A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Another experienced MT fired from MModal - Moving On

Posted: Feb 27, 2014

Sixteen years through various company takeovers, valued myself as extremely proficient, kept to the background, did my part in the team effort w/extra hours worked through countless holidays (what's a holiday?), parent illnesses, death, children's college, spousal layoffs, etc. Watched in horror as my career was shredded with more and more condescending nonsense from QA to "classes," redundant pep rally conference calls, all leading to an after-shift (oh yes, I worked yesterday) short (cold) phone call labeling me as a "corporate decision." Gee, you're welcome.....

what was their reasoning? - Old School

[ In Reply To ..]
Did they give a reason?

Another experienced MT fired from MModal - Moving On

[ In Reply To ..]

Metrics, of course, the reason by which all will eventually falter. Lowest 99.3, highest several 100's, but the latter have no weight compared to the lower value. And, the 99.3 was for subjectively interpreted errors of my English usage (with ESL MD, no less).

they are going to live to regret this - Old School

[ In Reply To ..]
letting go excellent MTs because they can't make 99.6. They actually think they can find someone to come in and do better. Sorry to hear about this.

Was 99.3 an audit?? - JerseyMT

[ In Reply To ..]
Was the 99.3 an audit of 5 jobs? Were you in Performance Management before any of this? They are supposed to follow a certain pattern and cannot get rid of you for one failed audit. God bless you. I feel your pain.

I just got 99.5 and mgr said it wasn't low enough for corrective action - anon

[ In Reply To ..]
If you want perfection, hire robots not humans.

I was "terminated" for a 99.5 - MTpockets

[ In Reply To ..]
Really? I was terminated last week for a "failing" audit score of 99.5. I was told it had to be 99.7. Oddly enough, I had been complaining to my manager since just after New Year's about not having work and asking for new accounts. Over 25 years experience. Never failed an audit before.

Not sure why I am not fired for the same audit you got - anon

[ In Reply To ..]
maybe it is up to mgr discretion?? I don't know, doesn't make sense to me. I have been at this company for over 20 years so it isn't like I am cheap so they want to keep me. I am at the top of the pay scale.

Audit 99.5 - debstp63

[ In Reply To ..]
I am in the exact same boat...was warned that I need to be in the "green" next month. I scored a 99.5 for February and was told that is not good enough and that beginning Q2 the score needs to be a 99.7 or better. I really don't see how that is possible to maintain. I am worried too...I started with Spheris in 2005, then went to Medquist and not Mmodal. I have a feeling that I am on my last leg too. Anyone know of any good companies to work for?

LOL They did hire robots. It is called ASR. Worked out really good. - LOL. nm

[ In Reply To ..]
Nm

99.3 audit...MModal - Moving On

[ In Reply To ..]

The above-noted audit was one of many, 99.5 audit before that, considered "struggling," I was told. This is in the context of several 100% audit scores in the SAME BATCH that were apparently uninteresting. Sigh...

I appreciate all the kind comments.

Try not to worry about it, you are lucky IMO - anon

[ In Reply To ..]
Something much better than this crappy hole of a job will come your way I guarantee it

some day - when you

[ In Reply To ..]
have spent time back in the real world for a while, you will look back and laugh at the absurdity of this. You were canned for 99.3? Are you sure it was not because you have been there so long that they could save money by replacing you with someone at a lower rate?

What's really funny about their reasoning is that - back in school, a 99.3 was an "A".

[ In Reply To ..]

Some day... - Moving On

[ In Reply To ..]

Ha! There is no lower rate than the downhill ride that I have been on with this company. Deep cleansing breath....

Just a thinly-veiled excuse to dump you so they - can hire 4 cheap, inexperienced Indians.

[ In Reply To ..]
This company deserves whatever might happen to it in the next couple years, which becomes more and more likely with each passing day.

It's a shame what this profession has become and the - xxx

[ In Reply To ..]
tactless way in which we are treated. So sorry for you. You sound like so many of us who have been loyal to a fault with these damn greedy corporations. Something good will come your way.

It's a shame - Moving On

[ In Reply To ..]

Thank you, am hoping to get something soon, have been on the job search since Jan 1. Everyone says it takes awhile, but am hopeful. What a weight lifted (MModal), even so...

To Moving On - MT

[ In Reply To ..]
Take care of yourself and never think less of yourself. Never. Good luck to you.

99.3 is a good, solid quality by ANY industry's standards ... - anon

[ In Reply To ..]
...except this one.

