A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Hello,
I am looking for advice from some of the seasoned MT's and those who have been in the field for about a year now.
I am looking into medical transcription; initially for part-time supplemental income and down-the-road as a full-time career.
Here are the questions that I have:
I will answer this seriously for you and others that may have the same questions.
Part-time work is very hard to come by. Full-time work is equally as difficult to come by even if you have lots of experience (read: decades). Decent-paying work is virtually unheard of anymore.
Which schools? If you absolutely have to/want to join this profession, then seriously consider only two online schools, one being M-TEC and the other being Andrews. Unfortunately, there are a lot of problems with Andrews (and there has been for a very long time and worsening every year) regarding their skimping on curriculum and books to save them money; willy-nilly, rapidly changing rules and philosophy, often on a week-to-week basis; and other job-critical issues. Also, it is really not self-paced as advertised, and you will be hounded and repeatedly threatened to get through the course as quickly as possible, and at the same time, you will be chastised and penalized because you did not spend enough time learning, reviewing, etc. There really is little-to-no help with landing your first job other than maybe a cursory look-see at your resume and some often long-outdated (by years) listings of job announcements usually aimed toward graduates with years of experience. In fact, there are questions posted often on the graduate board by the owner asking us grads if we know anything about such-and-such company; no help whatsoever, but, there is a lot of lip service on making it seem "helpful and caring." (Not.) So, I would only really recommend M-TEC. They do have a far superior curriculum, by the way, and you will be much better prepared.
(Check out http://www.complaintsboard.com/ and put Andrews School in the search box. I've read through those postings and agree with just about all that was mentioned except for Andrews School being a scam. I don't agree that Andrews is a scam, but I do think that it is far overpriced, maybe being really worth about $1800 to maybe $2000 tops in terms of its curriculum.)
Realistically, figure on spending about $4-5K on your schooling, having to study full time, and taking approximately 1-1/2 to 2 years to complete that schooling to get yourself to a very minimally qualified level of expertise. This is not a profession where you can become minimally qualified for an entry-level job by taking a 4-5 month "course" and then expect to pick up a decent-paying part-time job. It doesn't matter what educational degrees you have behind you. This is an entirely different skill set that is fairly difficult to learn, takes literally decades to master, and requires unrelenting, often tedious, attention to detail all the time. Therefore, it will take a considerable amount of time to learn and develop that skill set.
By the way, I am a full-time IC and an Andrews graduate, working 7 days a week, transcribing acute care approximately 10-12 hours per day every day, and I will be lucky to clear $12,000 this year. I do not even make minimum wage. Of note, I have only been doing this one year, so I am virtually a "newbie" in this field.
Even with M-TEC or even Andrews on a resume, a fresh graduate without any job experience can count on having a very difficult time finding anyone to hire them. It took me almost 4 months to find a job, and I was given "consideration" and allowed to test by various companies (passed all the acute care testing without problem) because I did have Andrews listed on my resume.
If you are a stay-at-home mom wannabe and your children are young and need regular supervision, this profession would be agonizingly difficult--placing not only the patients' lives in jeopardy, but your childrens' lives as well--and, it is extremely low paying.
Best advice I can give you regarding supplemental income? Get a part-time job at McDonalds or Wal-Mart or some other place locally. You'll make a whole lot more money, honey.
Polly is right, and I hope you will read and heed her wise words. If after doing so it is still your intent to go to school, then here are some pointers you should take into consideration:
1 Under no circumstance should you allow an online school to subscribe to a lower standard than you would a real "bricks and mortar" school.
By this I mean if you wouldn't be okay attending a school at its physical locale that had little or no legitimate accreditation or whose idea of career counseling and placement was a copy of the want ads and a bulletin board for graduates to post their ideas and experiences finding employment, or whose instructors are not credentialed in the area they teach, then don't attend one online.
2 Spend some time reading this and other MT forums.
Bear in mind that one particular website dedicates space to and allows proprietors of a couple of well-known schools to moderate their forums. Given those circumstances, consider the likelihood of any meaningfully negative post about those schools ever seeing the light of day. Certainly you will, from time to time, see the poorly styled, syntactically scary "Beware of This 'er Skool" replete with grammar and punctuation gaffes a third-grader likely wouldn't make, and why not? Posts such as these never reflect as poorly on the school as they do the person posting.
However . . .
3 As you search the internet, keep in mind that a very vocal, prolifically posting, mostly anonymous FEW posting the same thing dozens of times is not the same as DOZENS OF DIFFERENT people posting the same thing once.
MT schools, like the MT profession in general, are not without their ardent and vocal supporters. The longer a school has been in existence, the more graduates it should have, and should have no problem giving you lots and lots of names of former students and businesses who hire their graduates. Contact as many of those references as you can.
