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VR omitting Pulse - Rose
Posted: Aug 23, 2014
Anyone else notice multiple SR reports in Vital Signs where the word "Pulse" or just the number is omitted even though it is spoken very clearly?
Not specificaly that phrase but...SM - Old Anon
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in the last month or so, I have noticed Escription SR leaving out whole phrases that are clearly spoken and misediting clearly spoken words/phrases, whereas it was not doing this before, which makes for more editing. I mentioned it to the MTSO who asked ME to compile a list of jobs where this is happening, to which I said sorry, NO. I really would rather not use unpaid time to do their job for them. It's like being between a rock and a hard place. It's already hard enough to get a good line count and make a decent hourly wage and then be asked to take care of their business for no pay.
That's what we're doing anyway. - Do they take a cut on SR?
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I first want to point out that in recent months I have found out who we're working for isn't really an MTSO in the first place; it's an SDO (I made that abbreviation up -- for software developing organization.). Since our pay is cut in half now that we're not straight typing, does that mean they cut what the clients were being charged in half? Somehow I doubt it. Yet, as we're being paid half as much to do work that takes just as long or longer/is just hard or harder, we are teaching their software that took our jobs how to do it better (supposedly--though as you pointed out, it doesn't appear to be learning too well).
Their whole idea that we shouldn't be paid as much because we're not having to straight-type the whole report is sooo flawed. First of all, I've never heard of any company, if they get some tool that's supposed to make their jobs easier and the work move faster, charging less for the same output of work all of a sudden (which, again, I doubt they are charging less--just raking it in and paying US less). Secondly, there's a whole heck of a difference between selling this Dragon SR software to everyday people who don't type very well and just do some emails and such or even to the doctors who don't want to pay someone to type their reports but aren't very good typists themselves--so they could dictate to the machine and then just go through and correct the errors themselves--that might make it easier for THEM than typing their own reports, but to say that this CRAP is going to help an MLS who has been doing this for over a decade or two, whose fingers already fly across the keyboard and hardly ever make mistakes so that proofing and correcting their own work afterward is a breeze, to tell them this is going to speed them up to correct this mess that doesn't even make sense MOST OF THE TIME, is ridiculous. We're doing as much if not more work. We've received an extreme paycut of 50%.
So we are basically taking care of their work for no pay--we're training their software that they want to use to replace us, at half the pay for more work. They were never an MTSO (Medical Transcription Service Organization) until they started developing this software to replace us with.
They're probably charging as much as our MTSOs who were bought out from the clients per line and just giving us a smaller cut. Meanwhile, they've fed a load of BULL to the clients about how this was going to give them better-quality reports faster to make them excited about SR and make them not want to leave and find someone else, but there's no way because of all the disgruntled employees who have been dropped from a decent skilled/trained career-type income to barely minimum wage, who have flat out said (I've seen it on the board plenty of times.) that they're so much more at peace now that they've decided not to care and are going to just let the reports fly by and only correct what they can catch on the fly because they have to, in order to get enough done to make a living.
Yes! Drives me nuts. The number is not there. - anon
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x
VR omitting - IdespiseVR
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I've noticed speech wreck omitting dozens of things that are spoken clearly and adding things never uttered since forever. It just seems to be getting worse--like the virus it is. This is Nuance's crap that I speak of here that we use at the acquired TransTech on one platform. They use Fluency-M*Modal's crap on the other. It should be illegal to utilize this junk on documents so vital or for that matter any document. They should be paying us triple the line rate to correct this nightmare instead of cutting our pay.
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