A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Well, here I am in tears again - Worn out

Posted: Jan 26, 2014

I hate this new job so much and yet I have to work. Can't survive on Social Security. I was so relaxed and calm on my days off and now that I'm back to work, I'm in tears again. There is way too much "computer crap" for me to learn and I am just so frustrated. MT has turned into a computerized nightmare for me and I'm sure a lot of other old MTs as well. My transcription QA has been 100% so there is definitely no problem with knowing how to do transcription after 40+ years, but the new platform and computer commands have me insane. If I was a lot younger, I would DEFINITELY get out of doing MT. I used to love it and I'm good at it, but all this new computer garbage is definitely pushing me over the edge. It has gotten to the point where I dread having to sit down and turn the computer on to go to work. I was happy at my old company but was laid off due to no work, so here I am, trying to learn yet ANOTHER new system once again. I hate it!

Tears again - Effie

[ In Reply To ..]
Hugs again..

Are you depressed? If so, are you taking medication? Depression can absolutely effect your ability to learn.. when I was depressed, I could not retain anything... just a suggestion that maybe its not old age thats slowing down the learning process.

How long... - SmileyChica

[ In Reply To ..]
have you been at your new job? Can you just let yourself take a step back for a bit, allow yourself to make a lot less and take it slow, knowing you will NOT be back at it at the exact income you were before, and then maybe without stressing yourself out, sooner rather than later you will have an ah-ha moment with all the computer stuff after doing it for a bit longer? If you quit, you will be making ZERO, so if you just relax with your learning curve and make a BIT of money you may eventually love it and be able to get back to making a decent wage and not stressing so much? I hope you get what I mean! Sending you good thoughts.

I left MT - At age 58

[ In Reply To ..]
Your age shouldn't stop you from leaving MT. I was 58 when I left. It was a hard thing to do, but I did it.

Though, I have to say, no matter where you go there will be something new to learn, likely having to do with software and other electronic stuff.

Part of the problem is the training you get (sm) - Rose

[ In Reply To ..]
I really struggled with a new platform when it came to verifying that the dictator entered the correct data, and being blamed when they did not. Out of about 6 things I was required to check, there would be no matching job number or visit number but you had to choose one, so I'd pick the closest match and alert QA. Then I'd be blamed for sending something through on the wrong patient. Questions were rarely answered by email. In the free labor I provided searching for the correct demographics there were multiple windows to search from, yet I'd enter the name and DOB and get "no matches" even though I knew it was in there. Docs never spell the name so when looking for Charriee this takes forever. I never knew which window to look for this information. It's hard enough when the search functions only work occasionally, but to have to do all this free labor is extremely aggravating.

To the OP, don't feel bad. We are all made to feel like we are the only ones screwing up, it is a part of the MTSO Supervisory Handbook under "isolate the victim". The dimwits who create this software are ONLY concerned with making it easy for doctors, not for us.

It might be the program, not you or your age - AgingMT

[ In Reply To ..]
I have decided for myself that if I could not get a feel for the program within a few weeks, then I probably was not going to. My learning curve as I have gotten older is a little longer, but there are some platforms that are what I call just too fiddly. Then there have been programs that, while it took a while to learn, I could discern early on I was going to be able to get it figured out eventually and it would become second nature.

So my advice would be to ask yourself if the program is starting to make sense to you and you can see yourself learning it, or is it so cumbersome that you are always going to struggle. If the latter, then maybe try another company and another platform. I could not believe the difference it made when I did that.

Hope things get better!

Dear Worn Out - Right there with ya.

[ In Reply To ..]
Rome wasn't built in a day. Don't try to learn everything at once. Take it step by step. Make notes that are easy for you to understand.

These companies can make the simple process of transcription soooo complicated, and it is not really because it is necessary, but because they can.

Worn out, what do you mean by - computer commands

[ In Reply To ..]
If doing voice recognition hope you are not talking about learning the various key combinations they say you have to learn because if that is the case believe me when I say I never learned those, don't use them, don't have to and get along extremely well and churn out enough to make over $100+ each day.

