Lately the doctors have been spelling out so many common words - sm
Posted: Jun 11, 2014
Lately the doctors have been spelling out so many common words, some are even enunciating fully now, which is nice, the enunciating not the spelling, that wastes my time..Makes me think that our out of country counterparts are maybe messing up in a HUGE way..Most of us know the words/phrases/slang they use and fix it. I just see so much in docqumanage that makes my jaw drop.
Do you have access to the full DQM? - There are 2 versions
[ In Reply To ..]
The one they usually give out is just the US side of things. The full DQM that shows global allows you to see the names of all the MTs who are online, US and global, and what report they are typing. Sadly, if you just have the regular DQM, you are seeing the US MTs work.
I'm not saying that the ILP work isn't horrible, it is absolute garbage, but US MTs make some pretty big mistakes also.
Oh well that is even worse then - sm
[ In Reply To ..]
I'm just a regular MT, no editing or anything. I am just talking about when your in a report and look up previous patient information on the job search feature. Please tell me I am not only getting US MT output...
You may get some ILP in there - but
[ In Reply To ..]
coming from someone who have can see who types the report, the US MTs can be pretty bad. Don't get me wrong, there are excellent MTs out there, but you can tell those who have just started the field or probably don't care too much. Newbies actually don't stay on 100% for long when they are hired. Unfortunately, a lot of reports can get past before someone notices that an MT is struggling.
ASR doesn't help at all when comes to those just starting out. If they were straight typing, they would look up the word to get the spelling and figure out what it is. With ASR, they assume that since the word that is recognized sounds correct, it must be the right one.
Additionally - sm
[ In Reply To ..]
The very rules that MModal have set up to improve quality is what makes quality poor in the first place.
Because of fear that an MT will get their pay docked and/or chastised for sending in too many blanks, they instead guess and hope that this particular report in hundreds does not get audited. Sending in blanks is how the newbies learn. However, with pay so awful, one would rather not learn at all than get a paycut.
The constant audits also reduce morale, in turn reducing pride in one's work to the point where the MT doesn't care anymore, leading to more errors and less questions.
In short this company is run by incompetents; monkeys with business degrees who don't have the slightest idea of how things work below them, just that they need to make a lot of money fast and jump ship only to captain another so that they may run it aground.
anyone else notice - cr
[ In Reply To ..]
I just wish the doctors knew their reports are being sent overseas, that we American MTs are not the ones putting out that stuff.
They know, I have spoken to my private physicians - not their choice
[ In Reply To ..]
Unless they are in private practice, they have no choice in who transcribes their stuff. Purely a monetary decision made by the hospital.
They know. My acct has said no OS, and they pay more. - Others say OS is fine and they pay less. nm
[ In Reply To ..]
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