A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I give up. We are going to send all work offshore. sm - MTSO
Posted: May 15, 2012
I have been struggling financially for some time, and I have been approached often by offshore companies. Due to all the bitterness, the nastiness, the ugliness shown by so many here, I have decided to go that route. Yes, I can sleep at night because I don't have to worry about lawsuits that are expensive to fight from bitter MTs that think they are worth more than they are. There are many MTs out there who are true professionals and worth every penny paid, and they are paid well, but the ugly one win, in this case. Good luck to all the MTSOs out there. We all know how hard it is and how much work you put into it. Good luck to all the good MTs who make a good/great living. These types of things have ruined the industry, and you will probably start to be paid hourly and make much less than you have. I do not own a small service, and this means that a few hundred MTs will be out of work, but I can't do this any more. A few of claim that you have been wronged, but we have been beat down. I hate what this industry has become, and I once loved it.
?? - ??
[ In Reply To ..]What is the company's name?
They wont say - BogusMT
[ In Reply To ..]They won't say who the company is. This is a bogus MT company! LOL!
Don't let the screen door hit you on the way out - suethemall
[ In Reply To ..]We'll do fine without you. In fact, I think all of corporate America should just pick up and go overseas. While you're at it, though, move their yourself, yep, all the boards of directors and CEOs, y'all have got to go live overseas too. Go live with your workers. We'll do fine without ya.
See ya!
What company? - What company?
[ In Reply To ..]What company would do this to the United States?? I am curious .... Very sad that you would think of doing this to people who will lose their jobs for someone overseas. Confidential medical records. WOW, shame on you!
No, shame on all of you nasty, bitter people. sm - MTSO
[ In Reply To ..]You pushed me to this. I have also talked to a few other MTSOs who are either considering going offshore or selling to one of the giants.
No matter what we do, it's never enough, and I am tired of the long days, the bashing for no reason and the sense of entitlement. No matter how much we give, someone has a problem with it. I'm just done.
Good luck to you all. I am sure I am not the only one.
The ones who will suffer are the MTs that are truly good people, professionals, who make a good living.
HOAX - HOAX
[ In Reply To ..]This is a HOAX. They are not saying who they are .... They are trying to worry people. Get a life! PLLEEESE!
The Politics of Guilt and Pity - zzzzzzzzzzzzzzz
[ In Reply To ..]If there's one thing I've learned in this life, it's that you have to follow the money. If anyone is leaving the US to go overseas, it's because the money is better, i.e., more money in the traitors' pockets. There has been a lot of feeding at the old MT trough, but now it's drying up, and they're scared. If there's anyone to blame, it is the MTSOs themselves as well as the phony agencies they are in kahoots with, not to mention the robbers selling the "technology" that DOESN'T WORK but has been forced in and has cost everyone a lot of money while these companies line their pockets. And, the one and only resource they ever really needed, the American Transcriptionist, represented now by these 13 MTs and this law suit (thank you 13) is finally saying enough, and they're (MTSOs) scared, scared because if everything blows up, they are going to be the first to go. So as HOAX says, don't let any of this throw you. It's an age-old tactic. Pass out guilt and demand a lot of pity. Keep going, 13!! We are still somewhat free in this country, and you have every right to do what you're doing. And you can add me to the many, many, many who stand behind you 100%.
omg, they are not scared of the 13 - heard it all
[ In Reply To ..]NO ONE is scrared of the 13. I think you all are wishing that these MTs are going to change the MT world. All they are going to do is get paid minimum wage for the time they sat waiting for work (required by law) and then the rest of the work is going to be shifted overseas. What do you think Transcend is AFRAID OF? Delusional!!!!
Methinks thou doth protest too much - zzzzzzzzzzzzzzz
[ In Reply To ..]You're missing the point entirely. It's not about getting piddling back wages. THE JIG IS UP. YOUR SCAM IS OUTED. So what if you send "the work" overseas. Everyone knows that garbage comes back from overseas. Do you think you and your garbage from overseas (without the intervention an American MT) is the only alternative for medical transcription? You're certainly not too big to fail. You do the American MTs a favor by sending "the work" overseas. It forces us to stop being content with the pigeon hole we've been shoved into by yourselves and AHDI and the likes, and accepting the smaller and smaller piles of crumbs that you offer. We, the American MTs have the goods to offer, not you, the middle-man MTSO with all your added weight, or some government lobbyist, and certainly not someone peddling something called voice recognition (a misnomer if I've ever heard one). Phoenix Out of the Ashes.
maybe you should post in order - my scam???
