A community of 30,000 US Transcriptionist serving Medical Transcription Industry


With deep sympathy and - appreciation.....(sm)


Posted: Nov 05, 2012

I got out of MT about 9 months ago, but I continued to read this forum to keep in touch with any possible changes in the MT world that might indicate I should try to get back in (while I was job-hunting fruitlessly during that time).  Without being able to find a new job for so long, I was worried about whether I had made the right choice or not by declining the M*Modal job when they took over my former MTSO.  

Now, this weekend, as I read the posts of terminations and chronic NJA, I feel so bad for those of you who are going through this.  I know that had I taken the M*Modal job, one of those terminations would have been me because I fit the "profile" of so many who are describing themselves: Lots of experience; offered a higher-than-average CPL at Tier 3 when M*Modal took my MTSO over; highly conscientious with quality and accuracy, looking up unfamiliar new drugs or equipment words, doctors' names for correct spellings, etc.; unable to pass off horrible reports because of my training and personal ethics so spending way too much time editing; always making minimum production but not by a huge margin, and then only by putting in 10 hours or more to produce 8 hours' worth of work....I was "old school."  

I'm posting here because I want to say how much I appreciate this forum.  I discovered it when my hospital outsourced to my first MTSO.  Had I not followed this forum, I would never have know how terrible Medquist's reputation was.  I also would never have known that M*Modal is the former Medquist, so when my MTSO was bought by M*Modal, I would have been like a lamb to the slaughter--not realizing it was that same company.  When we got the email that day saying, "Good news! We are now M*Modal employees!! Dial in for a conference call at....," I wouldn't have recognized the name "M*Modal," and I might have thought: "Oh well, just a change of name."  Instead, I felt my heart start pounding really hard, and my hands were shaking.  My body was telling me this was NOT "good news."    

I had told my husband during my time at the first MTSO that if M*Modal EVER bought out my company, I didn't think there was any way I could accept the job, based solely on what I knew from this forum.  How else would I have ever known the history of Medquist or that they were now M*Modal?  After following M*Modal's history here these past months, I have to say that I'm eternally grateful that this forum exists.  

Yes, there are those who will say that the negative posts are only the disgruntled few...that the majority of employees are happily working and don't have time to post here or don't know about this forum.  I suppose that could be true, but I highly doubt it.  My experience with my relatively good MTSO was negative in so many ways that people have posted about other MTSOs, and I was a top-notch, excellent employee in every way.  It wasn't just that I was a slacker, not doing a good job, or "sub-par" in any way.  I know that to be true.  So, I lean toward believing those who post here about the negatives.  All of us only know the truth from our own perspective.  If YOUR truth hasn't been negative, then, by all means, keep on keeping on.  

If you are getting that bad-vibe feeling about your job, please have an exit plan.  I didn't have one when we were caught off-guard at the time my hospital outsourced our jobs, and I HAD TO keep our health insurance in place.  When I learned that MTSO life was not the life for me, I started applying for individual health insurance.  It took some effort to find a plan we could get on, but we finally got approved with one JUST BEFORE it was announced that M*Modal had bought our MTSO.  It was very fortunate timing; and even though the cost of our own insurance is formidable, we've made it work by taking a high deductible and no prescription coverage.  Not great, but it's been do-able for us.  

Good luck to all who are on edge right now.  I hope for the best for you.  And, again, thank you for making this forum available since it's the only way I know of that MTs can get a feel for what others are experiencing.  My advice is to trust your gut.  Where there's smoke, there's fire.    

Oh, and I want to add... - (sm)

[ In Reply To ..]
....(as if I haven't already said enough) that I think it's some of the worst business practice I've ever heard of that M*Modal terminated people for lack of production performance so that GOOD EMPLOYEES who have never had a hint of "poor performance" on their employment records now will have a job termination on their resume. I don't know what can be done about it, but that's one of the worst parts about this whole scenario!!! Maybe someone else will know what recourse you might have, if any....but I would be incensed if this happened to me. Considering how this company set really good MTs up to fail, it's almost criminal in my opinion.

But did you find a job? - workingMT

[ In Reply To ..]
After all that you did not mention if you have found a job yet and if so what. I keep thinking in the back of my mind that there has to be something out there for us old-time MTs who have no billing or CPT background to be a useful employee in some doctor's office somewhere.