4 Medical transcription, like most other professions, is not for everyone. A good school will have some sort of prescreening assessment that gives the school an idea of your existing knowledge and skill set; such an assessment should also be sufficiently difficult to give you some idea of the school's expectations and style of grading.
You should receive specific feedback from your prescreening assessment and not a form letter or something very nearly a form letter. If the school doesn't have time to genuinely assess you, it likely won't take the time to genuinely instruct you.
5 Do not even consider a school that cannot or will not provide you with written documentation of the following:
(a) The percent of enrollees who go on to graduate.
Note: Documentation of this is a requirement by most legitimate bodies of accreditation for higher education. More importantly, a legitimate school with adequate screening should be able to graduate nearly all of its enrollees. One that does not graduate the majority of its enrollees may be more concerned with collecting tuition that actual training.
(b) The average amount of time it takes to complete the program.
This shouldn't be highly variable. One that is leaves itself the option of collecting more and more fees.
(c) The percent of graduates who are gainfully employed within 1 month, 3 months, and 6 months.
A good school would want to know this for themselves, otherwise they have no real tool to assess the effectiveness of their own efforts at job placement.
(d) The curriculum vitae of each of its instructors.
Don't be dazzled by advanced degrees. PhD? from where AND IN WHAT? Laudable though it may be, an advanced degree in business does not automatically translate to capable instruction of medical transcription. Conversely years of experience as an MT does not guarantee one's ability to adequately teach it.
(e) Typical office hours of its instructors whereby you can reach them by phone if desired.
Repeating rule 1 here, but if it you would not be okay attending a "bricks and mortar" school and never being allowed to speak directly with your instructor, don't attend one online.
(f) The job placement assistance you can expect.
This is huge. Insist on specifics. Precisely how, to whom, and by whom will you be marketed. What formal agreements exist between the school and prospective employers? Does the school you are considering have one specific person who assists students with job placement? If so, how many hours a week will they be available to you, how (phone? email? bulletin board?), and for how long?
(g) The course outline, a sample syllabus, and book list.
(h) The business name, license number, and state in which the business is licensed.
This step is essential because these days anyone can have a website and claim to be a school. It goes without saying that once provided, you should then contact the Better Business Bureau and that state's regulatory body for schools for any information they might be able to provide.
Other important questions to ask
6 What is your method of instruction?
Do some exercises from a book? Webinars and/or lectures? Assigned reading and then a test? A good school will have a mix of all of these and more than ample opportunity for student/instructor interaction and feedback BEFORE testing. Be especially wary of any school that does not provide instructor feedback on practice work or only provides instructor feedback in the form of grading on assessments.
7 How many full-time/40-hour-a-week instructors do you have?
8 Approximately what percent of your former students have obtained professional credentials?
9 Can you give me an idea of the percent of graduates whose earning are at or exceed the most recent forecast posted by the Department of Labor's Bureau of Labor Statistics?
A legitimate school should be able to give you an idea.
10 How many hours of actual transcription does your curriculum include?
If using the SUM method, who reviews the practice dictations, the student or the instructor?
How many of those hours are by speakers for whom English is a second language?
11 How many hours and what type of technology (word processing, macros, and expanders) training do you offer?
RED FLAGS
Be VERY, VERY wary of:
Statements that are important-sounding but vague.
"We've been doing this for awhile now, and we know what employers want."
By what means has this been determined? Seek specifics. How and how often does this school survey prospective employers? Do they make this data available to prospective students? If not, why not?
Anonymous recommendations
"Former students/Employers tell us . . ."
Who are these people? Can you contact them directly? If not, why not?
A "trust us" mentality or "I'd-tell-you-but-then-I'd-have-to-kill-you" type response to any of your questions.
An online school for MT should not have more state secrets then the CIA, and if they do, you probably don't want to go there.
Any school that will not put any of the foregoing in writing.
Unless of course they are okay with you signing your tuition check with invisible ink or putting your tuition on your imaginary credit card.
Some questions to ask former students:
1. Overall, are you happy with the education you received?
2. Did you find the amount of education you received sufficient or did you need to do supplemental work to become employable?
3. What do you consider the program's strongest points? Its weakest?
4. How often were you able to speak directly with your instructors?
5. If you encountered any problems at the school, how were they handled?
6. Are you currently a working MT?
7. How long did it take you to land a position?
8. Did you receive any job hunting assistance from your school? If so, what and by whom?
9. Approximately how many lines per hour (lph) were you able to consistently achieve after 1 month, 3 months, and 6 months on the job?
10. Approximately what is current rate of reimbursement based on a 65 characters per line?
Good luck!