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repeating report - sm
Posted: Nov 13, 2009
I have a question about the report pool cycle. I need to make up a couple of hours but had a report come up that I don't do. It's an op report. I've changed the incorrect psych report type to op type, and then have both abandoned the job as well as a break on it. However, it keeps coming back to me. I've logged off and on twice now in the last hour trying to avoid this report.....it isn't working. How can I prevent this report from reappearing over and over again. Is there a time limit I need to stay logged out in order for it to go back into the pool and away from me? Please help! Thanks.
NOW I have heard everything! - betty - iluvrainydaze47
[ In Reply To ..]If I were you, I would contact my CCM about it. They should be able to take the report out of your pool and route it to someone else if the break function is not working for you.
repeating report - sm - iluvrainydaze47
[ In Reply To ..]I had the wrong subject title in there, sorry!
repeating report - mt
[ In Reply To ..]Um,wouldn't it have been quicker to just transcribe it?
repeating report - Dinosaur
[ In Reply To ..]When changing the work type make sure you click OK on the ADT page to save the changes. Bring up the ADT screen again to make sure the change was saved. If that doesn't work, it would probably be easier to type it.
repeating report - sm - iluvrainydaze47
[ In Reply To ..]Right guys, but she says she doesn't do op notes. But you may right, I dunno. I have to pretty much type what comes to me so I haven't really been in this situation. It's been a while but I had a job once that I accidentally uploaded before I even transcribed it. If memory serves, I think I contacted my supervisor about it and she told me then to contact tech support. Heck, I can't really remember.
transcribe with QA note - Sunflower
[ In Reply To ..]Just transcribe to the best of your ability. Before uploading, place QA marker...came in as psych consult, do not do OPs, please QA 100%. Therefore, you are covering your butt and you can get on with the rest of your shift.
The last time I did that, I got audited. - Funny!!
[ In Reply To ..]I put in that I had never done this type of report before, please QA 100%, and I was audited on the report, with critical errors, one for putting in a QA marker. I had sent out two of them in a row asking for QA 100% and both were audited. The second report only had about 5 words that I actually knew (short report), so I got 100% on that one, rest was all markers. Hard to mess up there.
Shocking it was.
Audit? - Old Lady
[ In Reply To ..]I don't think you got audited--the QA/MME probably just used the feedback function and it looked like an audit.
FYI: If you abandon it's going to come back to you. That's why they have the Break Function. Always, always use Break instead of Abandon for those reports you can't do.
And I do agree, that it would probably be a good idea to try to type it. The more you know, the better off you are.
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