[ In Reply To ..]You have to click on the post you would like to answer, then hit reply. Otherwise, if you wait till the end of the other posts, you are answering someone else and makes no sense.
My post is going to the right person. - zzzzzzzzzzzzz
[ In Reply To ..];D
your stupidity is showing - nm
[ In Reply To ..].
Typical - If all else fails, get shrill - zzzzzzzzzz
[ In Reply To ..]and call names.
I agree zzzzzzz. I also want to say go ahead - and send it all SM
[ In Reply To ..]overseas MTSOs. That threat does not work anymore, at least for MTs who know the reality of the quality of overseas work. Let's see how fast you lose accounts without us. All you MTSOs have to do is pay us our fair share of the huge profits you make off of our backs, but greed takes priority over morals as far as you are concerned.
I was gonna say! - Angie
[ In Reply To ..]It's been known for MANY years that outsourcing to India by an MTSO is company suicide. Has to be a hoax. Where are all these good MTs who make a "decent" living? LOL.
What scares MTSOs is if US MTs STOP EDITING - all of their voice wreck and Indian - sm
[ In Reply To ..]cr*p, just who, exactly WILL edit it? Boy would I like to be a fly on the corporate wall when THAT day comes.
Confidential - HappyMT
[ In Reply To ..]I am a happy MT! I think this person who posted is just trying to scare some people or they would state their name! What company are you with that you are going under???? Probably someone who doesn't even own a company! BAHAHAHAHA!
Go ahead, pack up, bon voyage! - suethemall
[ In Reply To ..]Bon voyage! Don't forget about the part about living in the same country your workers are in.
you are responsible for your own choices - no one pushed you
[ In Reply To ..]Childish rhetoric.
you're going to let your MTs go because of - something that *might* happen?
[ In Reply To ..]that makes a lot of sense.
TROLL!!!! TROLL!!! Scam alert. Not real. - MTlongtime
[ In Reply To ..]Don't listen to this person. They have all the signs of being a troll, trying to stir up trouble. Have been on net boards for years and this person just wants attention. If you are not a troll and are real post your company name and stand proud for what you say you believe in. Otherwise. Meh.
Funny how trolls think they're totally unrecognizable - and "incognito", isnt it? ROFLMAO
[ In Reply To ..]
It is sad very sad. - sm
[ In Reply To ..]I am sad for what this field has become also. I too used to love what I do. Now your 100 employees who have to look for work (even the good, bad and bitter) and will have a reality check on how things are in this field. How many of us as professionals with expertise in the field of medical language have lost the good wages and are now working for slave wages as that is all that is offered anymore. I used to make a good living in this field but now it is cut by 50%-60%, not all by MTSO but by technology and the ability for this to be done in other countries. Some of us dreamed that we would continue to make a good living until we retired, like our parents and grandparents who were able to stay in one job or position their entire lives and retire. It is sad very sad.
Slave wages - Reality check
[ In Reply To ..]Slaves don't get paid, there is no such thing as slave wages.
Not everyone is as unhappy as you. I make a great wage and still love my job. sm - Not Unhappy
[ In Reply To ..]Not everyone is unhappy. Not everyone makes horrible money. I work for one of the biggest companies and make well over minimum wage.
I am not a suit, not a manager and not a liar.
Why is it that every time someone is happy, they are a liar, but every time someone is unhappy, they are praised? Weird.
I get over minimum wage, but 50-60% less than 5 years ago - nm
[ In Reply To ..]xx
Even slaves got fed and clothed - nm
[ In Reply To ..]xx
No reason for a lawsuit if you are following FLSA - jaded
[ In Reply To ..]As long as FLSA is followed, no lawsuit is needed. Are you one of the companies that think FLSA is unnecessary? If so, good riddance.