If you were in ANY other career, a 99.3% success rate would be considered the best in your field. Only in THIS field ...with THIS company, is a 99.3% success rate considered a failure.

It literally makes me ILL.

Good luck to you, I hope you can see this as the door that has just been opened for something much better for you in your life.

Hang onto all your past emails and other documentation. - Perhaps a chance to sue them will arise. (NM)

[ In Reply To ..]
XXX

Take UI and stay on it as long as you can - - M*Modal will have to pay for it. nm

[ In Reply To ..]

But... - See question-not OP here

[ In Reply To ..]
If you fail to meet their requirements (however stupid and unrealistic they may be) and they fire you, can you still collect unemployment? Can't UE just say "they failed to meet our standards of quality?"---or some such thing?

Depends on state, I believe - sm

[ In Reply To ..]
In my state, there are workers who intentionally try to get fired after 6 months so that they can collect UE, and they are successful.

Besides, I'm sure that if you have the documentation showing that you were hired for 98% accuracy and then showing how they gradually raised the bar and all the other nasty things they've been doing to get rid of people, you wouldn't have a problem collecting.

save prior audits where passing was much lower - anon

[ In Reply To ..]
that is all the proof you need

I am probably right behind you. - Failed audit.

[ In Reply To ..]
Waiting for my followup audit. Funny, we were good enough for the industry all these years, and now new policies are being created to be rid of us. I have stressed over this job enough, trying to be perfect, trying to get enough work to get by, and trying to keep my benefits.

I think it would almost be a relief if I were let go if I can afford a health plan through the Insurance Exchange now just for peace of mind. It would give me time to dedicate to looking for another job. I do not care if it is for less money. It would force me to find a position where I knew what I was making each pay day. I would not have to worry about working nights, weekends, and holidays (just because I am not home, that does not make that convenient). I would not have to worry about no pay if there is no work. I would not have to worry about a "no work policy." I would not have to be concerned if the electricity went off for half the day.

My pay has already been cut so much, I don't see how it would matter so much. I just need to find something for the next 5 years. At my age, it is a problem I am sure. Being scared, being used to working at home, and the benefits have kept me from making a move. Once I am forced to, I may be a much happier person in the long run to face the unknown.

We will probably be in the unemployment line together. - sm

[ In Reply To ..]
I had been doing well quality-wise, spot checks by QC looked good, then tripped up with a critical error so I was put on the auditing radar. Since then, its audit after audit, some good, one that was not so good, and ever since then, I am an absolute mess each and every day I come to work. I think this stress and tension can actually lead to making errors, don't you think?? It's easy to trip up under such stressful work conditions, and the fact that this stress is happening in my own home makes me wonder, why in the world am I still in this line of work? At least when I worked at a hospital, I could go home and leave the stress there. Actually, there was no stress when I worked at the hospital. None whatsoever.

Unemployment line - Moving On

[ In Reply To ..]

I have great empathy for your anxiety. The past few months have been the most stressful of my working life. Second-guessing oneself, triple-checking every detail, even with our inherent confidence and knowledge in what we do, the dread is there. All, it seems, for an end result of lowering our pay before they terminate us anyway. Once on the Performance radar, well, good luck!

OMG... I'm probably next!!!! - toomuchstressMT

[ In Reply To ..]
I just failed yet ANOTHER audit with a 9.55! I just am ready to kill myself. I have slowed down, double checked, triple checked, and I miss the dumbest errors. I have been an MT for 30+ years, and never in my life failed an audit until MM raised their accuracy rate to an almost humanly impossible 99.6!! My self-esteem has just rotted to the core! This is the 3rd audit I have failed... how may before they fire me??? I have given this company my blood, sweat, and tears since they did the hostile takeover of my last company. I'm just beside myself right now....

me too - stressing out

[ In Reply To ..]
Same going on with me. 30+ years with stellar reviews, until working for MModal. Accolades and bonuses from them until new standards implemented. Averaging 99.5. I'm scared to log into my e-mail every day for fear of receiving another failed audit. And they're not nice about it either, very harsh and unforgiving, not helpful, very demanding. This is crazy. Don't kill yourself, please. ;) It sounds like we're all in the same boat.

Exact same boat here - XYZ

[ In Reply To ..]
Just wait until NEXT quarter when the standards are raised AGAIN ... to 99.7. I'm barely hanging on with 99.6 ... the new standard will end my job. I don't even think it's humanly possible to consistently have that high of a standard.

I don't see how they will be able to - keep anyone

[ In Reply To ..]
The bar is set so high, everyone is sure to fail to attain it at some point. Upper management may want us gone, but the TSMs are going to be scrambling to find someone to move the work.

