A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anyone with info on Transcription House out of Arizona, TIA, nm - jsyk

Posted: Jan 14, 2011

transcription house - sm

[ In Reply To ..]
I applied there last spring, got no response until August. Offered me a position paying 8 cpl IC which I accepted because I was only looking for very part-time hours/lines. I received the contract which stated that if ANY mistakes were made on a report that I would not get paid for transcribing the report, even if it was one mistake on a six page report. I called and verified this with the owner (I think her name is Tammy). I had to generate a bill myself each pay period for Transcription House to give to the account, PLUS I had to have a back-up computer in case mine ever went down. Again, I had to provide all this, plus 100% accuracy 100% of the time for 8 cpl IC. I politely declined the offer.

I have over 22 years experience and don't make many mistakes, but 100% accuracy 100% of the time is just ridiculous in my opinion, especially for 8 cpl.

When I researched them last year, I couldn't find much info good or bad so maybe the above was just for a particular account and not every account.

thanks, I agree, don't think I can be 100% accurate 100% of the time either, sm - jsyk

[ In Reply To ..]
I just noticed a mistake as I was exiting a job, typed he son instead of her son but on the way out of the report, so I could not fix that mistake. I certainly would not be happy if not paid for the report though. Thanks for the info, appreciate it.

Absolutely ridiculous. Owner sounds delusional. - n/msg

[ In Reply To ..]
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Transcription House - Old Pro

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Speaking as a former MTSO, I must say that it sounds like Transcription House is highly unrealistic in its expectations. I have high standards, too, but I do not/did not expect absolute perfection. It simply does not exist. And I think that the pay for an IC is ridiculous. I hope all MTs turn down this kind of offer.

transcription house - sm

[ In Reply To ..]
Again, this was just MY experience with Transcription House and this was what was expected according to the contract I was sent. I don't know if each account has their own contract and whether they are all different. I'd be interested to know if anyone else has seen this contract.

When I called to question it, she didn't seem to find it an unreasonable request. I, too, don't know of anyone who can be perfect 100% of the time.

usually mt contract is with MTSO and rules apply to any acount they throw at you, but - anon

[ In Reply To ..]
that particular clause - sounds like just the loopho to not have to pay you whenever the MTSOho gets the notion.

Pays to read every word.

I'm surprised this is such a rare occurrence - sm

[ In Reply To ..]
A company in Canada offered me a contract with a clause that stated if the report didn't meet their quality criteria, they wouldn't pay for any reports done. They didn't tell you what the guidelines were, but in email I was told even one mistake could be considered breach of guidelines. Ironically, the contract had typos in it!

I worked for a small Boston-area MTSO which did not have this specifically in the contract, but the office manager would call you and literally scream at you for every single error. These were minor errors and things that weren't really errors at all, like changing q.d. to daily.

Since these 2 places comprise half of the places I've dealt with in my MT career, I always thought the "100% accurate" thing was pretty common. I am shocked that it's not.

I have never heard of it in my 13 years of IC - SwingAwayMerrill

[ In Reply To ..]
I have never been not paid or even docked for errors. That's ridic.

Love Your Screen Name !! Fab Movie! - anon

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What you might have done - ICMT

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Since you were an INDEPENDENT contractor, is alter the contract to suit YOUR needs. I've crossed out things on many contracts handed to me by MTSOs if they are treating me as an IC.

And billing them is what you should be doing to EVERY MTSO that you are an IC for.

I'd have changed the percentage of mistakes to an acceptable percentage or changed the not paid for the report to minus xx lines or something you were comfortable with. And as an IC you are often asked to back up work. You *could* have put the work on a CD daily or sent it all as a separate zip file to the MTSO for them to back up.

I have no actual experience with this service but you do need to gin up your IC-ness.

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