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Everybody passing QA with 99% no problem? - just wondering. Seems kind of impossible

Posted: Oct 20, 2011

consistently pass 99% with what they deduct for minimum's? I would really like feedback on this.

Two audits since new process with 99.5 and 99.8. - MQMT

[ In Reply To ..]
Actually, I have seen no difference in my usual audit score range since they started using the new process for figuring scores and have yet to fail one.

I really think it has to do with the person auditing though.

I started getting audited like no other and were - dinging me for insignificant

[ In Reply To ..]
and inconsequential stuff. I started E-mailing QTL and questioning every one of them, and she finally quit. I am audited about every 2 weeks now, and the last one was only 2 reports which were above 99%. I never got put on 100% QA. Some of my reports were below 99%. I think it is all so subjective and depends on the agenda of the QTL whether or not you pass. I was really getting worried, and I have been doing this literally FOREVER and never once not passed a Quality audit. So long answer is yes, I think the QA methods have changed, and it is harder to pass an audit -- unless they want you to. Go ahead flamers, call me paranoid.

I agree. You need to listen to every audited report. I had audit - make a major blunder on SM

[ In Reply To ..]
one of my jobs. Also, why should it be assumed auditor has a better ear then me. I have had words blanked, that I could hear, but the auditor wasnt sure so it got blanked. Audit/qs is just too subjective to have any meat behind it.

I believe also it is VERY subjective according to the auditor - and I am shocked at what we get dinged for!

[ In Reply To ..]
never ever worried about audits..always above 98% and now this past year above the 99%, so I never paid attention to what would be considered 'offenses." In my 20 years I have never had a quality issue, not once. Now all of a sudden I fail two audits miserably. One was a report I deserved to be dinged on and I was rightfully called on, but the others!! 0.25 point for ever subjective minor offense on a report longer than a Hamlet soliloquey and I was dinged 23 times! For things that have absolutely no bearing on context, content or veracity of the report.

While I do not think the auditor is out to "get" me, I do believe it is far too subjective to be held to such a stringent 99%

Not to mention the 99% standard. Nobody works with 99% accuracy.

Uuummm, I do. - nm

[ In Reply To ..]
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