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Layoffs after EPIC implementation - lucygeorge

Posted: Jun 05, 2014

Has anyone worked where EPIC has been implemented? Did transcription work pick up after initial drop off or were there layoffs?

In my experience... - In-House Lead

[ In Reply To ..]
layoffs. And lots of them. From what we as well as three other large hospital systems in this metropolitan area are seeing, Epic reduces transcription volumes by approximately 80%. This is consistent for all four of us. There is still a need for the more difficult consultations and complex op notes to be transcribed, but that's about it.

What is truly even more alarming now is this recent pairing of Dragon 360 with Epic, used in concert, so that even the 20% will go away. We are still very early stages there. My heart dropped into my stomach and has pretty much stayed there when I read in our employee newsletter that 36 (out of 40-something) physicians volunteered for the pilot Dragon+Epic program at one of our satellite locations. We are actively, aggressively being phased out.

Where there IS opportunity is in learning how to work the back end of Epic. There's all sorts of error queue and Epic Help Desk tasks to be completed.

Learning the back end of Epic - missmarymac

[ In Reply To ..]
I am a MT with nearly 30 years' experience. I have been researching Epic over the past few days and would be open to making a career change in the Epic direction and learning the software modules. I went on MTStars specifically looking for a thread on this topic. How does one go about learning the back end of Epic? Anyone?

Google Epic medical records and see the careers tab - Informaticist

[ In Reply To ..]
There are degree programs in informatics (health information management).

In my experience - inhouse lead - lucygeorge

[ In Reply To ..]
how does one go about learning the backend EPIC stuff?

My former company had a major account go - EPIC

[ In Reply To ..]
Work literally dropped off 75% immediately. They didn't lay us off, though. They just waited for us to quit... left us looking at blank monitors as we used up our PTO...

Epic and layoffs - frantic

[ In Reply To ..]
Our work at UWMC Seattle dropped about 75% as well... we are still waiting for it to "rally." We won't be laid off, though. Our management has raised production standards by 50%... so they will counsel us out the door... So much for a "caring environment."

My Epic experience - BTDT

[ In Reply To ..]
Our work dropped off by about 70%. We all got laid off (department of 15) and all the work is outsourced. Everyone received job placement assistance and found other positions within our organization. What we found was that transcription went away but Epic created other opportunities, it takes a lot of manpower and womanpower to keep things running smoothly, I've yet to figure out where the cost savings come into play, even with all the meaningful use incentives. For our department, outsourcing was part of the plan, with or without Epic. Sorry for your bad news. I'm also a Washingtonian and I was afraid this was going to happen when I heard your facilities were converting to Epic. UWMC is a big organization though; hopefully you will be able to find something else; hopefully they won't kick you to the curb without severance or chances to apply for other positions.

What really troubles me about this... - In-House Lead

[ In Reply To ..]
is that the hospitals and even the transcription service account managers know full well this is coming. Epic implementation takes years. But the services do not tell the MTs. They have no sort of forewarning that it's coming. That is so uncool to do that to people. Makes me sick.

In house lead - SM - BTDT

[ In Reply To ..]
Not every facility does that. Where I work, The MTs we were told at least a year in advance. It did not take years to implement. For us it was probably only 18 months from inception to go live and we had very few bugs in our new system. I don't know if being told is better, everyone in my department was then waiting for the ax to fall. It did give people time to look for other jobs or go back to school, if that is what they chose to do. We all kept hoping they would change their minds or that Epic would flop but sadly that never happened. I can see that we were luckier than most, however, because administration helped all of us find other jobs within our organization.

Our supervisor knew it was coming, but - - Justa Typist

[ In Reply To ..]
hired me anyway, and didn't say anything to anyone about an impending layoff. When EPIC went live, the work dropped from plenty of overtime work available, to nothing within about a week and a half. We sat around and read magazines. When the layoff came, even the supervisor got booted out, as well. We got severance, but no other job opportunities.

EPIC - need a new career

[ In Reply To ..]
Our transcription department was oursourced 18 months before EPIC was implemented. They knew it was inevitable. So they did it ahead of time. I hope your work load doesn't suffer because outsourcing is the worst.

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