A community of 30,000 US Transcriptionist serving Medical Transcription Industry

How much more underhanded can this company get? - CyberlandMT

Posted: Jul 02, 2010

Yet another change in taking more money away from me! Now, (for one of the accounts I work on) if the dictating physician dictates a titled header, i.e. Pulmonary Consultation, I can no longer type this into the report, thereby eliminating me getting paid for it. YET..I still must use my time (taking away from production) to insert that information in an Optional Field in the ADT. This, I'm told, is mandatory, but I don't get paid for it. I am literally sick to my stomach, and yes, I am actively looking for other employment. This has gone beyond ridiculous, and believe me, I am documenting every single Mandatory Requirement communication that takes away from my pay for future reference. UI and TAA sounds like a beautiful thing. I truly want to get out of this field altogether. Let the offshore have at it. That seems to be what Congress, Legislature, whatever the powers that be want. Okay, great. Train me in the new Green World then and let me earn a decent living in this country I live in, the USA.

Amen! - Adios

[ In Reply To ..]
I have been feeling exactly the same way. Never, never any good news that will really help us produce more. Always, always something new that takes away. When is the last time any change actually benefited us? This company is eating away at my health. And I am trying to find a new career.

MQ now dominates the industry and calls the shots. No longer able to make a living doing this. Very sad but true. Praying every day to find a new career that can put my husband and I back on track financially, a career that I can feel good about and not feel opressed every day.

To you and Adios... - Sassy Pants

[ In Reply To ..]
I do not work for MQ but I do work for an MTSO that is supposed to be the bees knees so to speak. It is not as bad as most of the MTSOs out there, but I too am looking for another line of work. I already work 6 days a week with only Sunday off. I am also working "overtime" up to but not over 40 hours a week, and after taxes and insurance just for me (adding hubby would quadruple my rates!!!) I am making $5/hr. If I do manage to get the minimum line count requirements (which I'm not even close to working 40 hours a week) I would make about $8/hr. I am sick of the politics and their platform and VR and 1000 other things that would not fit on here :-( I have applied to over 30 jobs in any line of work that does not involve bartending, gas station, or stripping. I applied to jobs I am "over" or "under" qualified for just to get out of MT. I'm sick of having to retype most of a VR report that had to be TYPED but only getting paid the VR rate! Double and triple line counts my A@@. I feel you both.

I'm with you ... sm - jfb

[ In Reply To ..]
Well I don't have much to add to your post except that I understand and agree wholeheartedly.

I have applied for untold number of MT jobs and don't get courtesy of a reply. Tested for one company and "failed" the test which I could not believe. Not bragging but I've been doing this for almost 30 years, won awards for quality, college degree with honors, etc. and yet not a response ?? go figure ...
Anyway, the lack of job offers, accompanied with the despicable treatment from this company, has forced me to forget MT FOREVER. My real hope is that when they fire me, I can have some peace of mind ... collecting UI (as much as I make working) and taking advantage of TAA program to train for a new line of work.

We ALL deserve so much better

I'm on that account too - anon

[ In Reply To ..]
I was sick when I got that e-mail too. I fired off an e-mail to my CCM - the reply: "What can I say. This is a very valuable account and this is how they want it done. I can't imagine you would have very many report titles to do in a day anyway" - HELLO - just about every one has a report title. As I told her, it may only amount to a couple of dollars a day - BUT THAT SHOULD BE MY MONEY!

I am also on those accounts - Kazaam

[ In Reply To ..]
Do you remember the e-mail we got about quality and how these accounts were PULLED from overseas due to the amount of blanks? If the folks overseas can't understand their own kind, how are we supposed to? I was happy working here until I got put on these accounts and my income dropped over 40%, my frustration went up 200% and now my bills are behind. I told the CCM there is simply NO WAY these accounts are money makers and asked to be switched to another region but nothing has happened yet.

To anon and kazaam - CyberlandMT

[ In Reply To ..]
I thought about sending an email to the CCM too, but realized what a futile effort it would be. The managers do basically nothing for the MT/MEs anymore, they are strictly for the client. What I am considering though is drafting an email to corporate on how unscrupulous it is to make us do all these nonpaid clerical duties. It shouldn't even be legal. I'm not really sure if the client is benefiting on cost reduction, or if MQ executives are pocketing the bennies, but either way, what they're doing is asking/telling us to do something for free, and that is not right. All of that ADT information should be handled on-site by someone who is paid to do it, instead of passing the buck to people who are already struggling to maintain a living. The entire infrastructure is just wrong! I'm sure MQ corporate would not think too highly of me for such an email. I might even get fired. But in that case, I'm thinking the Labor Board might see the situation in a different light. I'm just that sickened by all the crap and feel positive if enough people would stand up to it, another solution might be sought.

