Is that Care Boost Quality seminar - a live class or recorded?

(this is said sarcastically, as I only have 15 years' experience and who I am referring to ahead has quite a bit more and was in the same seminar).....There was a lady (name starts with R) in the seminar who, rightly so, didn't believe she deserved to be there and was obviously a bit upset. She went on to tell the host that she has 60 years' experience in MT (I guess that makes her at least 80?) and a bachelor's degree in English. She was upset that her ...

... providing high quality care OR high-quality care. I did it one way and the dictating NP says it should be the other way. I have to do it her way but I would appreciate hearing from some fellow MT professionals. Thanks for any input. ...

The whole purpose of this new compensation plan is to focus on quality patient care, supposedly. After 20+ years in this field, including multiple years within an office and seeing how these notes are used, I think I know a thing or two about patient care and how important the quality of the medical record is. Here are some things I know: Doing accounts consistently help you learn what doctors say from note to note. Likewise, it also means you're more likely to hear a mistake w ...

I've worked for Softscript for almost 6 years and annually I have the same problem w/ management on a power-trip! Currently, the issue is that they have taken accounts away that I've worked on for 5 years, and want to replace them w/ accounts I have no experience in (work type), heavy ESL, lightning fast dictators. I informed them that I was not comfortable w/ this, and they give me a corrective action for insubordination! DO NOT APPLY TO WORK FOR SOFTSCRIPT! Th ...

On hold today with my son's doctor's office, had a local radio station on and half caught a commercial for one of those "Come to this hotel to learn about becoming a medical transcriptionist." Did not get the whole thing but was thinking I should turn on the station and listen until I hear it again then show up and wait outside for people to show up with a sign that says "Learn all about the medical transcription field for free!" I used to love my job but it's been 10 ...

better wages than most people make (yeah right - maybe 10 years ago!), set your own hours (ha ha!) and every weekend off (how many MTSOs really let you do that!). I am tempted to attend just to see how bad they lead these people on. ...

...bills. Most Saint hospitals and others actually operate as non-profits, and for what they are screwing us over in taxes unpaid, they can afford to help out folks with their bills and still give their CEOs generous stock options and obscene salaries! But, you have to ask for this after your visit, treatment, x-ray, or ER visit. ASK for help if you need it. It is not our fault that suits are in charge of medical care in this country. ...

I was wondering what happens when we start to run low on work. Does Boost accommodate this in our scoring. ...

I ran an error report for all reports, all accounts on my platform for this quarter, 10/1 - 10/18. So far the Quality Index is 84% vs Quality Score 99.18%. Didn't they advertise this new error scoring as working out in our favor? Doesn't look like it to me. This is based on 2194 jobs and 105,358 lines audited on E5. I checked the box that says view all corrections on the correction report. ...

How can we be productive when we spend more time reading profiles than actual time in a report. Maybe stop the garbage, give is primary accounts, no more ASR, no more bouncing, no more counting mouse clicks, and give us a raise... I will be more than productive, like I was in the old days. I used to produce 2000 lines a day. I cannot do that now in 2 days. ...

OK, it's nearly the end of my 2-week pay period. I'm way past my minimum line requirements. My primary account is low on work. I'm going to clean my kitchen. Watcha ya gonna do about that? ...

Don't you love the long and drawn out explanation of the BOOST initiative. They have a VR program which is frequently only 10% correct, misses entire phrases, creates entire sentences without one correct word and they want to boost our production by having us never remove our hands from the keyboard so we can all develop carpal tunnel at a faster rate. What a bunch of geniuses! ...

Today's BOOST e-mail went too far. Now they're monitoring mouse clicks, keyboard shortcuts and pedal time? They can actually tell which keys we touch or don't touch? Folks, I'm pretty sure this BOOST program was our summer compensation adjustment...type faster... ...

Well, it finally happened. I got the e-mail from Boost saying I had been chosen to be mentored. I don't understand. I ALWAYS get my line count and more. I always type my hours. I have had some good numbers on the Boost reports, one 5, one 3.5, but I have also gotten two 1s, as I do not speed the report up during the report, and I don't use the arrow keys to go to the beginning of the paragraph and such. Can someone please tell me how the Boost mentor ...

stalked & forced to keep our hands on the keyboard rather than what feels comfortable for us, now that I'm keeping my right hand on the Ctrl & arrow keys to make constant corrections throughout this ASR garbage, I am starting to have severe hand pain that I've never had before. I wonder if this is carpal tunnel. I would imagine their workers comp cases for carpal tunnel are growing by leaps and bounds with this horrible ASR program. Seems like it would counter ...

