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QA deductions - confusedMT

Posted: Dec 09, 2012

I am curious how if you have only ONE mistake and you get ONE deduction for 0.5, how does that drop your score to 98.15??? I really don't understand the math that they use.... Can someone please explain this to me... Thanks!

The shorter the report, the bigger an impact it has. - sm

[ In Reply To ..]
I hate that they'll use short reports for Post Audits. Nothing under 100 lines should be allowed due to the unfair effect of report length in terms of percentage.

Back when I was with Encompass before Nuance gobbled us up, it was such a joy to me to finally be with a company that actually understood how to mathematically do fair QA audits. They added all the lines of all the reports used (about 300 lines per quarter, I think it was), and then did an overall percentage deduction based on the cumulative errors in the total lines. That's the ONLY really fair way to do it, and I've only ever run across that once in my MT career. I have been with MTSOs that at least would only use longer reports (but still percentage per report and then average all those percentages for overall QA score), which is the very least that Nuance should do.

Transcend used to have a minimum line for QA too. - anon

[ In Reply To ..]
They weren't allowed to audit anything under a certain line count.

I got a 77% one time for a 5 line report with 1 "major" error (which wasn't major, it was leaving out the word "the"). That one report destroyed my entire QA percentage.

Hah, same thing for me, 1 error in a 10-line report, - about 70% average.

[ In Reply To ..]
I can't remember which MTSO I was with when that happened, but I protested and got it thrown out.

QA deductions - confusedMT

[ In Reply To ..]
Thank you for your replies - now I understand, but I still don't like it!! Doesn't seem fair at all :(

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