The nasty, bitter, ugly, anti-lawsuit - posters are-sm
[ In Reply To ..]trying to take over our board. How can any MT trying to make a living not support these 13 women? They are standing up for all of us, standing up to the MTSOs who have forever changed the MT landscape. I for one support them and feel some hope that our voices will be heard, and here are these naysayers trying to stir up trouble. Who are these people? I know some MTs make better money, but why would they want to crap on the rest of us? Something's fishy.
Anti lawsuit - Skeptical MT
[ In Reply To ..]I am not anti-lawsuit, and I don't work for an MTSO, but you need to understand that you do not represent all MTs everywhere. Personally, I would have made different demands/requests: Company paid health insurance not contingent on production for one thing, higher line rates, i.e., the same pay across the board, and a guaranteed wage considerably higher than $7.25 an hour. No one pays people to do research and look things up during work time, that has always been part of the job, so that one will probably get thrown out, I'm sorry to say. I'm not trying to "crap" on anyone, but you need to recognize your own worth and start making some serious demands that truly will benefit all of us. Sorry, but for me $7.25 an hour isn't going to cut it. You have lawyers at your beck and call, and could really bring about some serious change if you chose to, good luck.
to skeptical MT - anon
[ In Reply To ..]I am not part of the 13 or the lawsuit either, and I am not an MTSO, and I understand where you are coming from and agree I would like all of those things you mention as well. However, legally those are not things that can be addressed. What CAN be addressed is where they are breaking labor laws. I agree that research is an inherent part of our job as well and this just was not ever an issue before our huge pay cuts; now it makes it difficult to make enough to pay basic bills if much time is spent doing anything other than typing.
I don't know if this lawsuit will accomplish anything either, it may be that the pendulum has swung so far that they will just send all of the work offshore. But one has to take a stand somewhere, and Transcend insisting on altering time cards was just too much!
I'm curious - Skeptical MT
[ In Reply To ..]If you're willing to accept $7.25 an hour, things must really be bad. If you can pay bills on that, I want your bills. It may be Federal minimum wage, but for those of us living in states such as mine with a minimum wage higher than the federal rate (WA, $9.04/hr), by law they would be required to pay MTs that rate. Transcend training pay is $12.00 an hour, so the plaintiffs are taking a big step backward. At some point, people must have been drawing a full paycheck, why couldn't the guaranteed wage be based on a person's past production and paid that way? Don't tell me the other things can't be addressed, because they can. The lawyers could negotiate a settlement that could include some of the other issues. If this is about representing MTs collectively, then it's time to get it out in the open.
What are you talking - about
[ In Reply To ..]Of course getting paid for research was part of the job. Of course finding cc addresses and correct patient was part of the job. We used to be paid by the hour with bonuses based on production. Other professions that telecommute get paid hourly. If you are going to scoff at that, is it any different than benefits not contingent on production? An hourly wage not contingent on production? If you goofed off all day long it would be evident and you wouldn't have a job for long.
Instead, we have been reduced to having spyware installed as part of the platform and we are tracked like animals. And bonuses set up that no one can meet. I've never seen evidence of anyone making a good wage (and I don't mean some vague "more than minimum wage" "I'm happy") at an MTSO, but some people claim to be among the few.
What I am talking about - Skeptical MT
[ In Reply To ..]Is that you claim to be representing all MTs in your lawsuit. I could never work for an MTSO because I can't afford the insurance. I am self supporting, it's a huge issue for me, and I do think it needs to be addressed. If I were filing a law suit in regard to a wage dispute, I would not settle for $7.25 an hour. If I were asking for back wages and an hourly wage, I'd expect to be paid based on my highest production rate. I'm not scoffing at anyone or anything, but I'm obviously ignorant because I've never suffered the way you have. The things that are happening to you are not my fault. I do get paid hourly on site and do make a good wage. I have telecommuted but was never paid hourly. The research I did was on my own time. It was never tracked, but obviously when I wasn't transcribing I wasn't producing and I didn't get paid. I'm glad you're happy to settle for minimum wage, I never would be. I hope your lawsuit turns out to be all that you are wishing for.
speak for yourself - fan of Skeptical MT
[ In Reply To ..]DESCRIPTION CURRENT ($) YTD ($)
CHECKING 1 - 4415 _2_0_2_1_.03 _1_4_9_5_3_.37
Net Pay 2021.03 14953.37
That's copied off my pay stub I just received. $2021.03 for 2 weeks' pay.