CCM - anon

[ In Reply To ..]
I'm pretty sure I'm pretty high on the list of people my CCM would like to get rid of. I send her e-mails regularly - sent 1 today, about things that I believe are unfair or impossible for us to do. She does respond - her last response to this was that it was an important client and what is she supposed to do. So I've pretty much decided all that sending an e-mail to the CCM is going to do is make her dislike me and possibly not approve PTO requests. I will suffer in silence from now on since she cannot do anything about anything anyway. I don't see how this could be a legal practice either. We are only paid by production but are forced to use time to type things that aren't considered production.

Must be nice to get $8-10 an hour clerical for FREE - anon

[ In Reply To ..]
Most companies wish they have volunteer clerical staff I am sure. MQ has it.

Next we will all have to volunteer a day per - anonymous

[ In Reply To ..]
pay period to do Technical Support!!

I'm sure I could be more friendly than most of the... - Kazaam

[ In Reply To ..]
mumbling, disinterested sounding support people I have talked to. I had one argue with me once, telling me it was my monitor not working instead of my PC being dead, after I told her that I had already tried a different monitor. I wanted to crawl through the phone and choke her out.

I have my resume ready to look for other jobs, but I am seriously scared of jumping out of the pan into the fire.

CyberlandMT - DannyBoy

[ In Reply To ..]
It is illegal for MQ to have its MTs typing things they are not being paid for. One of these days someone will take them to the Labor Board and then we will see. Perhaps they are not as big and tough as they think they are. Remember the old saying, the bigger they are, the harder they fall.

Similar Messages:

Aug 08, 2013

You would think they would have their own department that goes out to look for work for their employees. This just doesn't seem like an appropriate ad to be placed here. JMHO. ...

Oct 07, 2014

I am working at a company who observes certain holidays and we are required to work 4 of them, but this is the first company I have ever worked where I have to use my PTO on the holiday I am supposed to be off. Does your company do the same? Thank you! :) ...

Feb 17, 2014

Xx ...

Jul 15, 2011

up and I'd be back at square one, making no more than their "maximums." I wonder, are this new maximum pay going to stay the same (or lower)? I mean, in 5 or 10 years (if we are still here) will it be the same? Or less? I think so. ...

Sep 11, 2011

what's going on? ...

Mar 31, 2010

We are a pretty big company, and we think we know what transcriptionists want, but it doesn't hurt to ask. There are a lot of top people in our industry that are finding themselves without jobs, often without notice, both managers and transcriptionists. I think that the tide is turning, and that we need to make sure that we treat our people right, so if you could take a few minutes and answer this, maybe we can make a difference. I am asking for real answers, ones that ar ...

Apr 21, 2012

one to stay away from. Integrity. They test you, claim they are checking your references and then when you email asking if they got hold of the references, crickets. Not a word from them. This has been a few weeks, too. If they are this rude just during the recruiting process, I hate to think what working for them would be like. ...

Aug 31, 2014

Has anyone heard of a company called MDOfficeManager? I was interested but I do not like the way they require SSN and other personal information up front before allowing the applicant to proceed with other parts of the application, including online tests. I have heard there are fake websites for job applications. Thanks. ...

May 15, 2015

Some days are more aggravating than others with this company. ...

Nov 09, 2009

I'm trying to do research on some companies before applying. Can anyone tell me how to do this or if it is possible to do this yet on MTStars? Also if you know of other web sites that are good for this type of research, that would be helpful as well. ...

Nov 02, 2009

I have never done straight typing, my first MT job was with VR (even though I didn't even know they had stuff like that, LOL) now I love it and I am looking for some VR companies that are good to work for. If anyone could point me in the direction of some companies. Thanks so much ahead of time ...

Nov 18, 2009

I have over 30 years in this field and it seems that a lot of companies are either cutting the MT's pay to edit on ASR and/or are offshoring work out to India, Pakistan, Philippines, etc. I don't believe in sending our jobs overseas, and I've also given ASR at whirl (a long whirl lol) and I still couldn't increase my lines per hour to compensate for the cut in pay that I had to take by doing ASR. So what I'm looking for is a company that does not do ASR, do ...

