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DocuScribe Not Connecting - sarmt
Posted: Aug 22, 2012
Early a.m. 08/22/2012. DocuScribe seems to be down and not connecting. Tech Support not answering.
DocQscribe not connecting - NancyC
[ In Reply To ..]
I'm having the same problem, and this happened yesterday a.m. also, at 4 a.m. no less! Finally later in the day I was able to get in and work and all was well, but now this a.m. the same problem again. Now on hold with tech support. Yesterday I used a "Remedy" ticket.
DocQscribe not connecting - NancyC
[ In Reply To ..]
Follow-up, got in around 5:45 all of a sudden while still on hold (!) with tech support, so never actually spoke with them as they never answered. So far DocQscribe is working normally, so keeping my fingers crossed it stays that way.
Is anyone still using the original Docuscribe? I have not downloaded the 6.1 or done the training yet as I was ill during the time we were told to download. Tech support told me there were lots of problems with it and not to download it just yet. My supervisor hasn't said anything about it. Are there still problems with it and is the training helpful I hear you get paid 1.5 hours of PTO for doing it, is that enough time? I am surprised we didn't get a conf ...
Can anyone else not see the date of service unless you scroll down? Also the window for the cc list is too big? I have an old monitor here and just wondered if that was the problem? Thanks so much! ...
and cannot figure out how to make a subset in a list, ie, like a 1-A.
So after Cont + shift + L for list, how to do the subset? anyone know?
thanks. ...
anybody else having problems when hitting search in the adt box? Its taking forever after the patient's name pops up in the adt and then when I hit search for the dates to select it is taking so long. ...
Does anyone know if the training on MQ Central is paid and what happens if we dont take it? :) Seriously, an hour to learn how to use the new Docuscribe? Is this going to work as well as the new and improved email? Maybe I should pass on the class. ...
Probably 30+ minutes ago, I got a red light saying my connection was lost. However, I still had internet, going to multiple web sites, so I called the 1-800 number. I was told it was on my end, to shut everything down and re-start. I've done so multiple times with the same results - no problem with anything on the internet, but cannot log on Docuscribe.
Now I can't get on MModal's web site or even the site that gives us the red/yellow/green light. And the ...
Recruiter said after training you take some sort of certification test which goes in for scoring. I assume this is just to make sure you understand how to use the Docuscribe program. Is this correct? ...
does anyone have docuscribe installed on a 64-bit computer? I have windows Vista 64-bit and support told me it will not work, that it is too fast for docuscribe to handle. She said with some people they could not even download it on a 64-bit. Just wanting to know if anyone has had success with this. I want to download it on my laptop for the holidays so I can spend time with family easier. Thanks! ...
I finally found a tech to help me on this one after adjusting the brightness if there is anyone out there that HATES that blinding bright white screen. I adjusted the contrast to 5.8 and brightness to about 5.8. It tones it alll down quite a bit. You first click the minus button, then the first button on the monitor to increase or decrease. It kind of mellows down that bright white screen to a very light grey. ...
I am typing on a platform from my old company. Got an email today that we will start transitioning soon and training for DocuScribe. Can someone whose been through this tell me how long it took to transition their account? Really dreading this ... ...
Is there anyone having trouble getting into docuscribe. I saw a few messages this morning but nothing of late. I called tech support and told me to get in touch with sup?? what the heck is going on?? ...
I hit something and the font on my current report became miniscule (a 15 minute report and I've barely started). How can I restore it to its normal size?Please help!
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I am using some of these but still use the mouse. Does everyone else do this or do you find that it is more productive to use all those shortcut keys? Thanks so much. Going broke here. ...
Ever since they started getting ready to put our group on this the computer is slower, browsers are strange. Anyone else having a problem? I had messenger but it messed up too. It is so frustrating! ...
Could anybody please describe these platforms and which one(s) are the better? B4, Docuscribe platform, Meditech, C-phone (requires ULD). Thank you. ...