The only time I worked for an hourly salary for MT, I was yelled at by other MTs on the job to slow down because then they would be expected to keep up. It doesn't take a rocket scientist to see hourly people often abuse the process. I make "more than minimum wage" "am happy" and will be royally ticked when this lawsuit affects my life.
okay so how did you do it? - slave wages
[ In Reply To ..]Not with SR I'm kind of guessing.
50-60% SR - fan of Skeptical MT
[ In Reply To ..]I made sure to take advantage of any SR training that was available. I have shortcuts galore. I never refuse to learn new dictators.
and years and years of experience.
SR rates are not the 3-4 some companies offer and my straight type rates are 9 cpl.
What the OP doesn't seem to get is that - sm
[ In Reply To ..]because of attitudes like theirs, they are making their own demise. Instead of doing whatever they can to help rid the MT workscape of the off-shore companies, they give in and join their ranks by selling to them. Your company and people like you are why the wages are like they are and why it's hard for 100% US companies to earn a living, for both themselves and their employees. You've got it all wrong. Off-shore is what is making you struggle financially PERIOD.
I'm sorry about your situation - wish I could do something
[ In Reply To ..]I know another MTSO doing the same thing as you after a 20-year career. Find something that makes you just as happy as during your heyday.
that's your choice - ...
[ In Reply To ..]...and your responsibility. The fact that you're struggling doesn't mean you have to send your work offshore. There are other ways; you probably know that.
I don't know the infamous 13, so I can't comment on their work ethic. I don't think you can, either. Nor have I ever worked for an MTSO. But from what I hear, there are many MTs out there getting cheated out of wages - in the form of "no jobs available" (NJA), in the form of having to work 14 hours a day to make required lines (due to NJA), in the form of having to falsify their timesheets so that it "looks like" they only worked 40 hours, and then they can get "make-up pay". Make up pay? That's interesting.
I don't think any of this is about "bitter MTs that think they are worth more than they are".
hear ye! hear ye! - nm
[ In Reply To ..]
Pay the folks who make YOU money decently and follow the - labor laws.
[ In Reply To ..]First of all, I doubt your creds, BUT, on the very slim chance that someone so immature actually owns a transcription business, the recipe to stay out of legal trouble is really quite simple.
And, if you do go offshore - I'm pretty sure we'll see you back real soon.
I agree. I wonder what the OP pays his/her experienced - sm
[ In Reply To ..]MTs. Are they employees with benefits or illegal ICs?...and are they paid more than employees considering they pay their own payroll deductions and taxes and cover their own insurance? Are they required to work a set schedule? Do they have a contract?
I too support the 13 and will do anything to help the cause.
Not exactly. What you are implying is that if an MT - sm
[ In Reply To ..]gets paid low wages, that is what they are worth. I am getting paid crap and have been told I am excellent. No place pays that well anymore!
My experience also - suethemall
[ In Reply To ..]They praise you to the sky - and pay you the equivalent of waitstaff in a restaurant chain with high turnover.
Poor widdle (fictional) MTSO - You have been breaking the law
[ In Reply To ..]in this country for so long you have become completely delusional. Don't you know that we know that if you could have offshored every line of transcription for pennies you would have done it already, and we wouldn't be having this conversation now? Many MTs might be complacent, but very few are stupid.
Furthermore, if you honestly think you can get Pakistanis, Indians or Filipinos or machines to do all your work for you without having Americans proofread and clean up the mess so it doesn't look like gibberish from an alien planet, by all means do. I can only speak for myself, but I would wager a lot of us don't want your lawbreaking, dishonest, exploitative @$$es in this country any more anyway.
Have a nice day!
Hey Original Poster - DD
[ In Reply To ..]Do you feel better now? Does not naming your business and putting a scare in the hearts of thousands of MTs who read this site and leaving them wondering if the rug is going to be pulled out from under them give you a thrill? Or are you just a liar and wont give a business name because you dont really have one?
Why do MTSO's pay MTs 50% less money when speech does not require 50% less work. I used to make 9 cents for text and now get 4.5 for speech. I think 6 cents for speech would be much more reasonable. Why cant MTSO's do that...can any out there explain? Maybe then MTs would not feel so beat down.
