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Gotta read this - Nuance big quarter earnings

Posted: Aug 07, 2012

Gee whiz, Nuance's revenue was up approximately 34% in the 3rd quarter ending June 2012 especially in their healthcare market. This sickens me IMO.

http://www.marketwatch.com/story/nuance-announces-third-quarter-fiscal-2012-results-2012-08-07

Let's all strike - Tired of lining their pockets for pennies

[ In Reply To ..]
"In the third quarter of fiscal 2012, Nuance recognized GAAP net income of $79.3 million." Why is it exactly that our pay has been cut so drastically and we are struggling financially when our employer is making so much profit? We need to stop enabling them.

Easier said than done and they know it - sickandtired

[ In Reply To ..]
They know the jobs are hard to come by and that is why they keep doing what they do and that is why we can't stop them because many of us are just trying to hold on and pay our bills best we can until a door opens that we can get out. Nuance knows this. Don't think for one minute they aren't taking advantage of this situation because they are in every way possible. I am for a business making a profit. Not for a business starving their employees while they line their pockets in layers and layers

Also sick and tired - and broke

[ In Reply To ..]
Apparently this is not the only board where MTs are showing their frustration with Nuance. Here is another one where they are trying to glorify this company and then look at the responses below.

http://www.agirlfriendsguidetotranscription.com/2011/06/company-feature-nuance-transcription.html

Also sick and tired - and broke

[ In Reply To ..]
I forgot to add this post which well sums it up.

AnonymousApril 07, 2012
In interviewing with other companies recently, the trend with the bigger companies is very very evident. I've worked in the field since 2005, and here is what has gone on regardless of company. (BTW, I have 20 plus years experience, just not online).

1) Pay cuts in line rate.
2) Speech wreck used to be 2/3 of straight type, now 1/2.
3) Holidays plus PTO were 15 days per year, now 10 for newbies.
4) Holiday pay was double, then 1.5, now 1.25.
5) An increasing amount of our own time being used to sign in/sign out at multiple sites each shift.
6) An increasing amount of our own time being used to "double check" our timecard for accuracy.
7) Accuracy was 98%, now 99%.
8) QC's gaming the system along with the quality management team - telling us "either way is okay," then counting it wrong on the quarterly quality audit.
9) The QC personel training manual is very very evidently written by someone whose native language is NOT English.
10) The QC personnel have very American names, but their English grammer on the e-mails and comments is totally butchered (maybe they are natural born Americans with ESL?)
11) Audio quality is deteriorating very very much so, probably because of all the translations from one platform to another.
12) Coddling of doctors so that they are encouraged to dictate from whatever planet they happen to be on at the moment, leaving audio quality a nightmare.

The field is going downhill rapidly, especially over the last few years.

Sad thing is, all the companies pushing their speech wreck will eventually find themselves in a wreck of a lawsuit when something slips by the transciptionist, the doctor, the nurse at the hospital and causes a wreck. Bet it won't slip by the attorney.

ReplyDelete

and yet they do everything they can to cheat us out of the "bonus." NM - anon

[ In Reply To ..]
xx

there should be a law against this - cassie

[ In Reply To ..]
There should be a law against a company reporting such high profits while their employees whom must have a decorated education makes minimum wage. After all, aren't we the ones that are making the money for them. Does any body know what they get paid by the clinics/hospitals per line for edit/standard compared to what they then pay us? They aren't paying any overhead to employ us, we are paying our own overhead, our own supplies, etc...so what's their excuse. Wonder how much the top, top dog is making a year and I wonder have they ever worked production at our crap wages, have they ever worked as an MT at all, do they even have any education in the medical field. I wonder all these things, but reality it wouldn't even matter.

It's called capitalism - redanon

[ In Reply To ..]
this is the way the game has always been played. The poor get poorer and the rich get richer.

The rich get richer, the poor get poorer, and - the middle class goes extinct. nm

[ In Reply To ..]

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