A community of 30,000 US Transcriptionist serving Medical Transcription Industry
DSG - how you all feel about the company? - JC
Posted: Feb 25, 2011
Any DSG'ers out there? Just curious how you all feel about the company. I know that the whole MT field is going down the tubes, but if you work there, are you about as happy as one could be in this field these days? Do you ever wonder if the grass is greener somewhere else?
Don't have enough work especially in the morning. Trying to find another job with work in the - mqmt
[ In Reply To ..]in looking at the job boards, most companies want 2nd and 3rd shifts and there are no daytime positions open. Well if the MTSOs are having problems filling those shifts, maybe they should PAY more and see if MTs would want employment with them. 4 cpl does not a big paycheck make!
I recommend them - ME
[ In Reply To ..]Support is excellent, direct pay never late, good benefits available, incentives, and they are fair.
Perfect? Of course not. Too much ASR. But ASR is here to stay, to some degree, and you *can* become more proficient to help bridge the gap between straight and ASR earnings.
If you do your job - they notice.
DSG - me2
[ In Reply To ..]While I agree with the above post, pay on time, etc., at least on my accounts, some of the WORST quality dictation I have had the displeasure of putting up with in 25 years in the business. I have been told this is due to re-recording. Also NO holiday pay or overtime pay. That's right, even if you work 60 hours a work (when there is enough work), there is no OT pay with DSG.
It is against the Law not to pay overtime if you are an Employee - FYI
[ In Reply To ..]If you are an Independent Contractor, of course there is no overtime paid.
However, if you are an Employee, it is against the law not to pay for hours worked over 40 hours per week.
From the Department of Labor website:
"An employer who requires or permits an employee to work overtime is generally required to pay the employee premium pay for such overtime work. Employees covered by the Fair Labor Standards Act (FLSA) must receive overtime pay for hours worked in excess of 40 in a workweek of at least one and one-half times their regular rates of pay."
"Overtime Pay May Not Be Waived: The overtime requirement may not be waived by agreement between the employer and employees. An agreement that only 8 hours a day or only 40 hours a week will be counted as working time also fails the test of FLSA compliance. An announcement by the employer that no overtime work will be permitted, or that overtime work will not be paid for unless authorized in advance, also will not impair the employee's right to compensation for compensable overtime hours that are worked."
What is meant by “requires or permits” is that the employer does not specifically have to “approve” overtime. If the employer is aware that an employee is working more than 40 hours per week (whether authorized or not), overtime MUST be paid. The employer can reprimand the employee for working overtime without authorization, but they cannot refuse to pay them for the hours worked at time and a half.
http://www.dol.gov/whd/regs/compliance/whdfs23.pdf
someone should tell... - anon
[ In Reply To ..]STS about that...or that about STS.
Think About This... - MT
[ In Reply To ..]Before you do this, just think long and hard about it. Let's say you have a bad production day and want to make it up on a day off, or later that day, but you already have your 40 hours in. Guess what? You are going to need approval because now they'd be paying you OT. And guess what? You're not going to get approval because YOU had a bad day.
I think they should have to pay OT when they REQUIRE you to work more than 40 hours, though.
I personally would be ticked off if everyone demanded OT, because now my throat is cut and I can't work an extra few hours for a few extra dollars or work extra to bring myself up to par if I've had a bad pay period, or if I want to go the extra mile for incentives.
Just asking you to think. Other companies have done this, and now nobody gets to work extra unless it's requested/approved by the company.
Exactly - ME
[ In Reply To ..]Pick your battles carefully. And think about all the people out there *looking* for work. To me it would be better to have too much work than not enough.
I also think of it as a team thing: Unless you are being manipulated unfairly and regularly, pitching in when loads are high is a team effort - and is noticed.
Let's Not Cut Our Own Throats - MT
[ In Reply To ..]I used to work for a company where everyone (the MTs) made such a stink about getting OT when they had a bad production day/period, that they cut EVERYONE'S throats, not just their own. Let's not do this here. Right now, this company is flexible about us hopping on on our off-time, let's not ruin that.
And to ME2, I agree about the horrible sound quality at times, but it still is nice to know that I can stay later that day, or go on the next day, without "permission."
sounds like helter skelter to me and grab from another's livelihood - how you spell s-u-c-k-y?NM
[ In Reply To ..]Good luck y'all.
You are supposed to have permission so you don't cut into - someone else lines. nm
[ In Reply To ..]x
Agree - Old MT
[ In Reply To ..]I agree with that to a point, as we're all just trying to get by with our lines due to poor dictators and poor audio.
What totally should NOT be allowed, is those people who just work when they feel like it, then jump on at the end, only to take away work from those of us who busted our butts to be where we're supposed to be when we're supposed to be there.
If you didn't work your schedule without prior approval to not work it, then you should not be allowed to come in and hog everything. If you had a rough production week but gave it your all, then I say, each man for himself if you want to try to get some extra lines in.
I disagree. I was of the understanding that you work your schedule and if - sm
[ In Reply To ..]they have a backlog, you get permission to jump on. You don't just jump on whenever you want & take other people's lines. Maybe that's part of the problem, some are jumping on whenever they want.
