A community of 30,000 US Transcriptionist serving Medical Transcription Industry
If you sign into Ipswitch with a password and reply to emails or click "new" and compose from scratch, your emails may not be getting to your TSM or QA or whoever. But if you look in the "Sent" or "Sent Items" folder the email is there, so it seems it's going through. However, experiment.....send a copy, click cc, to your personal email address and check. It probably doesn't arrive. HOWEVER, click the computer start button (computers may vary) and on the left side click "Windows Live Mail." You now arrive where you don't have to login. F5 to sync. Try composing a "new" email to your personal email again. This time you will see that it arrives! FOR ME: This discovery was unbelievable. All these weeks, months? my emails were not getting to my TSM? Profound.