A community of 30,000 US Transcriptionist serving Medical Transcription Industry

It still irks me that I can't ask for another "ear" without getting penalized! - Daisy

Posted: Feb 10, 2011

How in the world are we supposed to learn anything new if we can't ask for help without the penalty of being docked and/or audited?? Are blanks supposed to be better than education? Do the docs truly like to see blanks in their reports? This company sucks big time!

Don't try to make sense of it. - sm

[ In Reply To ..]
It's a contradictory system they have in place. The outward emphasis is on quality, but the implicit message is only enough quality to avoid being dumped by the client and to ensure maximum profit. That is why they demand both perfect reports as well as minimal blanks from indecipherable audio. Indeed, that is why the whole pay structure incentivizes maximum output while the auditing process discourages it. The MT is left with the unenviable task of trying to resolve the dissonance of such demands out of fear of termination. Those who make these policies are removed from their consequences by design; they have all the numbers they can point to--line counts, number of blanks, audit scores, etc.--to hold the MT accountable, while the MT is left to try to explain why he or she wasn't able to comply with what are essentially impossible demands.

sense in a crazy world - a1typist

[ In Reply To ..]
Amen sister!!! There is no sense to be made of all of this. Just wish they would lay me off some days, but I could never be that lucky.

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