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Anyone else having Docuscribe problems? - Trampled underfoot

Posted: May 31, 2012

Probably 30+ minutes ago, I got a red light saying my connection was lost. However, I still had internet, going to multiple web sites, so I called the 1-800 number. I was told it was on my end, to shut everything down and re-start. I've done so multiple times with the same results - no problem with anything on the internet, but cannot log on Docuscribe.

Now I can't get on MModal's web site or even the site that gives us the red/yellow/green light. And the 800 number is backed up!

Anyone else?

Same here - meonly

[ In Reply To ..]
Same thing here. I finally got onto Remedy to put a ticket in. I called my internet provider just to double check and the system is up and running fine with them. So it has to be on MModal's end.

I can't get into Remedy either - Trampled underfoot

[ In Reply To ..]
I finally got through on the 800 number and after some more troubleshooting, it appears that I can surf the net because I'm using Firefox, but cannot do anything on Internet Explorer. Called my service provider and got a canned message saying they're experiencing difficulty on their end, so I guess I just have to wait.

Internet Explorer - meonly

[ In Reply To ..]
I can get through and surf the net on Windows Internet Explorer just fine.

probably MModal just rerouting work from India - to US...

[ In Reply To ..]
Bet when its all up and running fine, there will be a boat load of work!

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