I do believe you misread Old MT's post. she said what you are saying - NM
[ In Reply To ..].
too late. - NM
[ In Reply To ..].
truthfully? even filling in for another IF 1 MINUTE OVER 40 HRS it to be compnsated extra - it is the law and the Chistian thing to do is abid
[ In Reply To ..]end of discussion for me.
Please spare us another Christian lecture - ME
[ In Reply To ..]Good luck to you if you think this type of rigidity (even filling in for another IF 1 MINUTE OVER 40 HRS it to be compnsated extra) will serve you well in this industry, or any for that matter.
And if I had a nickel for every time Ive witnessed "Christians" behaving badly lecturing the rest of us, well I'd be downright rich.
LOL...tell it to my boss. - NM
[ In Reply To ..]%
OT law - anon
[ In Reply To ..]I have actually been instructed to make sure that I don't put more than 40 hours on my timesheet even though I have worked over 40 hours in a week. This always bothers me because I know for a fact that with DocQScribe, the company knows EXACTLY how many hours you have on the system, so they are falsifying records and instructing employees to do the same to get out of paying OT. The worst part is, they can then fire you for submitting a falsified invoice if they really wanted to. Makes me very nervous...
Invoice vs Timesheet - MT
[ In Reply To ..]ICs send invoices, employees send timesheets. So, an employee isn't sending any kind of an invoice.
OT Talk - Tired MT
[ In Reply To ..]This comes back to one thing--unless "they" are demanding you work overtime, they don't have to pay OT. The way I see it, you are permitted to "go home," but you decide to stay, so that's your choice, your decision.
That's the part that's going to get ruined if we make a big thing of this OT pay. Our "choice" to earn a few extra bucks is going to get ruined.
OT Talk - anon
[ In Reply To ..]To MT above - I did not mean to put "invoice." I am a FT employee, so I send in a timesheet, therefore should be paid OT.
Tired MT, I agree with you somewhat. One thing that bothers me though, is that eventually someone will take this to the labor board. This happened to a company I worked for many years ago, and by the time it was taken to the labor board and a class action suit filed, that company owed so much back pay to their employees that it actually put them out of business. I wish DSG would just do the right thing and pay OT when it is owed to avoid potential problems. It is after all the law that OT must be paid whether the employer "requires or permits" employees to work OT. See above post outlining OT law.
I See What You're Saying - Tired MT
[ In Reply To ..]I see what you're saying, let's just have them do it right now to avoid a huge problem where they spend money on lawsuits. It would appear a lot of us are trying to get people to not do that, but there are always those who will and we will all suffer.
I'm just biding my time in this business anyway--it's all the pits. It would only get worse if I can't get some extra in, though. I'm too young to retire, but I do have my ears and eyes open for other fields other than MT. Probably if they would just pay our regular rate for ASR, I'd be more willing to stay in the business. That ASR stuff put me over the edge.
Are they employee only now? - dmt
[ In Reply To ..]I worked for them years ago as IC, liked the people and the original account I was on, some difficult dictators but great sound quality, but then started getting put on accounts, like you say, with the most HORRID sound quality. They told me it was on my end, but I doubted about that since my other account was crystal clear, so the re-recording must have been why. Do they only have employee status now? I did like the people there and was thinking about them again.
Still Have IC - MT
[ In Reply To ..]They still have IC. Don't hold your breath regarding some of the sound quality, though, and be aware that it's very heavy with ASR and ESLs, at least on my accounts, which are pretty much strictly acute care. I do believe they still have some clinic accounts.
I'm happy with DSG - nm
[ In Reply To ..]x
DSG - Me2
[ In Reply To ..]There have been many times when I have been over and above my production goals and worked all of my hours, when there have been accounts backed up on the weekends and I have been asked to work and have done so, with the acknowledgement of the supervisors that I would be over 40 hours in a week, and I have never been paid OT. I also do not appreciate being required to work on holidays when there is no holiday pay, though apparently this is not against the law like OT is. When I have questioned the OT policy in the past I have been told they don't have to pay OT since I am being paid an incentive if I go over the required lines for the pay period, and that I am working the OT voluntarily. I have told them that they are not correct, but have been hesistant to bring it to the labor board for the same reasons as the other posters.
Yes.... - sm
[ In Reply To ..]It would be nice to be compensated for OT, have holiday pay, 30 PTO days off, etc. I'd like to have a $2000 bonus for Christmas and the same for MT week. Also, I'd like them to pay 100% for all insurance too.
MT jobs (with decent pay) are not as easily obtained as they were a couple years ago and I'm assuming you are aware of that or you would be working for another company so you can receive better pay, OT, holidays, etc. I am going to do what I can in order to keep the client happy so I have a job.
Yes.... - Me2
[ In Reply To ..]Right...shame on me for expecting a job with decent pay AND having the audacity to expect to be compensated for working OT and holidays, especially when I am an employee who works my scheduled hours, produces well above the minimum and always works extra when my accounts are behind. Your other comments about a $2000 bonus and 100% paid insurance are just foolish.
To Me2 - MT
[ In Reply To ..]Me2- When you have Me2 under someone else's "I'm Happy" type thing, you sound like you're happy. But then we open the note, and you're not happy and want to cause us all to lose the opportunity to make up lines and go for our incentives.
Anyway, I'm glad you haven't taken this to the labor board.
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