ALL OF MM's POLICIES WILL BE THEIR UNDOING one day - crystal ball

[ In Reply To ..]
One day all of this BS is going to come back to bite them. They have thrown out skilled and very knowledgeable MTs like they were garbage. They have the new policy of accuracy requirement of 99.7 so they can fire you for not performing your job, if it is convenient for them, hoping you cannot collect UE. You audit anyone enough and they WILL fail, if that is convenient for them. Their pay policy has changed. Their PTO policy has changed. Just say NO WORK POLICY speaks volumes.

POLICY, POLICY, POLICY. The word makes me sick now. The company is losing business faster than they are gaining it. They have too much management and other people desperately trying to justify their jobs. I may not be around to see it but I take comfort in the fact that my crystal ball tells me all of these policies of theirs will prevent good MTs from working for them in the future when they need them.

Similar Messages:

Feb 25, 2014

Down up down up, can't upload, try again. Not able to search. Seriously getting frustrating. ...

Apr 12, 2010

I was wondering if anyone has expereinced having applied to an advertisement for a transcription job with any particular MTSO, receiving an "invitation to test" at around midnight, and then attempting to take the test. What I found when attempting to take the "transcription test", was an hour and a half of written test, not a voice file transcription test, with very detailed questions. I spent an hour and a half taking this test and checking every answer on the internet, whether I th ...

Feb 21, 2012

I have about 25 years in MT, owning a MTS and filling other roles in the field as well. Frequently on this board I read the frustrated posts from those with 20 to 30 years of experience who have submitted resumes/applications but do not hear back from the hiring company. A couple of times I have suggested that OVERQUALIFICATION may explain the lack of call back. Both times I was personally verbally attacked on this board, with the notion called "ridiculous" and "absurd." ...

Aug 11, 2010

I am looking into MT programs and wondering about one which advertises that it is geared to nurses: MT@Home Medical Transcription. It costs significantly less than the three programs which I see referenced quite a bit -Andrews, M-Tec and Career Step, but it seems like these programs involve so much material that I already know. Years ago I did transcription for nurses, I've worked in hopitals/home and office environments as a nurse (also years ago) and I worked in pharmaceutical sales ...

Jul 28, 2011

I am a newbie MT and wanted some advice from those of you more experienced than I. Today, every single dictation I have had is from a foreign doctor..the latest one said (not kidding) toe bec abu in da pa...which I finally made out to be tobacco abuse in the past. My line count is horrible! How do you compensate for reports like this that take a long time, while maintaining a decent line count? Thanks. ...

Mar 28, 2012

I have been an IC for over 5 years and have decided to increase my rates from 12 cpl to 14 cpl. In doing that, one of my doctors is thinking about replacing me. I thought 14 cpl was a fair rate. What does everyone else think? ...

Mar 01, 2015

are going to end up quitting as soon as they possibly can, leaving behind a ton of newbies that will be super EASY to catch errors on (sorry newbies but you know it's true---it was true of myself when I was new). And the newbies won't complain about getting 7 cpl EVERY week. How's THAT for patient safety for ya? ...

Sep 12, 2011

I have been a transcriptionist for the past 10 years, working in cardiology, acute care and now radiology. I do radiology part-time from home right now and most shifts I do not even average minimum wage because of a shortage of work. The company I work for is small and works two typists per shift when there is only enough work for one. It is so frustrating! I have sent out about 20 resumes in the last couple of weeks and haven't heard a word from anyone. It used to be so easy to get a job b ...

Jan 05, 2012

not much out there. ...

Jan 10, 2012

I've been reading about various companies out there and wondering which ones are good and which ones to stay away from. Thanks! ...

Jun 18, 2012

I'm just trying to figure out what the hourly wage might be for an "experienced" MT if they were to start making $.08 per 65 cpl if they had a pretty good account and could type 75 words per minute.....and just an estimate would be appreciated...Thank you for your input. ...

Oct 17, 2012

I would like to open a dialogue with 2 or 3 individuals with a minimum of 15 years experience in the field of medical transcription. There is an alternative to explore in terms of taking back our profession and our livelihoods, and I need a couple of people knowledgeable in our field to brainstorm an idea with me. No naysayers, please. I want to talk to people who have not already given up on MT and are willing to think outside the box with me to seriously consider the feasibil ...

Mar 14, 2014

What are you thoughts on coders being paid on production/by the chart? As a recent graduate who is continuously learning, I just don't see how this could be a good thing, but maybe I'm wrong. Please - no bashing. I am just curious on opinions of seasoned coders. Thank you for any input. ...

