A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Keystrokes-Is this reasoanble or unreasonable? - I really need to know if my expectatons are unreas


Posted: Mar 26, 2011

I think it is common knowledge that Keystrokes is switching some platforms.   

I recently spent several hours trying to help with some formatting issues.   

I just learned I willl not be paid for those lines.    Should I expect to be?   

I do not want to be unreasonable but I am just wondering.    (No company bashing please.)     

I would call the office and ask KB. You should be paid. sm - KSMT

[ In Reply To ..]
I have helped with training before and was paid, and this is probably similar.

You can email me for the person to talk to if you want.

Thank for the advice, but who/what is KB? - Not sure how to handle

[ In Reply To ..]
I do not want to be petty in any way but this was AT LEAST one full day of work several times. In the past I know I have not been paid for trainings. However I felt this was above and beyond that, not just an hour or two here and there.

I have not had good luck communicating with people from Keystrokes in the past and am actually afraid to contact anyone.

I just wanted opinions if I expected too much.


So you ask for advice but you don't really want it? - Confused

[ In Reply To ..]
They will pay you for it and probably don't realize that it took that long. Email me and I will give you more information. We can't put names here or they remove the posts.

oh lord, absolutely - i wish we all only got that

[ In Reply To ..]
it should not even be a question to be contemplated in our minds. how many people do you know who work for free in other occupations.

there is a competitor of keystrokes that flat out says no you won't be paid.

it's not okay and i will be interested to hear what K says. I will also be willing to work on this issue with you if you care to network...

Thanks you for the support! - Nervous Nellie with Keystrokes

[ In Reply To ..]
I would love to be able to communicate with someone but I have been told that Keystrokes frowns on this and I am very nervous with this company.

I tried in the past to communicate with Keystrokes earlier about some other issues I was having and things actually deteriorated so this is not an option.

I am probably not even going to mention this to anyone at Keystrokes to let you know the outcome. I just wanted other opinions if I expected too much.

Thanks for the support and kind words though. I may have lost several days but at least now I know I am not unreasonable.

Train for free? - Teardrop

[ In Reply To ..]
And so, this begs the question, what do you intend to say the next time they ask you to work for free?

IMHO, anything worth doing, is worth doing for money.
I was not asked to work for free. I was asked to re do some lenghty jobs. - Misunderstood
[ In Reply To ..]
When I inquired about the line count I was told that I had been paid for them in the past, despite the fact I had recently just spend hours redoing them.

I actually thought about this for several weeks before I posted this because I have no wish to be part of the negativity on this board. I was really just thinking maybe it was me.

I was only ever with one company before.
Were they reports that you had done and needed corrections or redo? sm - Curious - not KS
[ In Reply To ..]
I have had to do re-do reports for another company due to the system losing them. Is that what this is? I was angry because I didn't lose them, the system did.

I think you are trying to bash. sm - Curious

[ In Reply To ..]
They do pay for these things. If you think that it will not be received well, then go above your immediate supervisor. They can't fix what they don't know about. Don't listen to the naysayers here; you'll be surprised at how reasonable and nice they really are.

Frowns on, hmmm... - oh lord, absolutely

[ In Reply To ..]
You have been told that Keystrokes frowns upon communicationg with others. They may very well bank on your buying into their frowning on communicationg with others. They would be doing so for less than honorable reasons. This is not Nazi Germany; this is America. You communicate with those you wish when you wish. Don't drink their Kool-Aid and stand up to them. Best of luck to you.

depends - sereneone

[ In Reply To ..]
If YOU messed up in some way - No you shouldn't be paid.

If Keystrokes asked you to redo the reports because of back-end formatting issues on their part, software glitches, client request because they changed their mind on how they want reports formatted, etc. - Yes you should be paid.

Hope this helps.

Ask to be paid up front or it will become expected. Just my experience. NM - Been there.

[ In Reply To ..]
nm.


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