun 16, 2014

Are there not any Nuance MTs that could raise a legal fuss about their work being offshored at the expense of one of the only work-at-home jobs that many people with disabilities can still do? I mean, come on! It could benefit all of us if someone were to raise that kind of stink, don't ya think? ...

Nov 04, 2012

Hi all, considering an IC position with Adept. I've done some non-medical transcription before: seminars, interviews, etc., so it's not totally foreign to me. A search here for the company only brings up old reviews. Any info? Thanks!! ...

Feb 21, 2010

So I'm casually cruising the internet, looking for a better job, and come across a website for a career school, and on the front page of their website is a big picture of this happy-looking young mom, sitting there at her laptop PC, with her toddler sitting in her lap, playing with the papers on her desk. Like.... GAG me! Not only does that reinforce the current stereotypical picture of the bathrobe-clad, pink-fuzzy-slipper-wearing, mom-MT, but..... REALLY! Who ...

Jul 19, 2010

is if people in this company would actually do what they say they will do. I have had 3 different people promise me things and never heard again from any of them. I didn't ask for the moon, just help. ...

Dec 25, 2012

that our supervisors are NO WHERE TO BE FOUND on IM today, while we are sitting here waiting for ANYTHING to come in. BAH HUMBUG. ...

May 09, 2014

Why do only the people who have nothing good or helpful to say the only ones who are on here posting messages. If you don't have anything relevant or nice to say, do us all a favor and keep your trap shut! There is no provocation for attacking someone just because they said that being an auditor lets them enjoy having sick days and holidays off and then questioning their ability to do their job. I was an MT for many, many years, so I was in the same boat you all are now and even wors ...

Mar 04, 2015

Having a "senior" moment. Found out my hire date is incorrect and need to correct this. They have left off a large amount of time. How do I contact HR? TIA. ...

Mar 28, 2015

for the managers, TSMs, PCs, whatever to have the weekend off while we work our "MOT." Once again I have not received a single email. So that makes this day 3 or 4, I can't remember anymore, with no contact from MM. Wonder if we are backlogged? Does MOT end tonight at midnight since that's when a new pay period begins? What the H E double hockey-sticks is going on MM??? ...

Jun 24, 2015

at the end of the report. "Thank you so much for doing my dictation, have a great day" Sometimes the little things count. ...

Jul 21, 2010

STONE TWO FRIENDS WERE WALKINGTHROUGH THE DESERT .DURING SOME POINT OF THEJOURNEY, THEY HAD ANARGUMENT; AND ONE FRIENDSLAPPED THE OTHER ONEIN THE FACETHE ONE WHO GOT SLAPPEDWAS HURT, BUT WITHOUTSAYING ANYTHING,WROTE IN THE SAND ,TODAY MY BEST FRIENDSLAPPED ME IN THE FACE .THEY KEPT ON WALKING,UNTIL THEY FOUND AN OASIS,WHERE THEY DECIDEDTO TAKE A BATHTHE ONE WHO HAD BEENSLAPPED GOT STUCK IN THEMIRE AND STARTED DROWNING,BUT THE FRIEND SAVED HIM.AFTER HE RECOVERED FROMTH ...

Sep 09, 2010

so many times i've cursed because i was at the end of my shift but i forgot to check the box and had to do another one ...

Dec 02, 2011

After some coworkers and I applied for positions with a different company, I was floored by how many went on and on about the recruiter being "so nice" and how that translated -- in their minds -- into a reflection of their immediate supervisor and everyone else within the company. OF COURSE the recruiter is nice! If she weren't personable and didn't have that type of personality, most likely she would not be in the position of recruiter. Only the WORST managed companies ( ...

Mar 08, 2013

xx ...

Jun 07, 2013

MTSO companies. Being a long-time loyal employee/IC means nothing to most MTSO's. I've worked for the same company for around 4 years, through ups and downs, feasts and famines, and the minute it gets a little busy, they hurry up and hire more MTs. That proves to me that all they care about is making money for themselves and is just a slap in the face of the MT. Maybe if you must hire new MTs for busy times, how about giving work first to your long-time MTs when ...

