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frustrating day at the UE office - TAA

Posted: Jun 28, 2013

The TAA website as well as my state's UE website said I needed to visit my local UE office to find out if I was eligible for TAA benefits, so I went over there today. I was encouraged when on the sign in sheet it asked if I was affected by TAA, and I said I wanted to talk to someone about that. It went downhill from there. They really didn't know anything about it. The counselor put my social security number into his computer and then said I wasn't "coming up." Well why would I be? I came here to find out if I'm eligible. He asked when I was given this petition. I told him it was the number that referred to my employer. Then he started making phone calls to find someone who knew something. Just about everyone was at lunch. Finally he got someone on the phone and handed the phone to me. The woman on the phone said the same thing, I wasn't "coming up." Everyone she had ever dealt with "came up." I said I have read the petition and it applies to everyone who is employed by MModal. She didn't really tell me what to do but said that I would sit down with a counselor who would go over the benefits with me - and I said well I thought that was what I was doing. It finally was decided that I should fill out the form for Trade Readjustment Allowance that is printable from the website and mail that to the state, and also file with the local UE office online. Which they could have explained on the website, but didn't, or someone could have told me on the phone, if I had been able to get anyone on the phone. I don't much like that form because it sort of implies that you have been laid off, asking what your last day was, and no place to explain your situation, but I guess I'll fill it out and send it with a cover letter. I am really only interested in some money to take coding, but I doubt I'll ever hear another word.

You - need

[ In Reply To ..]
go to the TAA website, get the national number and talk to somebody there. If you don't get a person, leave a message. They will get in touch with you. It seems the word is still not around on this company. I'm pretty sure you would be denied if you fill the application online, because as you say they want a layoff date. I didn't get anywhere until I talked to the national people, and it even took a while to get them to know about us. They will get you in touch with someone and you will have to go to an orientation where benefits are explained. It is not an overnight process or one phone call or visit to the UE. In fact, the UE people don't have anything to do with the TAA. If you want to email me, maybe I can give you further information.

I know you're probably right - but

[ In Reply To ..]
but why do the TAA website and the state website both say I should visit my local office to find out about TAA? I really had hoped they would hand me the forms I am supposed to fill out, and take some information from me.

I will call the national office Monday though.

Because - they

[ In Reply To ..]
have not dealt with a company such as ours who won't lay people off and makes us sit here without work. The other companies lay people off. Ours would rather make us sit here without work and send all the good work to India and then enjoy tormenting us with why are our line counts down, why is our production down, failing us on audits because we can't understand these horrible dictators.

I'm not probably right, I am right. I went through this with these people at the TAA office. Please call the national and let them know your local knows nothing about how to handle your situation. They were going to get things straight with the regional people but apparently it still is not fixed.

okay thanks - will do

[ In Reply To ..]
I guess I'm just discouraged right now and thinking I'll get someone at the national level who also doesn't know what is going on, but I'll feel better about it by Monday and I'll call them then.

TAA - sarmt

[ In Reply To ..]
In Texas, the UE office does know about TAA. They have dedicated folk who take care of TAA applicants. It took a bit of paperwork but I was approved for TAA training and now in school with tuition, books, supplies paid for. Of course, I was completely laid off from M*Modal in early April.

I am in Texas - maybe not the right part though

[ In Reply To ..]
My office really didn't know much about it at all. Were you laid off before you applied? That may be the difference.

TAA - sarmt

[ In Reply To ..]
There was only one person in the Texas Workforce office that I went to that handled TAA paperwork. I showed him info with the petition number and MModal name & he started the process from there. Go to the Texas Workforce web site. There is information about TAA and,yes, I had been laid off before I applied. I worked for the company for 16 years. I don't know how it works if one is still employed.

that is exactly what I had hoped would happen - but it didnt

[ In Reply To ..]
I did look at the info on the website and all it said was visit the office. And then there was that form to print out and send to Austin, which I am not sure will do any good. No one in my office was really sure what to do since I didn't "come up" in the computer. Actually I think I'm just going to forget the whole thing.

TAA & Texas Workforce - sarmt

[ In Reply To ..]
http://www.twc.state.tx.us/svcs/taa/trade-adjustment-assistance-program-overview.html

Check out the above. If you get laid off, certainly worth being persistent. TAA helps with cash after UE runs out if in school. Lots of paperwork required by TExas Workforce & big time commitment & persistence on my part, but so worth it.

this is about gaining a petition - we already have one

[ In Reply To ..]
It's what comes after that that I can't seem to figure out or get answers on. I'm really glad it worked out for you though, and sorry you got laid off.

got satisfaction today - TAA

[ In Reply To ..]
got a phone call from the office in Austin, fellow very knowledgeable about the situation with MModal.

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