To the OP MTSO - please read
[ In Reply To ..]You say YOU have been beat down. You say YOU have been struggling financially. Do you not understand the "bitterness, ugliness, and nastiness" you speak of.
You, nameless, come on an MT board claiming that your MTSO, nameless of course, is going to put "a few hundred" MTs out of work, and you can sleep at night. Consider the following.
Have you walked in our shoes? Have you sat at a computer waiting for work for up to 14 hours a day, trying to get in 8 hours, or the minimum line count? Have you actually worked 60 hours a week, only to be told you cannot get paid for more than 40? Have you been forced to work on clunker platforms that cause you to spend 30-40% longer doing work that you get paid less for? Have you had your pay docked because of lousy dictators that even QA cannot understand? Have you had to work for free looking up demos because dictators are too lazy to give them. Have you done too numerous to count cc's for free. How much time have you had to spend TYPING in a VR platform to get 4 cpl or less because that particular dictator does not belong on VR? Do you clock in and out and in and out continuously from 7 a.m. until 10 p.m.? Have you actually had to train the off-shore people to take your job? Have you been degraded like that?
How do you think some of the MTs have been sleeping at night?
VERY WELL SAID!! GREAT POST!! - nm
[ In Reply To ..]nm
Ya reep what ya sow, honey. Do not blame the MTs. - no message
[ In Reply To ..]s
I hope kharma comes back and bites all the MTSO - behinds. HARD !!!!!
[ In Reply To ..]and if the pending suit against transcend opens the floodgates and all the others get sued as well, it will be good kharma, for sure.
Just afraid - HAHA!
[ In Reply To ..]This MTSO is afraid to show their face! I think she is just trying to scare people. Come on and grow up people! If you can't post who the company is, then quit posting dumb stuff on here. Some people need to get a life!
and just what do YOU think these bitter MTs are worth? - slave wages
[ In Reply To ..]the very people on whose backs you rode to get where you are? I'd really like to know exactly what you think MTs are worth. I bet it's somewhere in the single digits isn't it?
Give Up - MeToo
[ In Reply To ..]Unbelievable. Supposedly you are giving up a business because of negative comments on a forum???!!! You gotta be kidding. Ridiculous! US based transcriptionists are not happy, and with good reason. But YOU would be so much happier and wealthier if the transcriptionists here would just put up and shut up, if we just took it and didn't complain? Wow. Blame the victims. Our jobs have been taken over by MTSOs who treat the MTs like cogs in a wheel, with less than ideal working conditions, barely paying minimum wage, and who threaten to "offshore" --and we are not supposed to vent and complain? It's OUR fault that you supposedly cannot make a living? I bet your living is WAAAAAY more than what we have been reduced to. You are so full of crap it's unbelievable. You cannot be for real, and I actually do not believe you own an MTSO, but are a liar and poser. It's not this board that has ruined your supposed career; it it YOU. YOU and all the other short-sighted, uncomprehending, and greedy MTSOS are to blame for what is wrong with this industry. I agree with the poster who said "DON'T LET THE DOOR HIT YOU ON THE WAY OUT!" And take the jobs with you because they are not worth the stress, extremely hard work, and minimum wage they are paying. Hope it bites you in the butt eventually. Karma payback is a beeeyoch!
It is the clients who are not paying decent wages - wake up
[ In Reply To ..]For the smaller MTSOs, they are not making money. Several of my friends are now out of business and have been for some time. It is the physicians who are not paying decent wages, wanting the sun and the moon for 6 cpl. Even if you get them to pay 10-12 cpls, then you pay the transcriptionists, editors, platform fees, phone lines, equipment, software, IT, etc. The list goes on. For the smaller MTSOs, the transcriptionists make more than the MTSOs, and most MTSO owners have to transcribe just to stay afloat. We have to get the physicians to take us seriously and pay decent wages.
MTSOs - Skeptical MT
[ In Reply To ..]From what I have observed, the MTSOs undercut each other and charge their clients less in order to get the account. In hospital settings or other large facilities, physicians have very little control over who does the transcription gets done, all they care about is that the work gets done. These are usually administrative decisions and the facility pays the bill.
