Question about VDI - Dun

So can anyone honestly tell me what the purpose of VDI is? I see a lot on the job I currently have as well as on here, people complaining A LOT about it, and I totally understand it is causing all kinds of malfunctions when working, so as to make you unable to work.  So why do they even use it?  Is there a purpose intended for it and if so, does anyone know what that purpose is.  I would appreciate folks giving just honest answers and leaving off the snarky comments.  I'm really trying to understand this thing.

Thank you!

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