Nov 28, 2013

I ercently started with a company and posted prevously about how the recruiter had sent me a greeting card welcoming me to the company. In addition, I also received a greeting card from the person who trained me when I started with the company. I got up this morning (Thanksgiving) and had receieved a Thanksgiving greeting card from the company, stating how thankful they were to have me as a part of their team. In today's market, I thought that was a nice personal touch. ...

Jan 02, 2014

If corporate realized how hard and difficult our job is and perhaps, at the very least, wiished us a Happy Holiday season and thanked us for all we do? And rhen I woke up and smelled the coffee. ...

Mar 29, 2014

It is really terrible when you come to the board to make a comment someone always has to say something negative-sometimes we are only looking for support from fellow MTs. I do not understand why there is always so much backlash. If you do not have anything good to stay keep your comments to yourself. Life can be hard enough. When the table is turned hopefully there will be someone there to lend an ear and a kind word when it is needed. ...

Apr 12, 2014

about Synernet and steps to do things, I want to ask something else. I keep losing autocorrects! I saw the note about exit Fusion last and I try to make sure I do that, but I am still losing them. I have not exited Fusion since adding Tessalon Perles, yet it was not there when I tried to put it in just now. Is there another trick to keeping them? ...

Jul 25, 2014

Just had to share this. Had a 35 minute report on Escription. The doc was very easy to understand, but extremely thorough. After he was finished dictating, he said "I hope you and your family have a nice week. Thank you for transcribing this report. Goodbye" I actually got tears In my eyes. lol. It is not too often you feel good after a report. Just had to share. ...

Oct 09, 2014

I went to Target to get my flu shot. I usually just pay for it myself. Turns out our Cigna insurance covers the flu shot AND the $275.00 Zostavax (for us older folks). I'm glad I can use up my PPO dollars or whatever it is before I get fired. Of note, if you run out to get the shingles vaccine, it hurts, and my arm is still sore from 2 days ago. ...

May 26, 2015

if MModal would do just one thing....ONE THING...to make our jobs easier. i swear they sit around and see what they can do to make everything single tiny little thing as hard as possible. right now i'm talking about that freakin' time card and trying to enter PTO based on our NJA down time. to make the times match up, i guess i just lie and make up times, just to play their stupid little make everything harder game. ...

Feb 05, 2010

I've noticed that all-in-all, people are pretty nice on here. There are a few negative people and people who jump to conclusions and take things the wrong way, but those are very few. Most of the people here are quick to try to help when others need advice to improve their production or find a job. That's so refreshing. ...

May 11, 2010

Just finished a consult from one of my docs, and he's a little hoarse today, but not bad and at the end he says "and apologies to the transcription ladies. I know my voice is not necessarily the best for dictating today, and thanks for bearing with me." It sure is nice when they acknowledge that there is actually a person on the other end who is listening to them. ...

Aug 08, 2010

Only now they call it a helper pool! Just about every report is from a new, unfamiliar hospital! Yay! Plus, my computer is doing that slowing down/stuttering thing that people were talking about yesterday! What my luck! I do so love my job (did I really say that?). Ugh ...

Dec 27, 2012

force yourself to get up early on a freezing cold morning, make coffee, boot everything up, start all your programs, and then.......... NJA. ...

Nov 03, 2014

Let me start by saying that I live in a rural area and because I am about a quarter mile from my mailbox, I do not get my mail daily. My landlord came over today (Monday), with my mail and one of the items was a belated birthday card from the company that I work for United Transcription. It is nice to know that there are some smaller, apparently caring companies out there. ...

Dec 20, 2014

22 line report, 1 major error, quality score 95.something (don't have it pulled up right now) now and none of blanks i sent it for in the first place were showing at all, whether they had been filled in or not. I swear it feels like this person is out to get me. ...

Jan 22, 2015

ARH employees are kicking up a fuss and they have their Union involved. They also do not seem to believe the company's usual propiganda. We should have had a union for years. The link to the article is below. I really hope their union is able to help (and possibly bring MM to their knees). I would like to see at least some reckoning here. Karma, you gotta love it. There seems to a problem with the link showing up, not sure why, so here is the artic ...