A community of 30,000 US Transcriptionist serving Medical Transcription Industry

ASR statistics - I don't get it. - Huh

Posted: Jul 16, 2012

I don't understand the difference between (statistics for production including inactive time) "Your Gross/Active Lines Per Hour" and "M*Modal Average Gross/Active Lines Per Hour". The counts are different with the "M Modal" lines being less. Then there is (statistics without inactive time, ie what they think you should be producing) "Your Net/Keyboard Lines Per Hour" (-inactive time) and "M*Modal Average Net/Keyboard Lines Per Hour". The counts are different with the M Modal count being higher. My "inactive time" percentage is below what they want, but why am I not having a higher lph than when my "inactive time" is twice what they want? They claim that if I have less inactive time, I will have a higher line count. Hmmm.... then, why isn't my line count higher with the substantially less inactive percentage? Riddle me this. Tired of being pestered (by the higher ups) to jump through hoops which are mirages based on lies.

ASR - PNA

[ In Reply To ..]
I don't pay any attention to those. I read them, I delete them and then I don't think about them. All I make sure to do is get my minimum line count (obviously try to do more than minimum)and pass my audits. All else, doesn't cross my mind.

Stats - fadingstar

[ In Reply To ..]
I have a high inactive time and a high line count. I don't give a hoot what the inactive time says, because I don't believe that it's being properly monitored. Several times in the past I've actually had it boot me off the system for inactivity when I was actively typing. I've reported all of those times to my CCM to cover my rear end, but I don't think it honestly matters. I think they will use the inactive time as a last resort to get rid of people.

keyboard tip - lifestkr

[ In Reply To ..]
They gave a tip to keep hands on keyboard rather than mouse. Alt home to go to home screen or browser. For some reason this doesnt work for me.

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