Oh, yes!! Sorry for the oversight! - (sm)

[ In Reply To ..]
I got a job as a pharmacy technician. A lot of retail pharmacies are willing to hire and train on the job, if you show some promise. Our years of medical terminology knowledge and familiarity with so many medication names is a definite plus. Most long-term MTs have intelligence and computer skills, which are also positives for this job.

It's a job where you are on your feet all the time, so I know it's not an option for some people. It's not a problem for me, fortunately, and I love having the human contact of the customers.....something I sorely missed as a home-based MT. It's not for everyone, I know, but it's working for me.

I looked at various medical office jobs (other than MT, since I wanted to get out of MT completely), but most of them required "X" number of years' experience at whatever position they had open (billing, reception, etc.), or they wanted proficiency with whatever software program they use in that office, so those weren't good options for me.

As I said, I tried to think outside of the MT box. I realize that some people on this forum want to find another MT job somewhere, but that didn't seem very promising to me. I was ready to move on to something where I wouldn't go through the same thing in a few months or a year.

Best of luck to everyone!
Thanks for posting this - MT
[ In Reply To ..]
I am going to be looking soon and I had not thought about pharmacy tech. I thought they want somebody trained in a pharmacy tech program. I used to have a neighbor who was on welfare and went to a pharmacy tech program. You got the job without any experience? I would not mind doing that. Thanks for giving me hope. I too would not look forward to working in an MD office.
Hopes dashed! - MT
[ In Reply To ..]
Aha, I just looked on Indeed and in my state, pharmacy techs have to be licensed. Oh well, fun while it lasted. I guess I am just looking for a short-term job until I can get into coding. I'll keep looking, good luck to all.
To be licensed, all you have to do is - sm
[ In Reply To ..]
pass the test. You don't have to take a course. There are plenty of prep books for the test, and with our knowledge of medicine already, we're ahead of the game.
I live in Ca - MT
[ In Reply To ..]
I looked at the State website for the certification and they require either an Associate's degree in pharmacology or graduation from an accredited pharmacy tech program before even allowing you to take the test. I thought the same as you, I could just take the test, but not so in CA.

May I ask what the average salary is of a - workingMT

[ In Reply To ..]
Pharmacy tech?
workingMT, it can vary depending on... - (SM)
[ In Reply To ..]
....your area and the specific retail store, if it's a national chain. Around where I live, $10-$11/hr seems to be the starting area, but you can earn more if you get certified. You can get a good idea of pay ranges (including beginning pay) if you go to glassdoor.com and put in a search...."walgreens pharmacy technician" or "walmart pharmacy tech" or "cvs pharmacy tech" (you get the idea)--whichever store is nearby that might interest you. Then, there are different subheadings, like "Salaries," "Interviews," "Reviews," etc. If you're not signed in, it only lets you click around several times; but you can go back to the site and search around some more (or sign in...I think I've signed in through my Facebook login before).

One thing I would caution to research before you sign up for a pharmacy tech program. I've read that SOME pharmacies would rather hire someone who's not been through a program and certified because they can hire you in at a lower pay rate and train you the way they want you. Mind you, that's just SOME pharmacies, but it's just a reminder to do your research. Around here, the hospitals and clinics seem to want you to be either certified or have a couple of years experience at a retail job.
I was a Pharm Tech for many years---quit that to do MT - Lee
[ In Reply To ..]
I wanted to finally get off my feet---why, oh why did I pick MT??? Looks like I will have to go back to Pharm Tech. In WI the average pay is $8 to $9 hr--just a little bit more than I am making at MModal at min wage. The national test was extremely hard..surprised me how hard it was. A lot of RNs were taking the test to add to their resumes, but failed it. Make sure to study "A Lot". I passed on the first try, but that was after working in the pharmacy with 10 years expierence. Passing the test got me me a whopping 50 cent raise. Be prepared for a VERY fast paced job with NO room for error...and the feet get very tired.

Coulda been me - MT Gone

[ In Reply To ..]
writing so much of the above post, except for the part about insurance. I found this forum when the Q (now MM)acuired Spheris. At first I thought what a bunch of "slackers" these folks probably were. However, within months the things posted on here started happening to me and others I knew to be good, hard-working MTs. Fortunately, I made an exit plan, and slipped seamlessly (well almost) back into a former career. I was in the process of trying to make a decision the day my account of 10+ years went missing. I worked a week's notice and moved on. My new/old job is stressful, but from the job itself, not my employer, and I'm paid fairly and treated well! So if the MM comes calling as your new employer RUN don't walk for the nearest exit, because if it happened to me, it can happen to anyone!!! Best of luck to you all.


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