Feb 04, 2010

Im wondering, MQ is supposed to be the #1 MT company, biggest, Spheris is supposed to be #2, the other company I also work for is #4...what company is the #3? Does anyone know? ...

Mar 16, 2010

Has anyone ever heard anything about this company? I have tried a search, but have come up with nothing. I have job posting automatically sent to my email for at home transcriptionists and they always seem to be hiring. Anything all will be helpful. ...

Apr 09, 2010

Does anyone know of any companies hiring that use IME's? ...

May 14, 2010

I will begin my job search in a few short months after graduating from M-Tec. Reading the company board has been an experience with all the negativity, but everyone has different experiences with a company and entitled to their opinion. My question is what do people look for in a company in the current market? How do you know if a company is a good fit for you? What would you consider a "red-flag" that would make you turn away from a company? No this isn't a school assignment or anything ...

Oct 19, 2010

The company I work for hired me as full time 1000 lines with benefits. 3 months later they changed their policies to 1200 lines anything under no benefits. Also we can not work over 40 hours. How can they pay me by line but then tell me how many hours I can work? I don't work hourly. I love transcription but I've been with 2 companies in the last year and can't meet all their requirements to get benefits. Is this normal? I used to work fo ...

Oct 28, 2010

Wondering how most companies assess for employees' quality on an ongoing basis. ? ...

Mar 17, 2011

Anybody ever hear of Transcription Matchmakers? You mail in your resume and they match you up with the company that's right for you. ...

Apr 20, 2011

I've not worked with it and was wondering how much money I'll lose with this and what others think of it. ...

May 20, 2011

Would you be able to perform at that level? I'm sure there are some of you that say you consistently produce 100% quality and at least 400 lines an hour. I'm not talking to you. How about the regular MTs out there? Are there any companies that require this? Is it even attainable with the subjective nature of this job? How about if all of your accounts are ESLs and your pay gets docked if you send more than 1 document a day to the QA department? ...

Nov 26, 2011

that doesn't skew lines, lie to its MTs about it, pays a decent rate, has an MT-friendly platform, doesn't outsource, usually has a good workload, respects its MTs? I'm so angry at having my lines cut and being lied to about it I'm moving on, but I fear anywhere I go it's going to be the same thing. Are there any good companies out there anymore? ...

Jan 11, 2012

Hi all. I've been an MT for over 20 years. The company I currently work for has ridiculous policies and we are docked for mistakes. I've also been on night shift for 2 years and would really like to work days. I know no place is perfect, but I would like some opinions from you about where you work, and if you are relatively happy with your company. Thanks!!! ...

Jan 25, 2012

I cannot get into email to find out what is going on. This job is crazy! ...

Feb 16, 2012

I would take some of the files from the bad dictators, and show them what ASR prints out and how stupid they actually sound on the tapes..This crap is crazy.. ...

Mar 19, 2012

I am not provoking any type of argument here, but I am sincerely in the dark about this. I recently started working for a company and, in the last few days, rumor has it that the company might be bought by a larger company. My question is, will this affect me at all?? If so, what ways? Thanks! ...

Aug 03, 2012

Well, it seems as if the outsource bug has hit again. I don't know how my hospital transcription department managed to stay intact for so many years but we are officially being given the boot in 2 weeks. Anyways, if you are looking for another company to switch to, Mediscribes (based out of Louisville, KY) is taking over but their pay really sucks; hence, why I am not taking the job. We are a very large health group and if you get this account and run out of work I would be very surprised. ...

Aug 26, 2012

I am currently working with Nuance and I am sick of the crappy VR and making no money. Does anybody know any company that does not use VR? ...

Oct 05, 2012

that hired you an an IC let you go because you did not work one day that you said you were available? I explained that an IC works when they are able and the hours I told them were the hours I MIGHT be available however they let me go. One day! Really? Anyway, just wondered if you all would sue or not. ...

Nov 16, 2012

It is no different than our company. We need better working conditions and raises. Found out there are many MTs in this company and we all are not making the same pay. Some are even higher pay. I was grandfathered in and had to make the same pay as a newbie. I keep asking Amy why?? Of course I get no answer, but found out today all MTs are clearly not making the same pay. Also why should higher ups not get grandfathered in pay like the rest of us. ...