That's what they mean - Worn out

[ In Reply To ..]
I never used them before either as I have an ergo keyboard with a built-in mouse. They claim it is SO much faster using the commands but I don't think so.

It's another unpaid freeby learning all those keyboard commands SM - Sam

[ In Reply To ..]
I never learned them, don't intend to and do just fine with my standard keyboard & mouse, thank you.

I do VR exceptionally well without using the - hot keys

[ In Reply To ..]
I average well over 3500 lines a day on VR (also have some straight, not much) but never used those keys. No need to. I wish people would not get bent out of joint trying to use when they don't have to.

hot keys - xxx

[ In Reply To ..]
And I wish everyone would not generalize their experience, thinking that what they do will fit everyone else.

I have to have more "training" - Worn out

[ In Reply To ..]
I don't know why they INSIST you have to use them. I never have in the past but this new company insists you use them. As long as the work gets done, I don't understand what the big deal is.

Similar Messages:

Feb 27, 2014

Tired of bouncing around. Been an MT for 30 years, 58 years old, last company I was with thought I would be there for at least until I retired, but kept running out of work, and there was a lot of mandatory overtime when the work did build up, and there was no flexibility when it came to vacations and off days. I started with a company and this is my last week of paid training 12 DPH. The pay is good, but they do not pay me for spaces (I knew this when I hired on) but thought I would give it a ...

Dec 17, 2009

Several weeks ago, received an e-mail from my CCM, stating that all reports that had gone through the offshore MTs on a particular account had to be 100% QA'd voice to text. First off, this report had gone through an offshore MT and not one but TWO offshore QA and now has to be 100% QA'd by a US MME on top of it and all changes have to be documented for an audit. This has been going on for several weeks due to complaints from the hospital on the quality ...

Jan 25, 2011

I am level 3. I have been typing report after report for the worst doctor on the planet (not English of course). I have lashed out at my daughter, sent her a text to school apologizing, and now am in tears. I only want to work and make a decent wage. This has become so stressful and impossible I am just sitting here crying. Please no flaming today -- I look all the time for something else, have applied, interviewed, etc. When you have done this ...

Sep 21, 2011

So, decided to rip the band-aid off early and check on my paycheck in Ultipro. After deducting my pto pay and using actual hours, production pay, Now at just over $8/hr. There was a day I made average $15/hr, and I was one of the slow, meticulous ones. Really not sure why I put myself through this pain but it renews my resolve every 2 weeks to get out of here. This working 3 jobs is slowly killing me, and so tired of working until 10 o'clock at night. And like so m ...

Nov 04, 2009

After using ExText speech for a couple years, I'm now having to learn Escription. Either I haven't had the right training or I just can't get with it. It doesn't help almost all the work is regular transcribing either, then a speech document, then back to regular transcribing. I so looked forward to Escription but the keys used are quite different from ExSpeech, and so far it's been a disaster. The red cursor box: How do you make changes to a word that's wron ...

Feb 11, 2011

I really had hopes this payday after really pouring it on every shift, adding to expansions every shift, using all the "handy hints" they gave us. Still not cutting it. Please God answer my prayers and get me out of this stress factory. And God, if it's not time to get out of here, please, oh please get MQ to do the right thing and "fix" ASR. Don't make us keep changing dangerous abbreviations. Don't make us keep fixing "headings" that were not dic ...

Aug 06, 2012

I have NEVER cried with a job before. Over 20 years in this world and it has finally brought me to this. A new QA/Team lead has now informed me that the specs are wrong and to do it like she says. Next problem, report had that a patient had her bags stolen from an airline. She had her "big bottle of narcotic pain medicine" in those bags. She called her pain management doctor as soon as she landed. He told her to go to the nearest ER. I could not make out the drug with 100% certainty, so I ...

Feb 19, 2014

the stress of having to work under these conditions for pretty much peanuts. I don't know how much more I can take. ...

Apr 14, 2015

Have you ever had a patient's report bring you to absolute tears? I've been doing this for nearly 9 years and this if the first time this has happended...wondering if this job is really starting to get the best of me? ...