A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I never thought I would say this about Nuance, but - wannie

Posted: Jul 11, 2014

the grass is not always greener on the other side. I went part-time with Nuance and took a part-time job with another MTSO. I couldn't stand it. Finally gave up on the other job today and was actually excited about work at Nuance today. Who would have thought it, lol?

I have had a similar experience - to my absolute disgust

[ In Reply To ..]
But you have to be honest.

The thing about Nuance that is such a shame is that it COULD be a fantastic job, if they would only get rid of FIESA and up the pay even slightly - WITHOUT the penalties that come via the FIESA-facilitated "errors" which impede the ability to get bonuses.

Even if they did away with the bonuses, kept FIESA, but did NOT use it as a financial disincentive, only as a true learning/monitoring QA system, and made the pay only slightly higher and/or the bonuses easier to get, it would definitely be so much better.

Even though for the most part the ISR is slow-learning garbage at Nuance, on my platform at least (I gather others have different and possibly worse platforms), the demographics are for the most part IN the platform and you just have to choose a date basically. Even that can get tricky, but when you have to try to spell someone's name when you can't even hear it at all, when you have to figure out the patient's history and there are absolutely no prior reports or anything for research, you do appreciate that some things Nuance does, it does very well, and even can be time-saving.

Unfortunately, they spoil it by not treating us like the professionals we are and instead choosing to treat us like idiots who deserve marking off all the time.

But in this industry as a whole at this time, there are so very many poor paying jobs, jobs only offered as IC yet very demanding, companies which seem fly-by-night or get crowded out by the big two.

I do occasionally get so disgusted and disheartened I want to quit, but the job is definitely better (for me) than McDonald's and/or other companies, despite the low pay. Many other companies offer even lower pay, which is sad, so Nuance for the moment is the devil we know, yet they could be so much better with even those teensy improvements which I suppose they just do not feel we are worth.

I totally agree with you. There are so MANY things that I DON'T - wannie

[ In Reply To ..]
like (FIESA, etc.)but a lot of other companies are just as bad if not worse. I, at least, have a wonderful TSM and an account that I, for the most part, enjoy. Do I wish I made more? Sure. Do I wish they would throw FIESA out the window? Most definitely. All in all, though, Nuance is better than the other one I tried.

Sad - but true

[ In Reply To ..]
I took the chance 2 years ago and left after being there for 5 years. Guess what? I never did any better with the other companies. I miss Escription, but I will keep trying to make it better for myself. I never went back to Nuance, I figured I burned my bridges there by leaving.

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