Dec 19, 2014

so for 1 hour we are going to get work from another POD that is way behind.....well guess what, if I had stayed in my own POD which is also flooded with work, I would have accomplished over 400 lines, but in this "power hour" I typed a total of 95 lines because I spent all my time reading over client profiles and looking up old jobs making sure I got everything right. The hour is up, and strange jobs are coming in so I signed out for a break. Yeah...this power hour works really well. ...

Jun 10, 2015

Would an experienced coder be willing to help me with a question via private email? I am very new in school and feeling stumped already on something that seems very basic. It has me wondering if I can do this after all. ...

Jul 17, 2010

Anyone know of a company that will pay an experienced (30 years) MT more than $.09/line? ...

Feb 08, 2011

Would really appreciate input from anyone who works on this account. ...

Apr 03, 2011

Hi All, I have been a transcriptionist for 10 years, working both in-house and home (currently doing both), but the company I currently work for is going to EMR (and of course, I'm the one setting it up for them) and will be out of a job within the coming months. I have applied and taken tests for various companies and have also had phone interviews over the last year. Unfortunately I am not offered a position due to "not having enough experience" in the acute care field. Corr ...

Jul 01, 2011

hey, i have 7+ years of radiology and 6 years of path and some sleep study experience transcribing but would like to branch out or get some training in acute care. does anyone know of anywhere to get started? i would be willing to take online classes to learn acute care or start a job that will begin teaching it, like i said i am not a newbie at transcription but just in this field. i would love to broaden my field and not iust be restricted to three modalities. please hel ...

Mar 04, 2012

The company I work for just switched to the Emdat/Inscribe platform 2 weeks ago and as such we are still adjusting :-)Things have worked fine so far, but when trying to download dictations after logging in, I keep getting the same message..."There was a problem downloading the file. Would you like to retry?" (Of course I have, but it never loads.) The dictation tries to load (I see it in the green bar at the bottom) but never makes it. Other MTs have had the same problem today but a System Rest ...

Sep 12, 2012

Does anyone know of a company looking for an experienced account manager. TIA ...

Sep 30, 2010

xxxxxxxxxxx ...

May 16, 2012

nm ...

Sep 02, 2012

I work in-house, got the news a week ago that the hospital has hired an outside company to take over the transcription, which will save the hospital millions of dollars. We have the option of going with the other company or simply going home; in other words, take it or leave it. Needless to say, the outsourced company's benefits are not as good in comparison to the hospital's, much more expensive and also this will be strictly voice recognition.&nbs ...

Jun 11, 2013

I've been an MT for over 5 years and have always been paid by the line. I would think that most MTs preferred wage is to be paid a set amount per hour. If this were not an option, what has given you more of an income, paid by the line or by the AUDIO hour? What I'm currently being offered per audio hour comes out to less than what I was paid per line at my previous job, but the reports are easier to understand so it may be worth it. It is basically both ...

Jun 08, 2015

Switching from employee to IC for first time in my life and have seen low rates offered. What is the typically going rate? Shouldn't it be higher for straight typing and because you are an IC and not employee? Thanks! ...

Feb 01, 2014

http://grady.ttcportals.com/jobs/1477025-senior-coder-sign-on-bonuswork-from-home Wish I had the coding experience they require! Grady is a huge public hospital system. ...

Feb 24, 2010

Well, I was officially fired yesterday. Up until last summer, I was one of their top producers, never having an accuracy problem. The reason I got fired? I got sick. Early last summer, I let a UTI go for 10 days (lived off Rx strength OTC Pyridium) until I was severely septic and urinating almost pure blood and clots. I also had a kidney infection, kidney stones and bladder stones. Thought it was over. IIRC, the urinary organism was proteus mirabilis. I ...

Apr 01, 2010

Isn't it odd that being fired from MQ isn't a disgrace? Being fired from any other place would be total humiliation, but I don't think anybody here would ever look down on another MT who was let go. MQ doesn't discriminate. They justly fire bad MTs, but they also fire good MTs who are stuck with crummy accounts, accounts that constantly have NJA, and probably a ton of reasons that are beyond our control. ...

Apr 28, 2010

I was hired by company initials "P" under the conditions that my computer meet their specifications. I was told my computer met their specification and then offered employment. I accepted. Their technicians worked on my computer for 2 weeks straight and installed faulty software, and then I was told my system would not meet their specifications and I needed to have my computer XP deleted and reinstalled or buy a new computer. I had my computer checked out and was told my c ...