A community of 30,000 US Transcriptionist serving Medical Transcription Industry

converted line - Potential employee

Posted: Apr 21, 2015

I received an offer letter, and I'm not sure what this means. I sent an email to the recuriter, but I'm not sure he will be able to get back to me tonight.

Sorry, at Nuance NM - Potential employee

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nm

Not sure what your actual question is - but....

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converted lines means that you are paid for half of your lines for VR. For example, if you make 8 cents a line, it's really 4 cents a line for VR. That's the simple answer. There is NO guarantee you will make more than 7 cpl.

For me, I get 99.99% VR (and sometimes 100%).

Good luck understanding the pay scale when your recruiter finally gets back to you. I still don't really understand it myself and I've been here since its ridiculous inception.

Thanks - Potential employee

[ In Reply To ..]
Yes, this answers my question. I got an offer from Nuance today and an offer from another company (TTS), and I'm not sure which one to take.
Hours are the same, off on Saturdays (my only requirement) both employee. One pays less with and easier account and the other pays more with potential incentives with a MUCH higher ESL dictator rate. I've been doing searches here for information on both and mostly come up with griping about Nuance.
So confused!!!

Mostly griping is no accident. There actually might be someone content at N. - But you are only training VR

[ In Reply To ..]
...to unemploy yourself, HONEST. They are in the business of selling EHR software and off-shoring the rest.

you can check out both companies on this site. - i would go with easier account.

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Try for a company that does not outsource to India, etc. All the good dictators go to the Indians because they can't understand their own Indian doctors trying to speak English! If you eventually land a good-speaking dictator, you can make a lot more money no matter what your line rate. I was able to make 25$ an hour on Dr. McDreamy Dictator at 9 CPL

McDreamy!!! - Potential employee

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This is too funny, I've been binge watching old seasons of GA on Netflix!!

I'm kind of leaning toward the easier account too but that earning potential for Nuance is SO tempting, and I've been able to handle difficult accounts in the past and still make good money, so I keep going back and forth in my decision.

Wow do you READ the Nuance board? - Earning potential? WHAT?

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I've been an MT for 15 years and have never made as little as I do here. I am actively looking elsewhere. I HAVE difficult accounts and there is NO WAY even the best MT with the fastest typing, never looking anything up, etc, could make more than about 12 to 14 per hour (when you aren't having and OOW situation anyway) And if you somehow DO manage to, you better believe they will find a way to KNOCK you right back down. If I were you, I'd read the Nuance board before you made a decision. In reality, NO MT company is GREAT anymore, just some are much WORSE than others, and Nuance and MM are the worst of the worst.

what are you saying or asking - you will not make living wage

[ In Reply To ..]
working for nuance or any company that offshores. Wake up.

About McDreamy...not this company!!! - To: Potential Employee and others

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Sorry, I should have been more clear. McDreamy was with my old company that got acquired by the N. That McD account quit my old company and went to click and drop (whatever) BEFORE we were acquired by the N. But it was not too many years ago that I had him all to myself and a nice memory !!! Good (not so old) days!

I think TTS is a Nuance affiliate - Ticked

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I may be wrong, but I think TTS is a Nuance affiliate. I checked them out because I am in Houston where they are located. I don't know what it means to be an affiliate, but that's what it said at the bottom of their web page.

TTS is not located in Houston - FYI- NM

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.

Which company to take - all smiles

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Pay will end up about the same regardless.

Nuance pay is production and performance. Your pay depends on the lines you produce (with VR at 50%) and your quality. Quality can drop dramatically with even minor errors because quality is assessed on 1% to 2% of the lines you produced that week. That can be as little as 1-2 reports per week.

There may be other companies that reimburse by production and quality but I cannot think of any other than Nuance.

My experience has been disappointing. Audits are confusing and inconsistent, one auditor says this, another auditor says that.

Work has increasingly been more difficult because mostly difficult dictators and apparently they are pushed for time too. Their quality has dropped dramatically.

IT support is hit and miss. If you need IT help after hours, good luck. So, if for some IT reason you cannot work after hours, you will need to flex to get all your hours in.

Too many unreimbursed work, which means I work 41 to 42 hours weekly but clock only 40.

Since this last pay grid, my take-home pay has been cut almost $1000 monthly. I suspect there will be more reductions in pay, either because of OOW or because of increasingly difficult dictators.

You can find out about both companies on this website.

I'd suggest an entirely different career.

So you are an actual long-term employee - who does or does not make

[ In Reply To ..]
a living wage? I thought the long-term pets made a living wage and acted as if the rest of us were uneducated unenlightened morons. If you respond by telling us how much you make per year, please make sure you are tell us how many hours per week you work and/or how many hours your sit at your computer to make, not a living wage, but your income. Thanks.

Converted lines differ with platform - none

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There is a formula for each of the software platforms used to transcribe and edit dictation at Nuance. Depending on the platform you are assigned to, the formula will deduct a percentage of your lines completed. This is because the company feels that some platforms are easier to navigate than others which they feel should result in a deduction of lines. For example, if you edit on the PS platform, your lines are halved to get converted lines. If you transcribe radiology reports on the TOPS platform, your lines are lessened by 12% overall to get your converted lines (paid for 88% of the work you do). I'm not sure of the conversion for other platforms, but as far as I know, no one is paid for 100% of their lines on any platform. This system is hit and miss. I edit on PS and there are reports that need very little editing and some that need to be retyped completely. My experience is that the production pay ranges between 8 and 15 an hour depending on who is dictating that week and how many MLS are fighting for work on any given platform. If you can find work outside of this industry, I would suggest it. On my team alone, we've had 5 MLS resign in the past 6 weeks and we're about to get our 3rd TSM (one transferred, one resigned). Good luck to you.

Bayscribe/FutureNet platforms - see message

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Those platforms get paid at 100% but the grid is completely different. The MTs were to be paid at 88% but rebelled, so N came up with a whole new grid. Get paid for 100% of your work but the pay is actually less than had they stayed on the other grid and 88%. But remember, it is all about patient safety!

avoid them - anon

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No matter what the offer letter states you will make don't count on it. Inscribe area of Nuance you only get paid for 95% of what you do and that is dependent on what you send to QA and what you are audited for. Even if you are required to send things to QA you are docked pay. As soon as you start doing high scores/pay on a pool/account they change your account/pool.

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