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Company thinking of switching to M*Modal - azmt

Posted: Dec 18, 2013

Company thinking of switching to M*Modal...any comments from those who have used this program, yay, nay...any comments are greatly appreciated.

Not worth it - mom2huskies

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This company is not worth the stress. A big nay for me.

m*modal - azmt

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Was the program really bad? How was the VR?

What do you mean when you say - your company is thinking of switching?

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the platform is actually pretty good. The VR is very bad but if you only have a few dictators using it, it would probably be better.

Beware of MModal's software - stressedmt

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If your empolyer decides to go with MModal software, they better be prepared to have the license yanked out from under them after a year or 2 so that their hand will be forced to sell out the company to MModal.

One of the best platforms I ever - worked on. Very modern and

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Efficient and user friendly. You can move from the demographic screen into the report with ease. Some platforms can be a tad slow with that and uploading but Fluency moves rather smoothly with no delay time whatsoever. You can use hot keys to move through the demographic screen fairly quickly and even toggle back pretty quick if you forget something while in the report. You can set your screen to show client specs in the side panel while editing reports or keep it hidden and use hot keys to bring them up in side panel when needed. Lots of neat functions. I could name more, but its past my bedtime. Its a very good platform though, probably the best out there right now.!

I wouldnt call it user friendly when it's set up to - make the MT fail SM

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with skewed line counting/pay methods, really p-poor speech recognition so you only get garbage on the screen, and so many other multiple things wrong with the company itself that the program 'benefits' such as they may be will not matter at all.

Read this board carefully and see if this company and its "user friendly" program is right for you.

I love the platform, and I'd rather type than starve. nm - The Typing Dead

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nm

Just because it's bad does not mean it is the worst, does not mean it is not tolerable, and does not mean it cannot be done.

She asked about the platform, not mmodal. - see msg

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there are other MTSOs that use the fluency platform and do rather well with it, hospitals too. I loved it when I worked for MM and had no problems with my line counts. Simply left for a better job outside of MT.

One of my friends still works there and she does fairly well and is a top producer. I haven't heard any complaints from her since I left.

Yes! The Fluency platform is awesome. - ASR is a COMPLETELY separate thing.

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I think a lot of people are confused by this. The Fluency platform USES an ASR engine. Fluency does not = ASR. The Fluency for Transcription Editor program is extremely efficient and user friendly. The ASR behind the text output is not so good, but for me the platform and its features totally make up for the poor ASR.

Thank you all for your input........sm - azmt

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Has anyone used PowerScribe by Nuance and M*Modal? If so, how do they match up as far as VR and user friendlly.

m*modal - azmt - Mert

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What you're not told is command keys you must learn are over 100 hot keys or whatever you wish to call them; they monitor your inactivity time the moment you clock on and log into Fluency down to the second; style guide and other guides are well over 20 pages long, some more than 50 pages long; you will not work on 1, 2 or even just 3 accounts; and now the M-Modal geeks have added even more "FREE" work to their demographic/ADT side of the platform, with some accounts having as many as 20+ items on the drop list to insert for free, i.e., referring physician, surgeon, co-surgeon, assistant, anesthesiologist, and so on; the platform also shows them commands keys you are "NOT" using and need to learn to use. So, it just boils down to the fact of whether or not you want to work at your own pace, their pace and their partial free work, constant emails, feedback for small things such as taking all the blame because of lazy dictators lacking in information but you should automatically know what to put or you are a surgeon and know what they mean, audio is not so great if that client does not want to spend the money to upgrade to better equipment; in other words, don't think you're going to clock in online, log into Fluency, do your job, log off, because they monitor every single step/move you make down to the last minute of inactivity. Grant you that there are some queenies that are special or think they are special, refuse to work weekends ever, and expect your schedule to be changed at least 4, if not 5 times per year. One month, need more during the week. The next month, need more during weekends. I doubt it's any different elsewhere, but just keep in mind.....YOU ARE BEING MONITORED UNDER A MICROSCOPE and they know your EVERY move.

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