This is a measurement of the amount of audio that is replayed, keeping the highlighter and cursor together and moving smoothly throughout the report. If you keep the highlighter and cursor moving steadily throughout the report with less stopping, then there is less audio that is replayed, allowing you to complete the job in less time. The above would work in an ideal world if one didn't have to do a lot of editing, would that be a correct statement? I mean, if I h ...

Boost liquid s/l impreme was provided. ...

Boost didn't help me like that at all. In fact, it didn't make any difference at all in my production. Only learned tricks to keep my inactive time showing as less. Also, according to statistics given in the statistics report, I am producing about the same as most others - which is still minimum wage (in my state). Even the average production is barely above minimum wage (in my state). ...

Did you know that minimum wage will be raised from $8.00 to $9.00 next month, at least in California? So I wonder what that means for Nuance. Does that mean that the minimum line per hour will now be mmore than the current minimum of 186 lines/hour to meet minimum wage without having the company pay MUP or make-up pay? Or does that mean that they will give employees a raise and leave required lines at minimum of 186 lines? I wonder. ...

inactive time, right? "Inactive time is defined as length of time when neither audio is played nor keystrokes clicked in an open job" as per the email. SOOOOOO, why dont we all just keep the audio running as we research, go to the bathroom, etc. Just make a note of where you are in the audio, go do your thing, come back and finish up. What would MM think of NONE of us had any inactive time anymore, lol. ...

Ok, not sure if I'm the only one who had this initial perception of the mentoring program and the BOOST initiative, but it is my impression that during my mentoring session it was kind of IMPLIED that if our inactive time decreased our pay would go up...me thinking my daily pay for SR. Inserted in there ever so sneakily from my mentor is the fact that the inactive time has NO BEARING WHATSOEVER on our daily production pay! A low inactive time only affects PTO, downtime, etc., pay which is ...

I have a Boostaroo and it muffles the audio when I turn it up on my headset. Some of these dictators go back and forth in volume and I have caught several mistakes I made on deciding what I hear. This simple Windows function might help some of you, I noticed a small difference right away. I am also looking into an app to download as I don't have room for a set of speakers up on my work area to plug headset into. I am going to research more on this with l ...

anymore. What a morale killer, and they just tick me off. I already know the shortcuts, but if I find it faster or less painful to mouse occasionally, then that's what I'm going to do. As long as I'm meeting my quota, then please back off. Jeez, I've never felt more smothered or stalked by a company. ...

I proofread EVERY report I send through,,,and I use my mouse to flip through it,,I know that takes a lot of time...Im about ready to say to heck with it and not proofread, my lines will go up and the inactive time will go down,,,unfortunately I care that my reports are done right....Fed up with this crap ...

I know this is a really stupid question but, what does acute care consist of? What types of reports are acute care? I understand that it is basically emergency type of care or short-term care, but exactly what types of reports would you be transcribing? TIA ...

slowly sinking here because my quality has always been 98-100 quality, years and years. Now, however, I am expected to maintain 99% quality, on a hideously difficult account, but I must also maintain my LPH. In other words, I have to listen to reports on the fastest speed I can to get my LPH yet maintain some form of quality. The reports go to QA who in turn listen at the slowest possible speed to give errors for not including 'the' and mind you this cannot even be heard unless you ...

What is everyone's opinion about the new speech engine? I'm not talking about the user side....I mean the quality of it's speech recognition. I thought it was supposed to be so much better, but I'm finding it to be terrible. There are times when it leaves out 3 and 4 words and puts in words that are not even close (i.e., family history when the doc clearly says social history)! That, and the sound quality SUCKS! Here's another example: Dic ...

Is that Care Boost Quality seminar - a live class or recorded?

I took one of them by my TSM request - newbutold

Were you clocked in for it? - ss

D straight I was. Took about an hour. - At least I didnt have to work that hour.

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