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First day on DQS 7 - playback problem - dnr

Posted: Oct 15, 2012

At times, all of a sudden the playback will go back to the beginning. Very frustrating as I then have to find my place again. Is this is a problem for others - or am I accidentally hitting some key combination?

Not sure about why you are going back to - Kiki

[ In Reply To ..]
beginning. I do know if you hit a certain button (next to the FF and Rewind) at the top it will go back, but I do that with my mouse, so wouldn't happen accidentally.

Until you figure out why this is happening, what you can do is when it does happen hit Ctrl-Shift-M to get the voice right back to the cursor. And if it does keep happening, I'd call tech support.

I've had it do that sometimes - but I dont know what causes it nm

[ In Reply To ..]
nm

I would go to Remedy and open a ticket. I had to - open a ticket

[ In Reply To ..]
about DQS 7.1 last week when I first started on it and tech support called right back. They were very helpful too.

Good luck and hang in there.

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