The hospital administrators are the Bernie Madoffs - of the medical world... SCUM.
[ In Reply To ..]Ever meet a hospital administrator with a mind of their own, and not that empty stare of a brainwashed clone?
Nope, me neither.
Hate ta tell ya, but most of the CLIENTS should be - sued, as well. Theyre all in on it.
[ In Reply To ..]
Do you - Anon
[ In Reply To ..]Remember when you felt great after transcribing a document that was totally incomprehensible at 9 cents a line or more? When is the last time you sat down and typed a document?
I certainly am glad I don't work for you. You have shown how much you "appreciate" your employees. What are they getting for MT Week, pink slips?
That's BS, but you're free to leave anyway. - Enjoy the curry, sahib.
[ In Reply To ..]
GOOD - LEAVE - NM
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Outshourcing/offshore
Aug 07, 2014
I am new to the MT industry I have just graduated this year. I have been trying to find this out but for some odd reason while companies do it there doesn't seem to be anyone who can give me an answer. Why can companies send work over to say India and it's called outsourcing and there doesn't seem to be a problem, yet if I want to work outside my country I can't and I'm considered offshore? Like really how does that work? People from another ...
Fiesa Offshore Only
Mar 04, 2015
I have noticed in all the Fiesa reports/scores that NOT ONE is from an onshore QA. Every report has been checked by offshore QAs. Has anyone had an English first language QA? Just seems frustrating to have a ESL check an ESL report by a doctor from yet another language transcribed by an American transcriptionist. I have also noticed that if you get 100% one week, guaranteed the next week you get bottom scores the next. Balances out to the .08 per line between the weeks. ...
OFFSHORE INQUIRES FOR US BUSINESS
Nov 05, 2009
As the owner of a medical transcription company, I get 4-5 inquires a week to send our work to India, Phillipines, and now even South Africa (I believe the last one was). My reply to them politely is "We do not send work out of the USA." Hopefully if more companies do this, the work would stay in the US and save our jobs. ...
Tax Breaks For Companies That OFFSHORE!
Jan 28, 2010
Anybody rejoicing over the fact that we may be finally stopping the offshoring of jobs overseas? I think we should have a party! ...
Does ATSI Offshore To India? Sm
May 27, 2010
I have an interview with them. I did some archiving to see if there's any info on this board about them. Wondered if they offshored to India. Their website doesn't say anything about it. Their ad says US MTs only. Thanks! ...
Does Transcend Offshore Their Work?
Jun 04, 2010
I was told by local hospital that they switched from MedQuist to Transcend and that they believed Transcend did not offshore. The woman in charge of Medical Records Dept. said they wanted to keep dictation done in the US by US transcriptionists. I told her I would find out for sure and call her back with what I know. I searched archives and found some posts stating Transcend offshores at night and on weekends. Can anyone working with Transcend let me know for sure whether or not they definitely ...
Companies That -do Not- Offshore That Use EditScript?
Mar 06, 2011
This is, of course, not a technical help question, but my original post was deleted from the Company Board because I mentioned a "platform." This post is also less likely to be seen here than there, but so be it. I'm looking for the names of any companies that use EditScript/eScription that DO NOT offshore and pay more than 3 cpl for editing. Transtech has already been mentioned. Thanks for any help. ...
Transtech And Companies Who Say They Do Not Offshore.
Jun 01, 2011
Noticed that all we have are foreign dictators and the difficult dictations. A lot of the hospitals use 2 services and those that offshore are known to send OUT all the easy dictators because....the foreign countries cannot understand the difficult dictators either...not even if the doctor is from their own country. They have to send them easy work so it does not look AS bad when it comes back and the doctors don't complain too much, or then do not want their wor ...
Yet Another Reason It's Unwise To Offshore
Jul 13, 2011
Look at what just happened in Mumbai today. Three terrorist bombs in the busiest business sectors, killing 20 people and injuring scores of others. Something that seems to happen from time to time, currently being blamed on their rival, Pakistan. (Another favorite U.S. offshoring destination). Those blasts could have just as easily hit one of our MTSOs' main offices, servers, IT techs, QA, etc. over there. There just isn't the same level of security ...